We are an independent family run furniture business established in 1991. With stores in Stroud, Gloucestershire & Ross on Wye, Herefordshire specialising in beds and mattresses. We also sell furniture including sofa's chairs and bedroom furniture with a range of tried and tested items for all budgets and deal mainly with UK Manufacturers. With over 30 years of experience we offer expert advice & product knowledge. Customer service is at the heart of everything we do. We believe that it's important to try before you buy to get the right feel and support for your needs which is why we encourage customers to come visit us in store. Removal & Recycle Service & FREE LOCAL DELIVERY.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.