Deep in the heart of the Cotswolds, our Stow-on-the-Wold flagship store is surrounded by the breathtaking landscape that has inspired our designs for over 25 years. An encapsulation of our roots, this beautiful store dates back to the 18th century - nestled in the highest Cotswoldian town amongst rolling hills and neighbouring ancient villages. Once a coaching inn, our timeless furniture, homewares and British-made upholstery sit beautifully amongst the nooks and corners against a backdrop of traditional beams and fireplaces. A striking space deserving of a whole morning or afternoon, followed by a stroll taking in the old market town’s historic architecture, visiting the local tearooms, or exploring the world-renowned countryside.
Location
The Cotswold Company Stow-on-the-Wold (Flagship Store)
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.