Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Waycross, GA Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
1,690 reviews
5 stars
952
4 stars
364
3 stars
164
2 stars
70
1 star
140
What are people saying?
AI-generated from recent customer reviews
Staff Helpfulness
Customer experiences with staff are mixed; while some employees are praised for being helpful and knowledgeable, many customers report difficulty in finding assistance and a lack of proactive service.
Product Availability
Customers frequently express frustration over items being out of stock or misrepresented in inventory, leading to dissatisfaction with the shopping experience.
Customer Service Issues
Numerous reviews highlight poor customer service, including unprofessional behavior from staff, long wait times for assistance, and unresolved complaints regarding products.
Store Organization
Customers find the store layout confusing and often cluttered, making it difficult to navigate and locate items.
Positive Experiences
Despite the negative feedback, some customers report positive interactions and commend specific employees for their exceptional service.
- TRTim RyanNov 15, 20251.0I needed a spool of wire that Lowes keeps locked up in a cage. I was looking for an employee to assist me. No employees could be located in the area so I wandered over to the paint dept. She looked at me and seemed to have trouble communicating. I saw another employee walk by so I quickly ranbover to him. He pointed to the gal working the self checkout. I started to look for someone else and the employee from paint finally made it over to the wire cage. After several attempts to open the lock she started to walk away. I gave her the idea that if I assisted her we could get the spool out over the cage door. She walked away. I went over to the pro desk and she called a couple of employees but they were busy. Her third contact said he would meet me there. After a few minutes of waiting, I attempted to get the spool of wire myself. I gave up and just waited for help. When the help arrived, he had no problem opening the lock to the cage. Then he made me feel like a criminal and had to hand carry the spool of wire to the counter. Suggestions are, if you are going to lock things up, have employees available and smart enough to unlock them. Stop treating your customers like criminals. Once you unlock the cage, give the customer the item so that we can inspect it and read thr package. Very poor service. Wasted 20 minutes on one item.
- TFTammy FieldsNov 13, 20253.0Was there to buy requested items for a birthday present. When shopping at lawn and garden we needed a price on trees/grapes the manager went to lunch and there was no one else that could give a mark down price??? Left $350. + in cart and left. The girl in lawn care was really trying to help. Bad manager experience. Shelly or Shebly was her name.
- SLSherri LebenkornOct 19, 20253.0This lowe's store does not have enough help.And you have to find somebody to help you, which is ridiculous.When you are going there to buy something that you have to search around to find someone to help you. I absolutely hate going to the store and only do it when I absolutely have to.I would rather order from home depot and have it delivered. Also, when you finally do find something that you're looking for it's either out of stock.Or there's one left in the box is open.And you don't know if everything is inside the store is a disaster.The only part of the store which I can say is good is the outdoor section.
- YLYinz LunzOct 18, 20255.0Es increíble como muchas personas están agradecidas por el trato y cuidado que estás personas les brindan cuando van ah si a ellos
- MSMichael SaundersOct 12, 20251.0Can NEVER get anyone to help....took an hour and a half to get paint on a Sunday. Apparently the only paint person on duty has to get shopping carts.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Waycross, GA?
You can find a wide range of products including appliances, bathroom supplies, building materials, paint, tools, flooring, outdoor furniture, gardening equipment, and more at Lowe's Home Improvement in Waycross, GA.
What are the operating hours for Lowe's Home Improvement in Waycross, GA?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM and on Sunday from 8:00 AM to 8:00 PM, with some variations during holidays.
Does Lowe's Home Improvement offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services to accommodate your shopping needs.
How can I track my order status at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates are provided if your order status changes.
What brands are available at Lowe's Home Improvement?
Lowe's carries many trusted brands including GE, Whirlpool, LG, Samsung, Craftsman, Dewalt, Kobalt, and more.
What types of installation services does Lowe's provide?
Lowe's offers various installation services including appliances, flooring, blinds, cabinets, countertops, doors, HVAC, lighting, roofing, and more to support your home projects.
Which payment methods are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa for payments.
Can I visit nearby restaurants and stores when shopping at Lowe's in Waycross, GA?
Yes, nearby you will find popular restaurants like Zaxby's, McDonald's, Elly's Breakfast & Lunch Tacos, and Little Caesars Pizza, as well as stores such as Metro by T-Mobile and J.C. Nails, allowing for convenient dining and shopping experiences before or after your Lowe's visit.
Are there any medical or dental facilities near Lowe's in Waycross that customers might find useful?
Yes, nearby facilities include Aspen Dental, Smile Doctors orthodontics, and Benchmark Physical Therapy, which could be convenient for customers seeking healthcare services while visiting the area.
Where can I find key and locksmith services near Lowe's Home Improvement in Waycross?
Minute Key is a nearby locksmith service close to Lowe's, providing convenient access to key duplication and locksmith needs during your visit.