Brand Certified
Dreams Poole
4.4(204 reviews)
Certified by Dreams Poole • May 24, 2026
Business Details
Wessex Gate East Retail Park, Poole, Dorset
BH15 3TF, United Kingdom
Certified by Dreams Poole • May 24, 2026
+44 1202 122284
Certified by Dreams Poole • May 24, 2026
https://www.dreams.co.uk/
Certified by Dreams Poole • May 24, 2026
About
Certified by Dreams Poole • May 24, 2026
Mattress ShopBedroom Furniture ShopBedding ShopFurniture ShopHome FurnitureDreams Ltd.
Our team of Bed Experts will be pleased to help you on your journey to a better night’s sleep. Visit us in-store to browse a wide range of beds, including handy storage frames, divan bases, headboards, and mattresses.
While you’re there, why not hop on our clever Sleepmatch machine? Our patented body-mapping technology will find your perfect mattress in minutes. Book an appointment or pop in-store today.
Armed Services discount available to qualifying personnel
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Dreams Poole • May 24, 2026
Hours
Certified by Dreams Poole • May 24, 2026
Monday10:00 AM - 7:00 PM
Tuesday10:00 AM - 7:00 PM
Wednesday10:00 AM - 7:00 PM
Thursday10:00 AM - 7:00 PM
Friday10:00 AM - 7:00 PM
Saturday9:00 AM - 6:00 PM
Sunday10:00 AM - 4:00 PM
5/25/202610:00 AM - 7:00 PM
Reviews
4.4
204 reviews
5 stars
151
4 stars
25
3 stars
10
2 stars
4
1 star
14
- BQBarbara QuickMay 8, 20265.0Excellent service from Neal very polite and sorted my needs perfectly
- CDChris DavisApr 13, 20265.0Chris at Dreams Poole was extremely helpful and knowledgeable. Answered all my questions and more! 👊🏼
- SBSolomon BlockMar 25, 20264.0Brilliant customer service in here from the ladies. I give them 5*. Only reason for the 4* is a gentlemen’s called chris who works here. Absolutely no customer service skills at all, was very rude, didnt want to help with my query and just simply walked away from me when we I was talking and didn’t care at all. Honestly the worst customer service from him I’ve ever received. I’m really not happy and he needs a talking to regarding his attitude towards customers,
- SMshea moreauMar 24, 20265.0Big shout out to James at the Wessex gate branch in Poole for helping us out and assisting with using the machine to pick the correct mattress for our needs. We have just gone with the quantum ottoman and the dream team gold corsham orthopaedic mattress. Great customer service 🫶
- LCLawrence Coultone-copeMar 22, 20265.0The staff there called Neil was helpful and polite in helping me with the correct bed that I was wanting to pay out for and the end result was a bed that was a chunk under the price suggested rarver than over on one unnecessary bed, great store for acquiring your new bed
Frequently Asked Questions About Dreams Poole
I need a new mattress but I don't know where to start?
We spend roughly one third of our lives asleep, so it's essential to find the perfect one. Our website has some handy guides to explain all the different types of mattress, but if you would rather hear this face to face from one of our sleep experts in-store then pop along. While you are there, try out Sleepmatch. It's a smart bit of tech that chooses the right mattress just for you and the way you sleep. It only takes 3 minutes and its only available at Dreams
Can I apply for finance in your store?
Yes Dreams offer an in-store interest free credit option through a select group of finance companies. All we ask for is the value of your order to be £500 or more. Our Sleep Experts in-store can walk you through the application. You will be required to pay 20% of your order as a deposit, after a successful application.
I have already ordered but I should have also asked you to take away my old bed and mattress, is this possible?
It certainly is. Contact us at least 72 hours prior to delivery and we can add recycling to your order. It is fast, convenient and environmentally friendly. We disassemble and utilise every single part possible and all other waste is turned into green energy.
What products does Dreams Poole offer in-store?
Dreams Poole offers a wide range of beds, including storage frames, divan bases, headboards, mattresses, sofa beds, pillows, bedding, and bedroom furniture.
How can I find the perfect mattress at Dreams Poole?
You can use the Sleepmatch machine, which uses patented body-mapping technology to find your perfect mattress in minutes. You can book an appointment or visit the store to try it out.
Does Dreams Poole offer any financing options?
Yes, Dreams offers an in-store interest-free credit option through select finance companies for orders of £500 or more, subject to application and a 20% deposit.
Can I apply for finance directly in the Dreams Poole store?
Yes, you can apply for interest-free credit in-store with the help of Sleep Experts.
Is there a recycling service for my old bed or mattress when purchasing from Dreams Poole?
Yes, you can add recycling to your order by contacting the store at least 72 hours before delivery. They disassemble and recycle all parts to minimize environmental impact.
What are the opening hours of Dreams Poole?
Dreams Poole is open Monday to Friday from 10:00 to 19:00, Saturday from 09:00 to 18:00, and Sunday from 10:00 to 16:00. Note they may be closed for maintenance periodically.
Is Dreams Poole wheelchair accessible?
Yes, Dreams Poole has wheelchair-accessible entrances and parking facilities.
What nearby stores can I visit along with Dreams Poole at Wessex Gate East Retail Park?
Nearby stores include Next (clothing and department store), Currys PC World featuring Carphone Warehouse (electronics), and Jollyes - The Pet People Poole (pet store).
Are there convenient transportation or car rental services near Dreams Poole?
Yes, Hertz Car Rental - Poole Lok'nstore and Hertz Car Sales Poole are nearby, which can be useful if you need rental cars when visiting Dreams Poole.
Where can I grab a coffee or a meal near Dreams Poole?
Coffee Society offers coffee nearby, and for food, you can visit Dolphin Marine Security (restaurant) or KFC (fast food restaurant) close to Dreams Poole.
Brand Certified Facts from Dreams Poole
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Certified May 24, 2026Yext Knowledge Graph
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