Extra Space Storage

4.9
612 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 1587 Tibarron Pkwy SE in Smyrna, GA today! Our large selection of storage units, climate controlled units, electronic gate access, manager living on site, exceptional security, ADA compliant, deliveries accepted, parking spaces, elevator access, Wifi available, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
1587 Tibarron Pkwy SE, Smyrna, GA
30080, United States

Hours

Reviews

4.9
612 reviews
5 stars
586
4 stars
9
3 stars
3
2 stars
4
1 star
10

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted exceptional customer service, particularly from staff members like Shatima, Allethia, and Tanika, who were described as friendly, knowledgeable, and helpful.

Cleanliness

Customers consistently praised the cleanliness and maintenance of the facility, noting it was well-kept and secure.

Efficiency

Many reviews mentioned the quick and efficient process of renting units, with staff making the experience seamless and stress-free.

Pricing Concerns

Some customers expressed dissatisfaction with sudden price increases after initial rental agreements, indicating a potential issue with pricing transparency.

Professionalism

Staff members were frequently described as professional and accommodating, contributing to a positive overall experience.
  • EL
    elaine Liiles
    2 days ago
    5.0
    Shalimar was very warm, welcoming and provided us with all the information we needed. We signed up on spot
  • MP
    Marcia Poindexter
    Nov 15, 2025
    5.0
    Shatima Flint was excellent! Very friendly, professional and knowledgeable.
  • RB
    Ron BELCHER
    Nov 15, 2025
    5.0
    Excellent services provided by Shatima and the team!!
  • CP
    Cheray Pulley
    Nov 9, 2025
    5.0
    I have the absolute best experiences with Shatima F., the Store Manager at Extra Storage Space! Anytime I come to the store and have questions she is always great assistance. I came in wanting to downsize my current unit and inquire about smaller units on the same floor so transferring my belongings would be simple and convenient. Shatima immediately understood my needs and went above and beyond to help. She personally toured two smaller units with me, explaining the differences clearly and helping me decide which option would work best. She even took the time to look at my current unit and items, giving her honest and professional opinion on whether everything would fit in a smaller space. The process of switching and adjusting my rate was smooth, quick, and stress-free. Shatima provided clear information, excellent communication, and offered comparable pricing that fit my budget perfectly. Her kindness, patience, and professionalism truly stood out. She made the entire experience easy and enjoyable, and I left feeling completely confident in my decision. I’ll definitely be recommending Extra Storage Space to my friends—and I’ll tell them to ask for Shatima F. by name! She’s a true 10-star manager—knowledgeable, honest, and an absolute pleasure to work with!
  • NM
    Nesha Mosby
    Oct 24, 2025
    5.0
    Just make sure your information is up to date 🫣 Adulting 101. Thank you for your patience Ms.Tima & the male who’s name rhyme with Devon … sorry. Forgot. Bless you both.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.