Business Details
About
Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 5636 Redan Rd in Stone Mountain, GA today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, exceptional security, ADA compliant, non climate controlled units available, parking spaces, security access to your floor only, golf carts available, workshop units available, vehicles are allowed in drive-up units, retail space available and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.9
401 reviews
5 stars
379
4 stars
10
3 stars2
2 stars1
1 star
9
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the exceptional customer service provided by staff members, particularly Josh and Frances, highlighting their professionalism, friendliness, and willingness to assist.
Cleanliness
The facility received positive remarks for being clean, well-maintained, and secure, contributing to a pleasant storage experience.
Staff Knowledge
Many reviews noted the staff's knowledge about storage options and policies, which helped customers make informed decisions.
Pricing Concerns
Some customers expressed dissatisfaction with sudden price increases and lack of communication regarding rate changes, indicating a need for better transparency.
- JCjosh careyDec 27, 20255.0Good service and great personality from the manager
- NANikki ADec 17, 20255.0Josh at Extra Space Storage provided excellent customer service. He was professional, knowledgeable, and took the time to explain everything clearly. The process was smooth and stress-free, and I truly appreciated his patience and helpful attitude. Highly recommend working with Josh if you need storage!
- LGLinda GreenDec 15, 20255.0Josh Williams was so friendly and funny I love that, it was very helpful. Let me know what I need and what I needed to do I was One satisfied Customer thank you, Josh😃
- OMOffice ManagerDec 11, 20255.0Frances gave me outstanding service. And she was so so nice. Made my experience with this so much easier
- MJMarissa JamesNov 27, 20255.0Kudos to manager Josh Williams and his team! We’ve rented 2 or 3 storage spaces from this specific location over the past 3 years. Josh has always provided us superb customer service—from explaining pricing policies to giving helpful advice. When we were on the property, Josh stopped by to see how we were doing and if we needed anything. Even though there are storage facilities closer to our home, we keep coming back to this one. I hope this company values, recognizes and rewards its employees who provide excellent customer service—they can make the difference between choosing Extra Storage versus going to its many competitors. Editing my original review to add: The high rating of this location (4.9 stars!) is largely due to Josh’s attentiveness. He cares about great customer services and in turn has built a loyal following. I appreciate how he enforces (politely but firmly) Extra Space rules and protocols at this location—his military background matters. As a US military veteran, he has no problem of having all abide by rules. Kudos to that!
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves residents of Stone Mountain, Redan, Belvedere Park, Stonecrest, and more.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located near the intersection of Panola Rd and Redan Rd.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you offer car storage solutions?
Yes, self storage is a great option for both short-term and long-term car storage! We offer indoor storage, outdoor storage, and even covered vehicle storage space for cars.
What are the office hours for Extra Space Storage in Stone Mountain, GA?
The office is open Monday to Friday from 9:30 AM to 6:00 PM, Saturday from 9:00 AM to 5:30 PM, and closed on Sundays.
When can I access my storage unit at Extra Space Storage?
Gate access hours are daily from 6:00 AM to 10:00 PM, Sunday through Saturday.
What types of storage units does Extra Space Storage offer?
They offer drive-up access units, climate-controlled units, non-climate controlled units, workshop units, and vehicle storage options.
Does Extra Space Storage offer packing and moving supplies?
Yes, they provide a variety of moving and packing supplies, including boxes, available for purchase online and at the facility.
How can I reserve a storage unit at Extra Space Storage?
You can reserve a storage unit online through their reservation website.
What payment options are accepted at Extra Space Storage?
They accept American Express, Apple Pay, cash, check, Discover, Mastercard, and Visa.
Where is Extra Space Storage located and what is the closest intersection?
It is located at 5636 Redan Rd, Stone Mountain, GA 30088, near the intersection of Panola Rd and Redan Rd.
What automotive repair shops are nearby Extra Space Storage?
Nearby automotive repair options include EBT TIRE, Treads Tires & Repair, Cracked Rim Repair, Redansbestautomotivel.l.c, and Redan Transmission and Auto Repair, which can be convenient for vehicle maintenance when storing cars.
Are there dining options near Extra Space Storage?
Yes, nearby restaurants include Carnival Jamerican Eats, D&M Jamaican Cuisine, and The Coop where customers can enjoy a meal before or after visiting the storage facility.
What nearby services can customers find close to Extra Space Storage?
Customers can find services like Metro by T-Mobile for mobile needs, Comfort Pharmacy for health supplies, Family Dollar for general goods, and several beauty salons such as Flawless Weavez & Stylez and Nail Illusions nearby.