Extra Space Storage

4.9
1128 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreAutomobile Storage Facility
Store your belongings at Extra Space Storage on 735 Hambrick Rd in Stone Mountain, GA today! Our large selection of storage units, drive up access, drive up units, electronic gate access, manager living on site, exceptional security, ADA compliant, deliveries accepted, non climate controlled units available, parking spaces, golf carts available, wide drive isles, vehicles are allowed in drive-up units, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
735 Hambrick Rd, Stone Mountain, GA
30083, United States

Hours

Reviews

4.9
1,128 reviews
5 stars
1,083
4 stars
29
3 stars
5
2 stars
4
1 star
7

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for their exceptional, friendly, and professional service.

Cleanliness

The facility is noted for being clean and well-maintained, contributing to a positive customer experience.

Accessibility

Many reviews highlighted the ease of access to storage units and the convenience of the location.

Staff Knowledge

Staff members, particularly Valencia and Toy, were recognized for their helpfulness and knowledge in assisting customers.

Pest Issues

One customer reported a significant pest issue, indicating a need for improved pest control measures.
  • AM
    Aphonso Minter
    4 days ago
    5.0
    Toy was definitely helpful and patient and has great customer service skills
  • SR
    Stephen M Reese
    5 days ago
    5.0
    My contactless experience was great.
  • CA
    Cliff Ancion
    5 days ago
    5.0
    Toyyana and velencia were a awesome help
  • NL
    Natika Lambert
    Nov 2, 2025
    5.0
    Absolutely excellent! I also got trick or treat 🍬 🍫 🍭. Very professional agent and very friendly.
  • TS
    Travlis Sims
    Oct 28, 2025
    1.0
    I was pleased with this facility prior to this past weekend. I’ve done business with this location since June 2025. The rate was great and the unit seemed nice and clean. I paid extra so I could have 24 hours access to my belongs as I was preparing to purchase a home. I had visited my unit several times since June to retrieve items that I needed while in transition to my new home. The only small issue that I had while returning to my unit over the months was spiders which typically isn’t a big problem. I visited my unit three weeks ago to retrieve some personal items and everything was normal. I returned to my unit on Saturday October 25 2025 at approximately 6pm. Immediately after opening the door I had to kill a roach. No big deal but as I being to look over my items I notice mice/ rat dropping and urine all over my belongings. There was no way to contact a live person in an emergency situation. I had to wait until Monday morning to talk to the manager of the location. She was no help at all. She basically informed me that since I declined the insurance on the rental that the company couldn’t do anything about the infestation. My only option was to move into a new unit at my own expense. This is unacceptable as I have never had to deal with rodents inside of a storage unit. If I was informed of this potential rodent issue prior to agreeing to the rental agreement I would have purchased the insurance or went elsewhere to patronize a different company. Now I’m left to deal with this situation while still searching for a new home. Rental beware!!!

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.