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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in Thomasville, GA, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Lowe's Home Improvement
13911 U.S. Highway 19 South, Thomasville, GA
31792, United States
Hours
Reviews
4.1
1,511 reviews
5 stars
822
4 stars
328
3 stars
144
2 stars
68
1 star
149
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with many customers expressing frustration over unhelpful staff and long wait times for assistance.
Product Availability
Customers reported issues with product availability and discrepancies between online listings and in-store stock.
Store Cleanliness
Several reviews mentioned cleanliness issues, with some customers describing the store as dirty and disorganized.
Staff Helpfulness
While some customers praised specific employees for their helpfulness, many others noted a lack of assistance and engagement from staff.
Delivery Issues
Multiple reviews detailed problems with delivery services, including delays and poor handling of items.
- IVits VastDec 29, 20252.0We payed for the installation for our washer and dryer. We noticed it was not drying our clothes so I looked behind to see why the issue was. This was way too big of a cut. The installers were great it’s the customer service over the phone that is the issue. I now have to go buy a new tub and tape. No refunds, on anything. Extremely dissatisfied. The only option is to take a half day off of work for them to come look at it.
- JSJessica StanfieldDec 23, 20251.0Very poor return policy on major appliances. Do not buy appliances here !!!! Customer service is extremely rude.
- DSDaniel SherrodDec 19, 20255.0always willing to help
- ABAbdule BrownDec 17, 20255.0Lowe’s got some beautiful women and everyone is helpful
- JLJack LetchworthDec 11, 20255.0Great deals
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Thomasville, GA?
You can find appliances, bathroom supplies, building materials, paint, tools, flooring, lawn and garden equipment, outdoor furniture, and more at Lowe's Home Improvement in Thomasville, GA.
What are the store hours for Lowe's Home Improvement in Thomasville, GA?
Lowe's Home Improvement is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM. Hours may vary on holidays.
Does Lowe's Home Improvement in Thomasville offer in-store pickup and delivery services?
Yes, Lowe's in Thomasville offers both in-store pickup and delivery services for customer convenience.
What payment options are accepted at Lowe's Home Improvement in Thomasville?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa for payments.
How can I check the status of my order placed at Lowe's Home Improvement?
You can check your order status online by entering your order number or logging into your MyLowe’s account. Email updates are also sent if your order status changes.
How do I return or exchange an item purchased at Lowe's Home Improvement?
Most items can be returned within 90 days. For online purchases, start the return online in your order history. For in-store returns, bring proof of purchase to the customer service desk.
Which nearby places can I visit before or after shopping at Lowe's Home Improvement in Thomasville?
Nearby, you can visit Jan's for flowers and gifts, enjoy a meal at Jimmy John's sandwich shop, or relax at 7 Brew Coffee. These places offer convenient options for dining and shopping.
Is there a nearby gas station close to Lowe's Home Improvement in Thomasville?
Yes, RaceWay and Raceway Gas are nearby gas stations where you can fuel up conveniently before or after your visit to Lowe's Home Improvement.
Where can I find key and locksmith services near Lowe's Home Improvement in Thomasville?
Minute Key and minuteKEY provide key and locksmith services near Lowe's Home Improvement, making it easy to get assistance if needed during your shopping trip.
What brands can I expect to find at Lowe's Home Improvement in Thomasville?
Lowe's carries trusted brands including GE, Whirlpool, LG, Samsung, Craftsman, Dewalt, Kobalt, Kohler, and many more for a variety of home improvement needs.