Dreams Head Office High Wycombe

Reviews

• KR

  K R

  May 18, 2026
  1.0
  I bought the most expensive TV bed they sell and after 2 months things went wrong, the bed isn't designed properly, the handles keep coming off the ottoman and the base keeps moving underneath the bed. Cant use it for intended purpose. I complained over live chat, promised they would send replacements parts but still waiting! They delivered it and installed it and aftercare is non existent!
• AL

  Ann Land

  Jan 18, 2026
  1.0
  We bought a TV bed from dreams, arrived broke the tv mechanism dosnt work so bed is useless. We tried to contact to remedy this no one cares...we have been a good customer previously but not anymore and it's come now to pursue legally.
• TJ

  T J

  Jan 6, 2026
  1.0
  Do not visit this store. I went in today after Big 40% Sale signs were all over the front of the store in TVTE Gateshead. I spent about 30 minutes looking for a bed frame. I decided to buy a Chloe, clearly priced at £699 When the sales assistant took me to the desk to make payment, and delivery arrangements etc, the price increased by £100 taking the advertised of £699 to £799. The sales lady approached the manager about this, and the manager said he would not let me have it at the advertised price of £699. Obviously, I didn't buy. But contacted customer service. They said the bed was £699. And give me no explanation why they tried to charge me £100 more than the proper price. Do not use Dreams Beds.
• NP

  Neil Parker

  Dec 31, 2025
  5.0
  I would like to say thank you for the excellent service you provided in facilitating the exchange of my Tempur mattress after an eight-year period. I really appreciated that the mattress was initially repaired free of charge, and that your team later recommended an exchange to the current equivalent model in 2025. The entire process was handled professionally and with great care, which made it stress-free for me as a customer. Many thanks to the team for your support and outstanding service.