Brand Certified
Dreams Gateshead
4.7(416 reviews)
Certified by Dreams Gateshead • May 24, 2026
Business Details
Unit 7D Team Valley Retail Park, Gateshead, Durham
NE11 0BD, United Kingdom
Certified by Dreams Gateshead • May 24, 2026
+44 1915 358243
Certified by Dreams Gateshead • May 24, 2026
https://www.dreams.co.uk/
Certified by Dreams Gateshead • May 24, 2026
About
Certified by Dreams Gateshead • May 24, 2026
Mattress ShopBedroom Furniture ShopBedding ShopFurniture ShopHome FurnitureDreams Ltd.
Welcome to Dreams Gateshead Team Valley. Located on the Team Valley Retail Park, we are your local sleep specialists dedicated to helping North East get a better night’s sleep.
Our showroom features an extensive range of beds, including Tempur, pocket spring and combination mattresses, alongside our exclusive Sleepmatch technology to find your perfect mattress in minutes. Whether you
are looking for a luxury ottoman or a kid's first bed, our knowledgeable team are here to offer expert, pressure-free advice.
Getting to us is easy; we offer unlimited free parking and are a short
10- minute walk from Metrocentre. Visit us today to test our range and discover
why sleep matters.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Dreams Gateshead • May 24, 2026
Dreams Gateshead
Unit 7D Team Valley Retail Park, Gateshead, Durham
NE11 0BD, United Kingdom
Hours
Certified by Dreams Gateshead • May 24, 2026
Monday10:00 AM - 7:00 PM
Tuesday10:00 AM - 7:00 PM
Wednesday10:00 AM - 7:00 PM
Thursday10:00 AM - 7:00 PM
Friday10:00 AM - 7:00 PM
Saturday9:00 AM - 6:00 PM
Sunday11:00 AM - 5:00 PM
5/25/202610:00 AM - 7:00 PM
Reviews
4.7
416 reviews
5 stars
349
4 stars
29
3 stars
17
2 stars
9
1 star
12
- ASAlicia Shreeve3 days ago5.0Absolutely fantastic from start to finish. Greeted with a warm welcome from Amanda and offered hot drinks. She then helped us to use the sleepmatch machine which was a good experience. Amanda was so knowledgeable and really helpful gave us a variety of options which we tried and in the end we found the perfect mattress. The staff in this store were fantastic so friendly outstanding customer service. Would definitely recommend anybody to go to Dreams team valley store.
- SSSophie Scullion5 days ago5.0After ordering bunk beds and mattresses online, the bunk beds were delivered as planned, but we were informed the night before delivery that the mattresses had been discontinued. Needing two mattresses urgently, we came to Dreams Gateshead where Zoe and the team went above and beyond to help us get a fantastic deal, and we were able to take both mattresses away with us the same day. We now have a very happy 4-year-old who slept in their own bed for the first time in 9 months! Thank you so much, Zoe!
- ABAnnabella BakerMay 19, 20265.0I had an amazing shopping experience at Dreams (Team Valley) . I just went in to have a look first, but Zoe and her kindness, great customer service friendliness and politeness were above and beyond. She helped me choosing the bed without pushing to buy. she’s very knowledgeable, and I cannot recommend enough this shop. These days is very rare to find staff that make you come out of the shop with a smile. Thank you so much Zoe . The shop also have a great choice for all prices
- RHRebecca HopeMay 17, 20265.0Janette was very welcoming and thorough. She was very knowledgeable and listened to what our needs are. She explained all options and we tried the sleep match machine which was great. She was very thorough and explained everything really well. Thank you Janette!
- WWWoodyMay 15, 20265.0Went in greeted by a lovely lady Jeanette told her what I was looking for sorted it without any problems great advice on what and what not was suitable for us All went through with out a hiccup Even got a lovely cappuccino ❤️ Great customer service Five star 🌟 🌟🌟🌟🌟
Frequently Asked Questions About Dreams Gateshead
Can I apply for finance in your store?
Yes Dreams offer an in-store interest free credit option through a select group of finance companies. All we ask for is the value of your order to be £500 or more. Our Sleep Experts in-store can walk you through the application. You will be required to pay 20% of your order as a deposit, after a successful application.
I have already ordered but I should have also asked you to take away my old bed and mattress, is this possible?
It certainly is. Contact us at least 72 hours prior to delivery and we can add recycling to your order. It is fast, convenient and environmentally friendly. We disassemble and utilise every single part possible and all other waste is turned into green energy.
I need a new mattress but I don't know where to start?
We spend roughly one third of our lives asleep, so it's essential to find the perfect one. Our website has some handy guides to explain all the different types of mattress, but if you would rather hear this face to face from one of our sleep experts in-store then pop along. While you are there, try out Sleepmatch. It's a smart bit of tech that chooses the right mattress just for you and the way you sleep. It only takes 3 minutes and its only available at Dreams.
What range of products can I find at Dreams Gateshead?
Dreams Gateshead offers a wide range of beds, storage frames, divan bases, headboards, mattresses, sofa beds, pillows, bedding, and furniture.
How can the Sleepmatch machine help me find the right mattress?
The Sleepmatch machine uses patented body-mapping technology to find your perfect mattress in minutes, helping you choose the right mattress based on your sleep style.
Do I need to make an appointment to visit Dreams Gateshead?
No appointment is required; you can book an appointment online or simply pop into the store to get assistance from the Sleep Experts.
What are the store hours for Dreams Gateshead?
Dreams Gateshead is open Monday to Friday from 10:00 to 19:00, Saturday from 09:00 to 18:00, and Sunday from 11:00 to 17:00.
Does Dreams Gateshead offer delivery and in-store pickup?
Yes, they provide both in-store pickup and delivery services for your convenience.
Can I apply for interest-free credit when purchasing at Dreams Gateshead?
Yes, Dreams offers in-store interest-free credit for orders of £500 or more, with a 20% deposit required upon successful application.
Is there a recycling service if I want to dispose of my old bed and mattress?
Yes, if you contact at least 72 hours prior to delivery, Dreams can add a recycling service to your order to recycle your old bed and mattress responsibly.
What payment methods are accepted at Dreams Gateshead?
They accept American Express, Android Pay, Apple Pay, Cash, Financing, Maestro, Mastercard, and Visa.
Are there any nearby stores where I can shop for other items after visiting Dreams Gateshead?
Yes, nearby shopping options include Poundstretcher for discount goods, Sports Direct for sporting goods, Boots for pharmacy and beauty products, and TK Maxx for clothing and fashion accessories.
What nearby places can help me plan a convenient visit to Dreams Gateshead?
Team Valley Retail World, a nearby shopping center, offers various stores and dining options, and Starbucks Coffee is nearby for a quick refreshment before or after your visit to Dreams Gateshead.
Are there sporting goods stores close to Dreams Gateshead for additional shopping?
Yes, GO Outdoors and Sports Direct are nearby and provide a range of outdoor and sporting goods that you might find useful.
Brand Certified Facts from Dreams Gateshead
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Certified May 24, 2026Yext Knowledge Graph
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