Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Stockbridge, GA Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
2,459 reviews
5 stars
1,303
4 stars
574
3 stars
238
2 stars
102
1 star
242
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service experiences, including rudeness from staff and long wait times for assistance.
Staff Helpfulness
While some customers praised specific employees for their helpfulness, others noted a lack of assistance from staff in various departments.
Delivery Issues
Numerous reviews highlighted significant problems with delivery, including delays and poor communication regarding order status.
Store Organization
Customers expressed frustration with the store's organization, citing issues with product availability and pricing.
Positive Experiences
Despite the negative feedback, some customers shared positive experiences with individual employees who provided excellent service.
- SRSonya Reid2 days ago5.0I love walking through this store and just looking at everything haven't came in contact with a bad associate yet so it's a great location if you need anything they're very helpful and kind.
- CPChristian PerezNov 4, 20255.0Great place all the fall items at great prices.
- AHAnt HollowayOct 14, 20252.0This is the slowest one of all
- ZCZinnur ChoudhurySep 25, 20253.0Can not find any help!!!
- AAArvis Walker (Queen Arvis)Sep 7, 20251.0Horrible customer service. My husband and I asked for a manager to assist with pricing of outdoor lawn designing stones and NO ONE EVER CAME TO ASSIST!!! We wasted over 20mins of our time. We left everything that we were going to purchase right there on the cart. The Customer service clerk was frightened to even call the supervisor. We went to the McDonough location and received a totally different customer service experience. We will never go back to the Stockbridge location again. We will go where our Time and Money is valued. If we could give this location less than 1 STAR WE WOULD. Cedric and Arvis Walker
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Stockbridge, GA?
You can find hardware products and construction needs including paint, patio furniture, home décor, tools, flooring, appliances, plumbing supplies, decking, grills, lumber, outdoor and gardening equipment, bathroom storage and more.
What are the store hours for Lowe's Home Improvement in Stockbridge?
Lowe's is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM. Note that holiday hours may vary.
Does Lowe's offer delivery and in-store pickup?
Yes, Lowe's offers both delivery and in-store pickup services at their Stockbridge location.
How can I check the status of my order at Lowe's?
You can check your order status online by entering the order number or logging into your MyLowe's account. You'll receive email updates if your order status changes.
What should I do if I want to return or exchange an item at Lowe's?
Most items can be returned within 90 days. For items bought online, you can start a return in your Order History. For in-store returns, bring proof of purchase to the customer service desk.
What payment methods are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa as payment options.
Are there any nearby places I can visit before or after shopping at Lowe's?
Nearby you can visit Burger Theory, a restaurant offering American and burger dishes; Pin Strikes, a bowling alley and pizza restaurant; and O'Charley's Restaurant & Bar, which offers a variety of dining options including burgers and seafood.
Is there a nearby gas station close to Lowe's Home Improvement in Stockbridge?
Yes, there are several nearby gas stations including Mobil, Chevron, Food Mart, and RaceWay, which can be convenient if you need fuel during your visit to Lowe's.
Where can I find key and locksmith services near Lowe's in Stockbridge?
Minute Key and minuteKEY are nearby locksmith and key services that you can visit for key cutting or lock services during your trip to Lowe's.
Are there nearby accommodations if I’m visiting Lowe’s from out of town?
Yes, the Holiday Inn & Suites Stockbridge/Atlanta I-75 hotel is conveniently located nearby if you need accommodation while visiting the Lowe's Home Improvement store.