A family owned centre nestled in the hills of Lanchester. A family visitor attraction with a Tropical Village home to fish, reptiles, and Birds of Prey. As well as garden sundries, gravel and plants we offer a children's play tunnel, extensive gift shop, deli, aquatics, outdoor and indoor furniture and buildings as well as being home to the Greenhouse Restaurant. With gardens and grounds to enjoy and a takeaway from our deli or moos ice cream bar. Not forgetting our extensive events Calendar, birthday party and baby shower packages.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.