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Dreams Gateshead

4.7
(416 reviews)

Business Details

+44 1915 358243
https://www.dreams.co.uk/

About

Mattress ShopBedroom Furniture ShopBedding ShopFurniture ShopHome FurnitureDreams Ltd.
Welcome to Dreams Gateshead Team Valley. Located on the Team Valley Retail Park, we are your local sleep specialists dedicated to helping North East get a better night’s sleep. Our showroom features an extensive range of beds, including Tempur, pocket spring and combination mattresses, alongside our exclusive Sleepmatch technology to find your perfect mattress in minutes. Whether you are looking for a luxury ottoman or a kid's first bed, our knowledgeable team are here to offer expert, pressure-free advice. Getting to us is easy; we offer unlimited free parking and are a short 10- minute walk from Metrocentre. Visit us today to test our range and discover why sleep matters.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Dreams Gateshead
Unit 7D Team Valley Retail Park, Gateshead, Durham
NE11 0BD, United Kingdom

Hours

Monday10:00 AM - 7:00 PM
Tuesday10:00 AM - 7:00 PM
Wednesday10:00 AM - 7:00 PM
Thursday10:00 AM - 7:00 PM
Friday10:00 AM - 7:00 PM
Saturday9:00 AM - 6:00 PM
Sunday11:00 AM - 5:00 PM
5/25/202610:00 AM - 7:00 PM

Reviews

4.7
416 reviews
5 stars
349
4 stars
29
3 stars
17
2 stars
9
1 star
12
  • AS
    Alicia Shreeve
    3 days ago
    5.0
    Absolutely fantastic from start to finish. Greeted with a warm welcome from Amanda and offered hot drinks. She then helped us to use the sleepmatch machine which was a good experience. Amanda was so knowledgeable and really helpful gave us a variety of options which we tried and in the end we found the perfect mattress. The staff in this store were fantastic so friendly outstanding customer service. Would definitely recommend anybody to go to Dreams team valley store.
  • SS
    Sophie Scullion
    5 days ago
    5.0
    After ordering bunk beds and mattresses online, the bunk beds were delivered as planned, but we were informed the night before delivery that the mattresses had been discontinued. Needing two mattresses urgently, we came to Dreams Gateshead where Zoe and the team went above and beyond to help us get a fantastic deal, and we were able to take both mattresses away with us the same day. We now have a very happy 4-year-old who slept in their own bed for the first time in 9 months! Thank you so much, Zoe!
  • AB
    Annabella Baker
    May 19, 2026
    5.0
    I had an amazing shopping experience at Dreams (Team Valley) . I just went in to have a look first, but Zoe and her kindness, great customer service friendliness and politeness were above and beyond. She helped me choosing the bed without pushing to buy. she’s very knowledgeable, and I cannot recommend enough this shop. These days is very rare to find staff that make you come out of the shop with a smile. Thank you so much Zoe . The shop also have a great choice for all prices
  • RH
    Rebecca Hope
    May 17, 2026
    5.0
    Janette was very welcoming and thorough. She was very knowledgeable and listened to what our needs are. She explained all options and we tried the sleep match machine which was great. She was very thorough and explained everything really well. Thank you Janette!
  • WW
    Woody
    May 15, 2026
    5.0
    Went in greeted by a lovely lady Jeanette told her what I was looking for sorted it without any problems great advice on what and what not was suitable for us All went through with out a hiccup Even got a lovely cappuccino ❤️ Great customer service Five star 🌟 🌟🌟🌟🌟

Frequently Asked Questions About Dreams Gateshead

Can I apply for finance in your store?

Yes Dreams offer an in-store interest free credit option through a select group of finance companies. All we ask for is the value of your order to be £500 or more. Our Sleep Experts in-store can walk you through the application. You will be required to pay 20% of your order as a deposit, after a successful application.

I have already ordered but I should have also asked you to take away my old bed and mattress, is this possible?

It certainly is. Contact us at least 72 hours prior to delivery and we can add recycling to your order. It is fast, convenient and environmentally friendly. We disassemble and utilise every single part possible and all other waste is turned into green energy.

Brand Certified Facts from Dreams Gateshead

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Certified May 24, 2026Yext Knowledge Graph
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