Technicians consistently demonstrated professionalism, friendliness, and thoroughness in their work.
Customer Service
Many customers praised the excellent communication and prompt scheduling, although there were some complaints about initial phone interactions.
Quality of Work
Customers reported high satisfaction with the cleaning results, including effective stain removal and overall improvement in carpet and upholstery appearance.
Timeliness
Technicians were noted for their punctuality and efficiency during service appointments.
Repeat Business
Numerous customers expressed intent to use the service again and recommended the company to others.
RG
Roshonda Gibbs
3 days ago
5.0
Yes I am always very pleased with certified clean care cleaning my carpets. This was the first time I had to get the pet stain removal service and Charlie Tatum did an awesome job freshening my carpet and removing the pet stains.
CF
Colleen Fernandez
6 days ago
5.0
We hired Certified Clean Care to professionally clean our couch and chair, on 11/10/25. This was our first time using the company. It was such a positive experience in every aspect. They went above and beyond to be certain we were satisfied.
I am often skeptical when using unfamiliar companies; due to previous disappointments, such as poor customer service and overpriced rates. Not Certified Clean Care! Both customer service and price were awesome!
They were organized during the process. We received a friendly reminder via text the day before the appointment, and a second reminder when the technician, Bradley, was in route. The text included a photo of Bradley with his full name. This was helpful, and gave us a sense of security, as we knew who to expect at our front door. Thank you!
Bradley did an amazing job! Our furniture now has a clean and crisp look and feel.
Our furniture was a challenge; due to color and fabric. Our couch is a very light beige chenille fabric and chair a cream colored cotton. One can only imagine the difficulty to remove any stains/spots. Bradley did a beautiful job on both! A few stubborn spots lightened significantly, but remained.
We notified Certified Clean Care and they gladly scheduled Bradley to return to our house on 11/18/25. Talk about customer service!
Bradley arrived with a smile on his face and touched up the areas of concern. He exceeded our expectations. Thank you very much for the wonderful experience. We will definitely use Certified Clean Care in the future for our steam cleaning needs!!! You all rock!!! ⭐️⭐️⭐️⭐️⭐️
PH
Paula Hart
Nov 14, 2025
5.0
Arrived on time, very professional, hard worker
Would use again and recommend to others
TT
tgardino
Nov 11, 2025
5.0
This is an amazing company. My technician’s picture was sent to me and he called while on the way. I live in a very non traditional place and there were no problems. Nick, the technician, was friendly and professional. It was all very quick and easy. Will definitely be using their services again!
Also like to add Charlie Tatum was my technician who actually came out to clean the carpets. Wonderful, professional, and speedy. He did a good job with the carpets. Ask for him as your tech,
KP
Kayla Porter
Nov 9, 2025
5.0
Great experience start to finish!! Worked with Natalia for scheduling and Justin Gunn was the tech who came out and did a great job with our furniture.
Frequently Asked Questions About Certified Clean Care
What services does Certified Clean Care offer?
Certified Clean Care specializes in carpet cleaning and damage restoration services.
Where is Certified Clean Care located?
Certified Clean Care is located at 1041 Business Blvd, Watkinsville, GA 30677, USA.
What are the business hours for Certified Clean Care?
Certified Clean Care is open Monday through Saturday from 9:00 AM to 4:00 PM and closed on Sundays.
How can I contact Certified Clean Care?
You can contact Certified Clean Care by phone at +1 706-769-1444 or visit their website at http://www.certifiedcleancare.com.
What payment methods are accepted at Certified Clean Care?
Certified Clean Care accepts American Express, Cash, Check, Discover, MasterCard, and Visa.
Since when has Certified Clean Care been established?
Certified Clean Care has been serving customers since 1992.
Does Certified Clean Care have a social media presence?
Yes, Certified Clean Care has a Facebook page available at https://www.facebook.com/140175269328892.
Are there other cleaning or restoration services near Certified Clean Care in Watkinsville?
Yes, nearby services include Certified SoftWash and Rolling Suds Power Washing, which offer pressure washing services.
What nearby places might I visit before or after my appointment at Certified Clean Care?
You might enjoy dining at Classic City Eats, a southern and American restaurant, or grab a quick meal at Burger, Michelle, a burger and fast food restaurant.
Is there a gym or recreational center near Certified Clean Care?
Yes, Hoffa Throws Academy offers gym and sports recreation services nearby, as well as High Impact Training gym.