Technicians consistently demonstrated professionalism, arriving on time and providing thorough explanations of their cleaning processes.
Customer Service
Customers praised the excellent customer service, noting friendly communication and responsiveness to concerns.
Quality of Work
The quality of cleaning services received high marks, with many customers expressing satisfaction with the results, particularly in stain removal.
Value for Money
While some customers felt the pricing was high, many appreciated the value for the quality of service provided.
Scheduling Issues
A few customers reported difficulties with scheduling and communication, indicating room for improvement in this area.
CP
C PM
Dec 23, 2025
5.0
I bought a 10 x14 wool rug at Sanders Cosign and Design in Monroe, GA for a great price and have truly enjoyed it in my home. I had the rug cleaned, it came back looking brand new. Thank you. Great job.
TC
Talissa Callahan
Dec 13, 2025
2.0
I was not impressed with one bedroom, hallway and living room. They said they got all but two stains out. Well several came back when it dried. The staff was very professional. I did not call them back or give them a chance to remedy this. They spent approximately 15 minutes actually using the machine. My family came 3 hours later and looked and touched the carpet and asked did they even show up. Wow! They charged me 300+ for two bedrooms and a small living room in an apartment(plus a cash tip). Again, not impressed.
MF
Mike Finnerty
Dec 10, 2025
5.0
Nick Arnold was excellent. He was very thorough and professional.
WS
william story
Dec 6, 2025
5.0
Charlie Tatum was great! Very professional and thorough.
CF
Colleen Fernandez
Nov 18, 2025
5.0
We hired Certified Clean Care to professionally clean our couch and chair, on 11/10/25. This was our first time using the company. It was such a positive experience in every aspect. They went above and beyond to be certain we were satisfied.
I am often skeptical when using unfamiliar companies; due to previous disappointments, such as poor customer service and overpriced rates. Not Certified Clean Care! Both customer service and price were awesome!
They were organized during the process. We received a friendly reminder via text the day before the appointment, and a second reminder when the technician, Bradley, was in route. The text included a photo of Bradley with his full name. This was helpful, and gave us a sense of security, as we knew who to expect at our front door. Thank you!
Bradley did an amazing job! Our furniture now has a clean and crisp look and feel.
Our furniture was a challenge; due to color and fabric. Our couch is a very light beige chenille fabric and chair a cream colored cotton. One can only imagine the difficulty to remove any stains/spots. Bradley did a beautiful job on both! A few stubborn spots lightened significantly, but remained.
We notified Certified Clean Care and they gladly scheduled Bradley to return to our house on 11/18/25. Talk about customer service!
Bradley arrived with a smile on his face and touched up the areas of concern. He exceeded our expectations. Thank you very much for the wonderful experience. We will definitely use Certified Clean Care in the future for our steam cleaning needs!!! You all rock!!! ⭐️⭐️⭐️⭐️⭐️
Frequently Asked Questions About Certified Clean Care
What services does Certified Clean Care offer?
Certified Clean Care specializes in carpet cleaning and damage restoration services.
Where is Certified Clean Care located?
Certified Clean Care is located at 1041 Business Blvd, Watkinsville, GA 30677, USA.
What are the business hours for Certified Clean Care?
Certified Clean Care is open Monday through Saturday from 9:00 AM to 4:00 PM and closed on Sundays.
How can I contact Certified Clean Care?
You can contact Certified Clean Care by phone at +1 706-769-1444 or visit their website at http://www.certifiedcleancare.com.
What payment methods are accepted at Certified Clean Care?
Certified Clean Care accepts American Express, Cash, Check, Discover, MasterCard, and Visa.
Since when has Certified Clean Care been established?
Certified Clean Care has been serving customers since 1992.
Does Certified Clean Care have a social media presence?
Yes, Certified Clean Care has a Facebook page available at https://www.facebook.com/140175269328892.
Are there other cleaning or restoration services near Certified Clean Care in Watkinsville?
Yes, nearby services include Certified SoftWash and Rolling Suds Power Washing, which offer pressure washing services.
What nearby places might I visit before or after my appointment at Certified Clean Care?
You might enjoy dining at Classic City Eats, a southern and American restaurant, or grab a quick meal at Burger, Michelle, a burger and fast food restaurant.
Is there a gym or recreational center near Certified Clean Care?
Yes, Hoffa Throws Academy offers gym and sports recreation services nearby, as well as High Impact Training gym.