Brand Certified
Dreams Gateshead Metro
5.0(120 reviews)
Certified by Dreams Gateshead Metro • Jun 28, 2026
Business Details
Unit 6B, Metro Retail Park, Gateshead, GAT
NE11 9XU, United Kingdom
Certified by Dreams Gateshead Metro • Jun 28, 2026
+44 1915 358454
Certified by Dreams Gateshead Metro • Jun 28, 2026
https://www.dreams.co.uk/
Certified by Dreams Gateshead Metro • Jun 28, 2026
About
Certified by Dreams Gateshead Metro • Jun 28, 2026
Mattress ShopBedroom Furniture ShopBedding ShopFurniture ShopHome FurnitureDreams Ltd.
Welcome to Dreams Metrocentre. Located in the Metrocentre Retail Park, we are your local sleep specialists dedicated to helping the North East get a better night’s sleep.
Our showroom features an extensive range of beds, including Tempur and Silentnight, alongside our exclusive Sleepmatch technology to find your perfect mattress in minutes. Whether you are looking for a luxury ottoman or a kid's first bed, our knowledgeable team are here to offer expert, pressure-free advice.
Getting to us is easy; we offer free parking outside of the store, with a maximum stay of 4 hours, and are a short twelve minute walk from the bus and train station, situated within the Metrocentre. Visit us today to test our range and discover why sleep matters.
Details
- DeliveryAvailable
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Certified by Dreams Gateshead Metro • Jun 28, 2026
Dreams Gateshead Metro
Unit 6B, Metro Retail Park, Gateshead, GAT
NE11 9XU, United Kingdom
Hours
Certified by Dreams Gateshead Metro • Jun 28, 2026
Monday10:00 AM - 8:00 PM
Tuesday10:00 AM - 8:00 PM
Wednesday10:00 AM - 8:00 PM
Thursday10:00 AM - 8:00 PM
Friday10:00 AM - 8:00 PM
Saturday9:00 AM - 6:00 PM
Sunday11:00 AM - 5:00 PM
Reviews
5.0
120 reviews
5 stars
119
4 stars0
3 stars0
2 stars0
1 star1
- ACAz Chapple1 day ago5.0Had the pleasure of being served by Neal. He was absolutely amazing, so professional, very accommodating of my accessibility needs, and truly cared about finding the best possible solution for me. He was so thorough and took so much time to ask questions to figure out what would be the best fit. He was so lovely, i couldn’t have asked for a better person. Please give him a raise 🙏🙏
- PSPaul Smith1 day ago5.0As could be expected with retail linked to beds and mattresses, the visit to Dreams in Gateshead was very relaxed, staff willing to help without being oppressive. Happy with the experience as a whole and product chosen.
- RKRitu Kumar1 day ago5.0Had the best service from Jane at the Metrocentre branch both times we have came to visit. She’s very approachable and has a lot of knowledge. We got a Tempur mattress but had to come back and change it to a Flaxby in the end. She was lovely to deal with both times!
- ARAdam RichardsonJun 18, 20265.0Really welcoming and friendly when coming into the store. Grate with children helping while looking around. Really informative and very polite. Showing us different options and listen to what we were looking for and showed us around knowing exactly where different bases were located when asked. Would recommend.
- ASAarun SanghaJun 15, 20265.0Sue showcased excellent selling skills today - really amazing service. Sue provided a genuine service allowing me the customer to be informed all options with the benefits and cons. I felt informed, well looked after and the service was personal. I am very happy with my purchase today - thank you Sue! (I did not think we would be buying today!)
Frequently Asked Questions About Dreams Gateshead Metro
Can I apply for finance in your store?
Yes Dreams offer an in-store interest free credit option through a select group of finance companies. All we ask for is the value of your order to be �500 or more. Our Sleep Experts in-store can walk you through the application. You will be required to pay 20% of your order as a deposit, after a successful application.
I have already ordered but I should have also asked you to take away my old bed and mattress, is this possible?
It certainly is. Contact us at least 72 hours prior to delivery and we can add recycling to your order. It is fast, convenient and environmentally friendly. We disassemble and utilise every single part possible and all other waste is turned into green energy.
I need a new mattress but I don't know where to start?
We spend roughly one third of our lives asleep, so it's essential to find the perfect one. Our website has some handy guides to explain all the different types of mattress, but if you would rather hear this face to face from one of our sleep experts in-store then pop along. While you are there, try out Sleepmatch. It's a smart bit of tech that chooses the right mattress just for you and the way you sleep. It only takes 3 minutes and its only available at Dreams.
What types of beds and related products can I find at Dreams Gateshead Metro?
You can browse a wide range of beds including storage frames, divan bases, headboards, mattresses, sofa beds, pillows, bedding, and other bedroom furniture products.
How can I find my perfect mattress at Dreams Gateshead Metro?
You can use the Sleepmatch machine in-store, which uses patented body-mapping technology to find your perfect mattress in just a few minutes.
Do you offer any financing options for purchases?
Yes, Dreams offers in-store interest-free credit through select finance companies for orders of £500 or more. A 20% deposit is required after a successful application.
Is it possible to have my old bed and mattress taken away when I order new ones?
Yes, you can arrange recycling 72 hours before delivery. The old bed and mattress will be disassembled and recycled or converted to green energy.
What are the opening hours of Dreams Gateshead Metro?
The store is open Monday to Friday from 10:00 to 20:00, Saturday from 09:00 to 18:00, and Sunday from 11:00 to 17:00.
What payment methods are accepted at Dreams Gateshead Metro?
The store accepts American Express, Android Pay, Apple Pay, Cash, financing options, Maestro, Mastercard, Visa, debit cards, and credit cards.
Does Dreams Gateshead Metro offer delivery and in-store pickup services?
Yes, the store provides both in-store pickup and delivery services for your convenience.
What nearby places can I visit when shopping at Dreams Gateshead Metro?
Nearby, you can visit Pizza Hut and McDonald's for quick meals, or Starbucks Coffee for coffee and snacks, making it convenient to grab food and drinks before or after your visit.
Are there other furniture stores near Dreams Gateshead Metro?
Yes, nearby furniture stores include Oak Furnitureland, Sofology Gateshead, Barker and Stonehouse, ScS Sofas, and Sleepmasters, providing a variety of home furnishing options in the area.
How can nearby transit centers or hotels benefit customers visiting Dreams Gateshead Metro?
Nearby hotels like Newcastle Gateshead Marriott Hotel MetroCentre and Delta Hotels Newcastle Gateshead offer comfortable accommodations for customers traveling from afar, and the Metro Retail Park shopping center provides ample parking and easy access.
Brand Certified Facts from Dreams Gateshead Metro
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Certified June 28, 2026Yext Knowledge Graph
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