Brand Certified
Lowe's Home Improvement
4.1(1767 reviews)
Certified by Lowe's Home Improvement • Mar 01, 2026
Business Details
3260 Lawrenceville Suwanee Road, Suwanee, GA
30024, United States
Certified by Lowe's Home Improvement • Mar 01, 2026
(770) 904-8283
Certified by Lowe's Home Improvement • Mar 01, 2026
https://www.lowes.com/store/GA-Suwanee/2908
Certified by Lowe's Home Improvement • Mar 01, 2026
About
Certified by Lowe's Home Improvement • Mar 01, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Lowe’s in Suwanee, GA is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • Mar 01, 2026
Lowe's Home Improvement
3260 Lawrenceville Suwanee Road, Suwanee, GA
30024, United States
Hours
Certified by Lowe's Home Improvement • Mar 01, 2026
Reviews
4.1
1,767 reviews
5 stars
1,004
4 stars
354
3 stars
137
2 stars
67
1 star
205
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for their helpfulness, many customers report poor service, long wait times, and unhelpful staff.
Product Availability
Customers appreciate the variety and availability of products, but there are complaints about items being out of stock or incorrect orders being fulfilled.
Store Organization
The store is generally described as clean and well-organized, but some customers find it difficult to locate items due to inconsistent staff knowledge.
Delivery Issues
Numerous reviews highlight significant problems with delivery services, including delays, damaged products, and lack of accountability from management.
Pricing Concerns
Customers express frustration over pricing discrepancies and return policies, particularly regarding the inability to return items without a receipt.
- JJJeffrey JenningsFeb 19, 20265.0Great customer service every time.
- WLWon LeeFeb 11, 20262.0I used to really like this Lowe's, however I feel it's gone downhill. In my last two visits, I asked for assistance but no one came
- KWKeith WatsonJan 11, 20261.0I bought a piece for my sink. The parts threads were too short. Went to bring back to get one longer, I was told couldn't accept it because it was installed because it was wet!! Yet, a few months back. There was a toilet in a beat up box and it was broken and had parts missing, yet it was returned! Not happy with this at all but I will be taking my business to Home Depot from now on! At least they ask if they can help you!
- KKKevinDec 26, 20254.0I love Lowe's, but I have been looking elsewhere since they started limiting the veteran discounts in the past few years. I'm writing today because of a terrible experience. I created a curbside pickup order the day before for a single can of spray paint. By noon the next day, they couldn't be bothered to pick the item to have it ready for me. I wanted curbside because I didn't want to hassle taking my toddler into the store. The item was available on the shelf. I wanted to talk to a manager, but no one could find one and customer service was too busy. Again, great store, just a bad single experience.
- RTronald tallonDec 23, 20255.0We got a Frigidaire Oven/Stovetop from Lowe's. It was delivered. The product is excellent and the delivery service was top flight also. "Steven" was the delivery and install guy and he was on time, very courteous. Took care of everything. We did not have to lift a finger. Excellent job.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
Brand Certified Facts from Lowe's Home Improvement
Lowe's Home Improvement partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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