Brand Certified
Lowe's Home Improvement
4.0(2642 reviews)
Certified by Lowe's Home Improvement • Mar 01, 2026
Business Details
3505 Mt. Zion Road, Stockbridge, GA
30281, United States
Certified by Lowe's Home Improvement • Mar 01, 2026
(770) 506-9665
Certified by Lowe's Home Improvement • Mar 01, 2026
https://www.lowes.com/store/GA-Stockbridge/0512
Certified by Lowe's Home Improvement • Mar 01, 2026
About
Certified by Lowe's Home Improvement • Mar 01, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
As the trusted home improvement store near you, Lowe’s in Stockbridge, GA offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • Mar 01, 2026
Hours
Certified by Lowe's Home Improvement • Mar 01, 2026
Reviews
4.0
2,642 reviews
5 stars
1,408
4 stars
599
3 stars
251
2 stars
115
1 star
269
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received praise for their helpfulness, many customers reported unprofessional behavior and long wait times for assistance.
Product Availability
Customers frequently noted issues with product availability, including items being out of stock despite online listings.
Management Issues
Several reviews highlighted problems with management, including rudeness and lack of support for staff, which contributed to poor customer experiences.
Store Organization
The store was described as clean but poorly organized, with customers struggling to find items and receive assistance.
Competitor Comparison
Many customers expressed a preference for Home Depot over Lowe's, citing better service and product availability.
- TSTerrance Simpkins1 day ago1.0I went to the Lowe's in Stockbridge to purchase a Wagner paint sprayer because I saw it online for 25% off. When I arrived no one was in the Paint area with the exception of one other customer that had been waiting for assistance. I went to the cashier and they made an announcement that assistance was needed in the paint department. We waited another 10 minutes and again requested assistance. A second announcement was made. Finally after waiting 30 minutes an associate came to assist. Once I got the paint sprayer and rang it up the price was 25% more than the advertised price. I was told by the cashier that the online prices are different than the store price and if I wanted the online price I would have to order it online. I found that hard to believe. I then went to customer service and was told the same thing. I left and immediately drove over to Home Depot. Found the exact same item and showed the Lowes advertised price. Guess what, Home Depot price matched and sold me the paint sprayer at the 25% off price as advertised by Lowe's.
- KFK FFeb 18, 20261.0The most unprofessional employees work at this store. I placed an order on DECEMBER 3rd, 2025 for an oven. There were no updates on the order for a whole month so I had to call and check up. They finally reached out and said that they will deliver the item on JANUARY 13th, 2026. When the delivery/installation guy came that morning, he said that the size of the oven was wrong. I immediately called my mom and she told me that that’s the size that she wants because of how the oven holder is made. She told me to tell them to redeliver the oven and she’ll have my dad install it. I DID NOT HEAR A WORD FROM LOWE’S ABOUT REDELIVERY. I got a BILL from the credit card company wanting me to pay on the oven I have never laid eyes on for two months. I immediately called Lowe’s many times, but the STOCKBRIDGE store does not like to answer calls. I decided to call the installation number and the representative said she would contact the store and call me back. SHE NEVER DID. Smh I wake up this morning to an email that they’ve cancelled my order out of no where. I waited TWO MONTHS FOR THIS OVEN, YOU CHARGED MY CREDIT CARD, and NOW YOU CANCEL THE ORDER I NEEDED FOR 2 MONTHS WITHOUT A WORD? Stop playing with my money and time THIEVES!!! Yea, I think people should stick with HOME DEPOT!!!
- PWPUMPERNICKEL WISDOMFeb 17, 20265.0GREAT CUSTOMER SERVICE EVEN THOUGH ALOT OF ITEMS IN THA USA INCREASE UNNECESSARILY.
- CWchrishawn williamsJan 29, 20263.0Went to this location, because the websites showed 14 Items available, there was none on the shelf. I asked customer service. They told me if it's not on the shelf, it's not in stock.
- MNMelanie NortonJan 27, 20261.0Been on hold for an hour just to get info on my pick up order . I'm almost certain someone answered and just placed the line on mute because there's no more hold music. SMH
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
Brand Certified Facts from Lowe's Home Improvement
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Certified March 01, 2026Yext Knowledge Graph
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