Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Warner Robins, GA Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
2,316 reviews
5 stars
1,285
4 stars
515
3 stars
210
2 stars
79
1 star
227
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with some praising helpful employees while others report poor service and long wait times for assistance.
Product Availability
Customers appreciate the variety of products available, but there are complaints about stock issues and delays in order fulfillment.
Employee Helpfulness
While some employees are noted for their friendliness and assistance, others are criticized for being unhelpful or unprofessional.
Delivery Issues
Numerous reviews highlight problems with delivery schedules and service, leading to customer frustration.
Store Environment
The store is generally well-stocked, but some customers mention issues with cleanliness and organization.
- JMJohn MathewsNov 15, 20255.0Very helpful staff and polite!
- CCCatherine CervantesOct 29, 20255.0Helpful employees. A few loaded my truck and helped tie down my purchase.
- BEBlack Tie Financial EnterprisesOct 20, 20251.0We ordered 30 concrete blocks for our tiny home. We had to put off delivery of the home twice because these blocks never showed up. The original scheduled date was last Wed. Then Fri and now today. As of today, Monday, Oct 20th at 2pm the bricks still haven't come. We had to cancel the order and go with Home Depot. Getting in touch with this store was such a hassle, with calls taking 5 minutes or longer to be answered. I normally shop the Macon store that has outstanding customer service! This was an online order.
- WWWilliam WebbOct 8, 20255.0Excellent customer service and great variety of products and services.
- LCLloyd ColemanOct 1, 20254.0This Lowes has everything I need, not always the brands I like but still has competitor versions of what I'm looking for. The service members are few but helpful and knowledgeable of their individual departments.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Warner Robins, GA?
You can find quality hardware, paint, patio furniture, home décor, tools, flooring, appliances, plumbing, decking, grills, lumber, outdoor & gardening equipment, bathroom storage, and more.
What are the store hours for Lowe's in Warner Robins?
Monday through Saturday, the store is open from 6:00 AM to 9:00 PM, and on Sunday it is open from 8:00 AM to 8:00 PM, with special holiday hours.
Does Lowe's offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services for your convenience.
How can I check the status of my order from Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe’s account; email updates will be sent if your order status changes.
What payment options are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa.
Are installation services available at Lowe's in Warner Robins?
Yes, Lowe’s offers installation services including appliances, flooring, cabinets, doors, lighting, blinds, plumbing fixtures, and more.
What sets Lowe's Home Improvement apart in terms of customer service?
Lowe's offers free delivery, free haul away, easy returns, easy exchanges, and Lowe's gift cards to enhance your shopping experience.
What nearby places can I visit if I am shopping at Lowe's in Warner Robins?
Near Lowe's, you can visit Blue Rhino Propane Exchange for propane needs, Minute Key for key and locksmith services, and Carter's for children's clothing and baby gear.
Are there dining options close to Lowe's in Warner Robins?
Yes, you can enjoy meals nearby at Philly Connection, Krispy Kreme for donuts, Little Caesars Pizza, Cracker Barrel Old Country Store, and IHOP.
If I need mobile or electronics services near Lowe's, where should I go?
T-Mobile is nearby for mobile phone and telecommunications needs, and Walmart Warner Robins on Watson Blvd offers a wide variety of products including electronics.