Brand Certified
Dreams Durham
4.9(194 reviews)
Certified by Dreams Durham • Jun 21, 2026
Business Details
Unit 10 Durham City Retail Park, Durham, DUR
DH1 2RP, United Kingdom
Certified by Dreams Durham • Jun 21, 2026
+44 1915 358218
Certified by Dreams Durham • Jun 21, 2026
https://www.dreams.co.uk/
Certified by Dreams Durham • Jun 21, 2026
About
Certified by Dreams Durham • Jun 21, 2026
Mattress ShopBedroom Furniture ShopBedding ShopFurniture ShopHome FurnitureDreams Ltd.
Welcome to Dreams Durham. Located in Durham City Retail Park next to Boots, we are your local sleep specialists dedicated to helping Durham get a better night’s sleep.
Our showroom features an extensive range of beds, including Tempur and Sealy, alongside our exclusive Sleepmatch technology to find your perfect mattress in minutes. Whether you are looking for a luxury ottoman or a kid's first bed, our knowledgeable team are here to offer expert, pressure-free advice.
Getting to us is easy; we offer free parking and are a short 5 minute walk from Tesco Extra. Visit us today to test our range and discover why sleep matters.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Dreams Durham • Jun 21, 2026
Hours
Certified by Dreams Durham • Jun 21, 2026
Monday10:00 AM - 8:00 PM
Tuesday10:00 AM - 8:00 PM
Wednesday10:00 AM - 6:00 PM
Thursday10:00 AM - 6:00 PM
Friday10:00 AM - 6:00 PM
Saturday9:00 AM - 6:00 PM
Sunday11:00 AM - 5:00 PM
Reviews
4.9
194 reviews
5 stars
183
4 stars
6
3 stars
3
2 stars0
1 star2
- ABAbi BellJun 17, 20265.0Went in with no clue on what we wanted other than a new mattress. Jason helped us start to finish and gave us plenty of options without overwhelming us with choice. Really appreciate the help and clarity in making our decision today, thank you!☺️
- JCJohn CarterJun 14, 20265.0The staff at this store were very attentive from the moment I entered and Katie was particularly knowledgeable about the products on offer and made the whole experience very easy and smooth. She was excellent in helping me to choose the right bed and mattress.
- PAPaul and Kilby AustinJun 9, 20265.0Nicest shopping experience you'll have since most of it is having a lie-down! Also very friendly and helpful staff, threw in a free pillow to our mattress purchase. Higher end of mattresses, hopefully you get what you pay for.
- JRJoe RichardsonJun 7, 20265.0Rachel was very friendly on welcome, made me feel very much at ease when entering the shop not knowing where to start. Rachel is very knowledgeable on what I required from my mattress and the whole process was very streamline. I would highly recommend.
- WWwindylfxJun 4, 20265.0Today was my 2nd time this year in Dreams Durham, both times I was met by Leeanne, who is great. She is so friendly and helpful. She even carried a pillow around the whole store for me as I am using crutches, while I tried the beds suggested to me. She helped me find the perfect mattress for me.
Frequently Asked Questions About Dreams Durham
Can I apply for finance in your store?
Yes Dreams offer an in-store interest free credit option through a select group of finance companies. All we ask for is the value of your order to be £500 or more. Our Sleep Experts in-store can walk you through the application. You will be required to pay 20% of your order as a deposit, after a successful application.
I have already ordered but I should have also asked you to take away my old bed and mattress, is this possible?
It certainly is. Contact us at least 72 hours prior to delivery and we can add recycling to your order. It is fast, convenient and environmentally friendly. We disassemble and utilise every single part possible and all other waste is turned into green energy.
I need a new mattress but I don't know where to start?
We spend roughly one third of our lives asleep, so it's essential to find the perfect one. Our website has some handy guides to explain all the different types of mattress, but if you would rather hear this face to face from one of our sleep experts in-store then pop along. While you are there, try out Sleepmatch. It's a smart bit of tech that chooses the right mattress just for you and the way you sleep. It only takes 3 minutes and its only available at Dreams.
What types of beds and accessories does Dreams Durham offer?
Dreams Durham offers a wide range of beds, including storage frames, divan bases, headboards, and mattresses to suit various needs.
How can I find the perfect mattress at Dreams Durham?
At the store, you can try the Sleepmatch machine, which uses patented body-mapping technology to find your perfect mattress in minutes.
Does Dreams Durham offer any financing options for purchases?
Yes, they offer interest-free credit in-store for orders of £500 or more, with a 20% deposit required after a successful application.
Can Dreams Durham take away my old bed and mattress when delivering a new one?
Yes, you can add a recycling service to your order by contacting the store at least 72 hours before delivery for convenient and environmentally friendly disposal.
What brands are available at Dreams Durham?
Dreams Durham carries brands including Tempur, Silentnight, Sealy, Sleepeezee, Hypnos, Hyde & Sleep, Flaxby, Dreams Workshop, and several others.
What are the opening hours of Dreams Durham?
The store is open Monday and Tuesday from 10:00 to 20:00, Wednesday to Friday from 10:00 to 18:00, Saturday from 09:00 to 18:00, and Sunday from 11:00 to 17:00.
What payment methods can I use at Dreams Durham?
You can pay using American Express, Android Pay, Apple Pay, Cash, Financing options, Maestro, Mastercard, and Visa.
Are there any nearby stores where I can shop for bedroom furniture besides Dreams Durham?
Yes, Bensons for Beds and Argos Durham City Retail Park are nearby stores offering bedroom furniture and related items, useful for comparison or additional options.
What nearby places can I visit for food or coffee when shopping at Dreams Durham?
Starbucks UK, Starbucks, KFC, Pizza Hut Restaurants Durham City Retail Park, and Pizza Hot are nearby dining options where you can grab coffee or a meal before or after your visit.
Are there fitness and wellness centers near Dreams Durham?
Yes, Puregym and PureGym Durham City are nearby gyms where you can enjoy wellness and fitness activities, convenient if you're combining shopping with health routines.
Brand Certified Facts from Dreams Durham
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Certified June 21, 2026Yext Knowledge Graph
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