Lowe's Home Improvement

4.1
1590 reviews

About

Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Thomasville, GA Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Lowe's Home Improvement
13911 U.S. Highway 19 South, Thomasville, GA
31792, United States

Hours

Reviews

4.1
1,499 reviews
5 stars
815
4 stars
325
3 stars
144
2 stars
67
1 star
148

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant inconsistency in customer service, with many customers reporting poor assistance and unhelpful staff, particularly in the lumber and tool sections.

Staff Knowledge

While some customers praised individual employees for their helpfulness and knowledge, many others noted a lack of training and awareness among staff, leading to frustration.

Cleanliness and Organization

Several reviews highlighted issues with store cleanliness and organization, with some customers describing the store as filthy and cluttered.

Product Availability

Customers generally found the store well-stocked, but there were complaints about specific items being out of stock or misrepresented in the inventory system.

Pricing and Discounts

Many customers appreciated the reasonable prices and military discounts offered, although some felt that pricing discrepancies occurred at checkout.
  • JC
    Jimmy cepeda-Garcia
    1 day ago
    5.0
    As always the best of hardware stores
  • KL
    Karen LaRoche
    6 days ago
    5.0
    Incredible selection of outdoor Christmas decorations. Employees were helpful too.
  • KS
    Kathi Stokes
    Nov 4, 2025
    3.0
    Prices a bit high on the outdoor Christmas decorations
  • DF
    Daniel Fillyaw
    Oct 27, 2025
    5.0
    Helpful and knowledgeable staff quick service
  • RB
    randy blow
    Oct 18, 2025
    1.0
    I purchased a refrigerator Wednesday 10/15/25, delivery was setup for today 10/18. Delivery window was 12:30 to 4;30, then moved to 5:30, it's 8:30 and no delivery, no email on delay. Lost produce, nearly lost medicines. Wasted my entire Saturday waiting. Very bad service. Called local Lowes, no one could help me, bad service.

Frequently Asked Questions About Lowe's Home Improvement

How do I find a product online?

Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.

How do I check my order status?

Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.