Cotterell & Co opened its first lighting shop back in 1952 in Glasgow. From humble beginnings we have grown into one of the country’s leading suppliers of indoor and outdoor lighting with stores in Glasgow, Edinburgh and Newcastle. Our range of design-led furniture, mirrors and home accessories has expanded year on year. Cotterell and Co is still very much a family business, and entered its third generation when Lorraine Cotterell took over the reins.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.