Extra Space Storage

5.0
323 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 664 E Rope Mill Ln in Woodstock, GA today! Our large selection of storage units, drive up access, drive up units, all-hours access, climate controlled units, manager living on site, exceptional security, ADA compliant, multiple entrance/exit gates, parking spaces, elevator access, drive up climate controlled units, vehicles are allowed in drive-up units, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

  • Credit cardAvailable
  • DebitAvailable

Location

Extra Space Storage
664 E Rope Mill Ln, Woodstock, GA
30188, United States

Hours

Reviews

5.0
323 reviews
5 stars
319
4 stars
1
3 stars
0
2 stars
0
1 star
3

What are people saying?

AI-generated from recent customer reviews

Customer Service

Trevor consistently received praise for his helpfulness, professionalism, and ability to make the rental process smooth and stress-free.

Facility Cleanliness

Customers noted that the storage facility is well-maintained, clean, and secure, contributing to a positive overall experience.

Staff Friendliness

Many reviews highlighted the friendly and welcoming demeanor of the staff, particularly Trevor and Mallory, enhancing customer satisfaction.

Pricing Concerns

Some customers expressed dissatisfaction with unexpected rent increases, indicating a need for clearer communication regarding pricing.

Ease of Process

The rental process was described as quick and easy, with staff providing thorough explanations and assistance throughout.
  • KL
    Kristin Light
    4 days ago
    5.0
    Been at this location for a couple years now and have had great experience - I have appreciated the cleanliness and had great security for this facility which we like. We needed to move to a smaller unit recently and Travis was so helpful getting us in a new unit right up the hall from where we were before. Making the transition seamless. It’s nice to come across a kind and helpful employee! He was awesome!
  • TD
    Tommy Dunn
    Nov 15, 2025
    5.0
    Theresa was fantastic. So helpful! Theresa took the time to show me my unit, get me setup with my lock and walked with me to verify my entry code. 10/10
  • SR
    Stacy Roberts
    Nov 15, 2025
    5.0
    Theresa was wonderful! Her customer service made our move so much easier. She was helpful and worked with us. Also this facility was clean and serve our needs!! Recommended the facility to anyone who needs a storage facility
  • JR
    Jennifer Roberts
    Nov 15, 2025
    5.0
    Theresa was amazing! Super helpful and so nice! 100% recommend working with her and this facility. It is super clean and plenty carts available to move things!
  • LC
    Luis Cassis
    Nov 8, 2025
    5.0
    Theresa was amazing! She went above and beyond to help us find the perfect storage unit, and honestly, she made the whole experience with ExtraSpace Storage super smooth and stress-free. Her patience, attention to detail, and friendly attitude made all the difference. We’re really grateful for her help!

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.