Just a stone’s throw from Bath Abbey, the Roman Baths and the deservedly famous Sally Lunn’s, our Grade II listed Bath store is a shining example of many architectural eras. Redeveloped in the late 18th Century as part of the city’s Georgian expansion, it’s thought the foundations were built even earlier. Once a printing works, it was taken over by Duck, Son & Pinker – the famous music company – in 1925 right up until 2011, who also added the Edwardian double bay frontage you see today. Retaining many of these charming architectural details across its two floors, our timeless furniture collections and beautiful homewares sit proudly and sympathetically to its history.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.