Sit back, settle in and soak up the comfort at the Arlo & Jacob Marlow showroom on Spittal Street – a charming little corner of Buckinghamshire. A modern family business, we handcraft sofas, chairs, beds and home accessories – thoughtfully made, beautifully designed, and built on frames guaranteed for life. Since 2019, our Marlow showroom offers a curated collection spanning classic to contemporary designs, with every piece tailored through one-on-one consultations. Our team offers expert guidance to bring your space and scheme to life, with an array of house and designer fabrics to dress your upholstered furniture. Parking includes West Street Car Park and Sainbury’s Car Park, and a short walk from Marlow train station.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.