Our team of Bed Experts will be pleased to help you on your journey to a better night’s sleep. Visit us in-store to browse a wide range of beds, including handy storage frames, divan bases, headboards, and mattresses.
While you’re there, why not hop on our clever Sleepmatch machine? Our patented body-mapping technology will find your perfect mattress in minutes. Book an appointment or pop in-store today.
We had an excellent experience at Dreams thanks to Harry. He was friendly, polite and knowledgeable from the moment we arrived. He took the time to explain all of our options clearly, including the sleep assessment machine that helps find the best mattress for you and your partner.
Buying a mattress can feel like quite an odd experience, but Harry immediately put us at ease and made the whole process comfortable and enjoyable. We really appreciated that he listened to our budget and didn’t try to push us towards the most expensive mattress. Instead, he gave honest advice and helped us find the best option for us.
Excellent customer service throughout. We’d highly recommend asking for Harry if you’re looking for a new bed or mattress.
HF
Helana Foote
Jul 30, 2026
1.0
Absolutely the worst experience, our order was messed up because of a new computer system, we have had no emails, we have had to chase dreams to find out any information, we have been told different delivery times, and today no delivery, we have cancelled our delivery and have requested a refund.
RA
Ricky Adams
Jul 4, 2026
5.0
Popped in and served by Elliott, he was extremely helpful and knowledgeable, I ended up buying three mattresses and some pillows for my kids, might be back soon for a new one for myself
SS
Shae Spreafico
Jun 28, 2026
5.0
We were so impressed with the service at Dreams. Elliot was welcoming, friendly and deeply knowledgeable and provided exceptional guidance throughout. Thanks!
HG
Holly Gower-watts
Jun 14, 2026
5.0
Anne-marie was absolutely amazing she made our experience great offered us drinks and made sure we understood everything that we was doing. we came in just to window shop and ended up buying a mattress and protector all thanks to the amazing anne-marie :)
Frequently Asked Questions About Dreams Eastbourne
Can I apply for finance in your store?
Yes Dreams offer an in-store interest free credit option through a select group of finance companies. All we ask for is the value of your order to be £500 or more. Our Sleep Experts in-store can walk you through the application. You will be required to pay 20% of your order as a deposit, after a successful application.
I need a new mattress but I don't know where to start?
We spend roughly one third of our lives asleep, so it's essential to find the perfect one. Our website has some handy guides to explain all the different types of mattress, but if you would rather hear this face to face from one of our sleep experts in-store then pop along. While you are there, try out Sleepmatch. It's a smart bit of tech that chooses the right mattress just for you and the way you sleep. It only takes 3 minutes and its only available at Dreams
I have already ordered but I should have also asked you to take away my old bed and mattress, is this possible?
It certainly is. Contact us at least 72 hours prior to delivery and we can add recycling to your order. It is fast, convenient and environmentally friendly. We disassemble and utilise every single part possible and all other waste is turned into green energy.
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