Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Suwanee, GA Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.0
1,263 reviews
5 stars
661
4 stars
289
3 stars
93
2 stars
52
1 star
168
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed experiences with staff; some were helpful and knowledgeable, while others were unresponsive or unhelpful.
Product Availability
Customers frequently reported issues with stock levels and misleading information about product availability.
Store Cleanliness
The store was generally noted as clean and well-organized, making it easy to find items.
Return Policy Issues
Several customers expressed frustration with the return policy and the handling of returns, citing hidden fees and poor communication.
Positive Employee Interactions
Some employees received praise for their exceptional service, particularly in the appliance and customer service departments.
- ATAh Wah Tan1 day ago5.0Pleasant shopping here. The manager Sidney and his crew Ephraim are very helpful and professional. They go above and beyond to help me out loading up the tiles for me. Feel indeed a blessed day to meet nice people.
- JPJay V. Patel2 days ago5.0Feroz was kind, helpful and cheery! Made my experience smooth and effective, thanks Feroz at Lowes!
- BHBessi Hasan5 days ago5.0We want to thank Rahim for doing best job in finding a good deal appliances as this is a good time for replacing new stuff , keep on doing your best Rahim
- EIelequias iturbideNov 16, 20253.0A veces no encuentro las cosas aqui.
- CHCharles HoltNov 16, 20251.0They do not return email messages in the flooring department. Delivery was a mess trying to confirm an appointment and when it was delivered one roll was damaged. I will never trust this store again and have a Home Depot that appreciates my business
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products can I find at Lowe's Home Improvement in Suwanee, GA?
Lowe's offers a wide range of products including appliances, bathroom supplies, building materials, electrical items, flooring, garden tools, grills, hardware, kitchen essentials, lighting, lumber, paint, patio furniture, plumbing supplies, tools, and more.
What are the store hours for Lowe's Home Improvement in Suwanee?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM. Holiday hours may vary, with some closures on major holidays.
Does Lowe's in Suwanee offer in-store pickup and delivery services?
Yes, Lowe's Suwanee provides both in-store pickup and delivery services for customer convenience.
How can I check the status of my order at Lowe's?
You can check your order status online by entering the order number or logging into your MyLowe's account. Email updates will also be sent if your order status changes.
What payment options are accepted at Lowe's Home Improvement in Suwanee?
Lowe's accepts payments via American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa.
Are installation services available at Lowe's Suwanee?
Yes, Lowe's offers various installation services, including appliances, blinds, cabinets, carpet, countertops, decking, doors, flooring, lighting, HVAC, roofing, and more.
Is Lowe's Suwanee environmentally conscious in terms of recycling?
Yes, the store offers recycling services for electronics, light bulbs, and batteries to support environmental responsibility.
What nearby places can customers visit before or after shopping at Lowe's Suwanee?
Customers can visit nearby places such as Atlanta Bread Company for bakery goods, Michaels Stores for arts and crafts, and City Barbeque for dining. These spots provide convenient options for meal or shopping breaks.
Are there nearby services to assist with keys and locks near Lowe's Suwanee?
Yes, Minute Key and minuteKEY, both key and locksmith services, are located nearby, helpful for customers needing key duplication or locksmith assistance during their visit.
Where can I find medical and dental care near Lowe's in Suwanee?
Nearby medical and dental facilities include Johns Creek Dental, Dominion Orthopedic Clinic, and North Atlanta Primary Care, which customers can visit for health-related needs while in the area.