Business Details
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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
As the trusted home improvement store near you, Lowe’s in Woodstock, GA offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
1,841 reviews
5 stars
1,055
4 stars
397
3 stars
127
2 stars
69
1 star
193
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed feedback on customer service; some employees were praised for their helpfulness, while others were criticized for being unresponsive or rude.
Delivery Issues
Numerous complaints about delivery problems, including damaged appliances and poor communication regarding delivery schedules.
Product Availability
Customers frequently reported issues with product availability, both in-store and online, leading to frustration.
Store Cleanliness
The store was generally noted as clean and well-organized, contributing positively to the shopping experience.
Employee Knowledge
While some employees were recognized for their knowledge and assistance, others were described as unhelpful or lacking product knowledge.
- ANA. NowroozzadehJan 5, 20265.0John Allen in the appliance department was beyond helpful. Great insight, great practical advice, and no upselling. Straight forward process that was incredibly easy. It is great employees like John Allen that make me a dedicated Lowe's customer.
- GHGloria HemmatiJan 4, 20265.0Today we bought some organizing equipment and tools from Lows Very helpful staff
- AMAbraham MartinezDec 23, 20255.0Great store. Very clean and friendly here. I found everything that I needed and it wasn't expensive at all.
- MMMacky McLemoreDec 17, 20251.0Every visit to this location, I can guarantee I will receive zero help from any employee. I think today is my last visit, I'm better off shopping online.
- MNMichael NicholsDec 9, 20251.0Normally I like Lowes. Right now I am EXREMELY unhappy with them. two and a half weeks ago I went in to buy a new fridge. My old one is on the fritz. Found one that my wife and I liked. Ordered it and waited for the delivery. It shows up and it's damaged. Dents and latch for door were badly dented and bent. Refused delivery and had another scheduled to be delivered. The second fridge shows up and the box is damaged and the back where the cooling lines are is dented in badly and the cooling lines are busted up. Refused again. Scheduled a new delivery. Third fridge show up today. Guess what? The front door is dented in real bad. So that's three refrigerators in two weeks that had to be sent back due to damage. They even tried to get my wife to except this last one and they would give a discount. Who is actually going to except a severely dented fridge that they paid 1600 for. NOT ME!! I'm truly pissed about this. The second delivery, the driver said it's the distribution centers fault. That they don't tale care when unloading and loading trucks. I really don't care whose fault, I just want a fridge that isn't messed up and works. Another thing too. This delivery of the third fridge was worse because of the delivery person cussing and screaming and hitting his truck. It scared my wife. This is the kind of people they are having deliver there goods? People that can't contain their frustration and decide to cuss at the people they are delivering to? Lowes, DO BETTER!! I'm done with you.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Woodstock, GA?
You can find a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing supplies, decking materials, grills, lumber, outdoor and gardening equipment, bathroom storage and more at Lowe's Home Improvement in Woodstock, GA.
What are the store hours for Lowe's Home Improvement in Woodstock, GA?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM and on Sunday from 8:00 AM to 8:00 PM. Holiday hours may vary, with some days having reduced hours or being closed.
Does Lowe's Home Improvement offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services for your convenience.
How can I check the status of my Lowe's order?
You can check your order status online by entering your order number or by logging into your MyLowe’s account. Email updates will also be sent if the order status changes.
What payment options are accepted at Lowe's Home Improvement in Woodstock?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa as payment methods.
What installation services does Lowe's provide?
Lowe's offers a variety of installation services including appliances, blinds, cabinets, carpet, countertops, decks, dishwashers, doors, garage doors, garbage disposals, generators, gutters, hardwood floors, HVAC, laminate flooring, lighting and ceiling fans, playsets, water heaters, shades, sheds, shower doors, shutters, siding, sinks and faucets, smart home systems, tile flooring, toilets, vanities, vinyl flooring, washers and dryers, water filters, windows, roofing, fence, and flooring installation.
Are there any nearby key and locksmith services close to Lowe's Home Improvement in Woodstock?
Yes, there are several Minute Key locations nearby that offer key and locksmith services, which can be convenient if you need key duplication or locksmith assistance while visiting Lowe's.
What other stores near Lowe's could I visit for additional shopping needs?
Nearby you can find BJ's Wholesale Club, a discount and wholesale store also offering gas station services, as well as Office Depot for electronics and office equipment. These locations are great for supplementing your shopping trip to Lowe's.
Are there any fitness or wellness centers near Lowe's Home Improvement?
Yes, Planet Fitness, a gym and health spa, and Innovative Health and Wellness, offering chiropractic and fitness training, are located nearby and could be a good option for fitness enthusiasts visiting the area.
How can I find promotions or coupons for Lowe's?
You can find coupons and special savings by visiting Lowe's savings page online or by using their mobile apps available on Apple App Store and Google Play Store.