A fully modernised swimming and fitness centre, last refurbished 2024. The pool now runs more efficiently by reducing it's carbon output by 62% due to a carbon reduction plan. The facility hosts a small free soft play area linked to a café and pool viewing area. The changing rooms are modern village style for individual's and families. There is a wide range of fitness classes ran over 7 days. There are two car parks all free, one rear car park limited to 2 hours. The staff are friendly and welcoming and look forward to meeting current and new customers alike. There are options to use the facility on a pay as you go or membership scheme where you can choose what activities you pay for, eg gym only, swim only or class only, or a combination.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.