Brand Certified
Dreams Gateshead
4.7(488 reviews)
Certified by Dreams Gateshead • Jun 21, 2026
Business Details
Unit 7D Team Valley Retail Park, Gateshead, DUR
NE11 0BD, United Kingdom
Certified by Dreams Gateshead • Jun 21, 2026
+44 1915 358243
Certified by Dreams Gateshead • Jun 21, 2026
https://www.dreams.co.uk/
Certified by Dreams Gateshead • Jun 21, 2026
About
Certified by Dreams Gateshead • Jun 21, 2026
Mattress ShopBedroom Furniture ShopBedding ShopFurniture ShopHome FurnitureDreams Ltd.
Welcome to Dreams Gateshead Team Valley. Located on the Team Valley Retail Park, we are your local sleep specialists dedicated to helping North East get a better night’s sleep.
Our showroom features an extensive range of beds, including Tempur, pocket spring and combination mattresses, alongside our exclusive Sleepmatch technology to find your perfect mattress in minutes. Whether you
are looking for a luxury ottoman or a kid's first bed, our knowledgeable team are here to offer expert, pressure-free advice.
Getting to us is easy; we offer unlimited free parking and are a short
10- minute walk from Metrocentre. Visit us today to test our range and discover
why sleep matters.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Dreams Gateshead • Jun 21, 2026
Dreams Gateshead
Unit 7D Team Valley Retail Park, Gateshead, DUR
NE11 0BD, United Kingdom
Hours
Certified by Dreams Gateshead • Jun 21, 2026
Monday10:00 AM - 7:00 PM
Tuesday10:00 AM - 7:00 PM
Wednesday10:00 AM - 7:00 PM
Thursday10:00 AM - 7:00 PM
Friday10:00 AM - 7:00 PM
Saturday9:00 AM - 6:00 PM
Sunday11:00 AM - 5:00 PM
Reviews
4.7
488 reviews
5 stars
419
4 stars
30
3 stars
17
2 stars
9
1 star
13
- ACAbigail Chapman1 day ago5.0We went to find a mattress near the end of the day. Zoey came over and offered us help then left us to have a look around. I went over to ask her advice and she was very knowledgeable! She took me to the sleep machine and knew exactly what type of mattress I would need. She took me around different options and showed me very fair options based on price, comfortability and what I need. She was so friendly, informative and made me feel secure in the choice. Thank you so much! Amazing service!
- LSLori Smedley4 days ago5.0Janette was extremely helpful from the moment we walked into the store. She took the time to understand our needs, explained the different mattress options clearly, and helped us find the perfect mattress without any pressure to buy. Her knowledge, patience, and friendly approach made the whole experience easy and enjoyable. She answered all our questions thoroughly and ensured we felt confident in our decision. It’s refreshing to receive such excellent customer service, and Janette is a real credit to the Dreams Team Valley store. I would highly recommend visiting if you’re looking for a new mattress and would especially recommend speaking to Janette. Thank you for all your help!
- MJMastaneh Jahangiri5 days ago1.0I had a really lovely experience at Dreams, and I just want to say a big thank you to Janette for her kind help and guidance. She was very patient, friendly, and took the time to explain everything clearly, which made the whole process so much easier for me. Her support really made a difference, and I truly appreciate it. Highly recommend asking for Janette if you visit the store!
- ADAggeliki DimitriouJun 15, 20265.0We had great service from Andrew he showed the sleeamatch machine and helped us decide on the best mattress for us! Amanda made us a fab hot chocolate and made us feel very welcome! Left satisfied customers with a brand new mattress!! Thank you again to the team for the excellent service!
- TWTamara WebberJun 8, 20265.0We were greeted by the lovely Amanda when entering the store. Amanda looked after us around the shop and made us feel so welcome. She gave us a cup of coffee and put us on the sleep match machine. She allowed us plenty of time to make a decision on what we wanted and provided us with lots of information regarding our chosen bed and mattress. Overall a brilliant experience and what a lovely lady Amanda is!
Frequently Asked Questions About Dreams Gateshead
Can I apply for finance in your store?
Yes Dreams offer an in-store interest free credit option through a select group of finance companies. All we ask for is the value of your order to be £500 or more. Our Sleep Experts in-store can walk you through the application. You will be required to pay 20% of your order as a deposit, after a successful application.
I have already ordered but I should have also asked you to take away my old bed and mattress, is this possible?
It certainly is. Contact us at least 72 hours prior to delivery and we can add recycling to your order. It is fast, convenient and environmentally friendly. We disassemble and utilise every single part possible and all other waste is turned into green energy.
I need a new mattress but I don't know where to start?
We spend roughly one third of our lives asleep, so it's essential to find the perfect one. Our website has some handy guides to explain all the different types of mattress, but if you would rather hear this face to face from one of our sleep experts in-store then pop along. While you are there, try out Sleepmatch. It's a smart bit of tech that chooses the right mattress just for you and the way you sleep. It only takes 3 minutes and its only available at Dreams.
What range of products can I find at Dreams Gateshead?
Dreams Gateshead offers a wide range of beds, storage frames, divan bases, headboards, mattresses, sofa beds, pillows, bedding, and furniture.
How can the Sleepmatch machine help me find the right mattress?
The Sleepmatch machine uses patented body-mapping technology to find your perfect mattress in minutes, helping you choose the right mattress based on your sleep style.
Do I need to make an appointment to visit Dreams Gateshead?
No appointment is required; you can book an appointment online or simply pop into the store to get assistance from the Sleep Experts.
What are the store hours for Dreams Gateshead?
Dreams Gateshead is open Monday to Friday from 10:00 to 19:00, Saturday from 09:00 to 18:00, and Sunday from 11:00 to 17:00.
Does Dreams Gateshead offer delivery and in-store pickup?
Yes, they provide both in-store pickup and delivery services for your convenience.
Can I apply for interest-free credit when purchasing at Dreams Gateshead?
Yes, Dreams offers in-store interest-free credit for orders of £500 or more, with a 20% deposit required upon successful application.
Is there a recycling service if I want to dispose of my old bed and mattress?
Yes, if you contact at least 72 hours prior to delivery, Dreams can add a recycling service to your order to recycle your old bed and mattress responsibly.
What payment methods are accepted at Dreams Gateshead?
They accept American Express, Android Pay, Apple Pay, Cash, Financing, Maestro, Mastercard, and Visa.
Are there any nearby stores where I can shop for other items after visiting Dreams Gateshead?
Yes, nearby shopping options include Poundstretcher for discount goods, Sports Direct for sporting goods, Boots for pharmacy and beauty products, and TK Maxx for clothing and fashion accessories.
What nearby places can help me plan a convenient visit to Dreams Gateshead?
Team Valley Retail World, a nearby shopping center, offers various stores and dining options, and Starbucks Coffee is nearby for a quick refreshment before or after your visit to Dreams Gateshead.
Are there sporting goods stores close to Dreams Gateshead for additional shopping?
Yes, GO Outdoors and Sports Direct are nearby and provide a range of outdoor and sporting goods that you might find useful.
Brand Certified Facts from Dreams Gateshead
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