Extra Space Storage

4.9
451 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 5218 Oakdale Rd SE in Smyrna, GA today! Our large selection of storage units, climate controlled units, electronic gate access, manager living on site, exceptional security, ADA compliant, deliveries accepted, parking spaces, elevator access, solar site, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
5218 Oakdale Rd SE, Smyrna, GA
30082, United States

Hours

Reviews

4.9
451 reviews
5 stars
425
4 stars
18
3 stars
4
2 stars
1
1 star
3

What are people saying?

AI-generated from recent customer reviews

Customer Service

Quincy received numerous accolades for his exceptional customer service, being described as helpful, friendly, and knowledgeable.

Cleanliness

The facility is consistently noted for being clean and well-maintained, contributing to a positive customer experience.

Rate Increases

Several customers expressed dissatisfaction with unexpected and significant rate increases shortly after renting units, indicating a concern about pricing transparency.

Staff Professionalism

Customers highlighted the professionalism and attentiveness of the staff, particularly Quincy and Aleesia, enhancing the overall service experience.

Ease of Process

Many reviews mentioned the smooth and easy onboarding process for renting units, with staff providing clear guidance and support.
  • DD
    Debbi Davidson
    Nov 13, 2025
    5.0
    Quincy Wills has been instrumental in helping our daughter and son—in-law with their temporary storage needs as they prepared their townhome for sale. He not only was helpful in advising them of their storage size for this need but also advised them of their future storage needs as they look for a home in a different location (again at an extra space storage facility). He is always patient and courteous when answering our questions. The supplies at Extra Space Storage are also high quality and competitively priced. It’s such a nice, welcoming place, and a big part of that is due to Quincy! Thank you, Quincy!!
  • MU
    MS UNIQUE
    Nov 11, 2025
    5.0
    💜 Five Stars for Mr. Quincy! 👀 Just when my review should’ve been negative (since I didn’t realize they’re closed on Sundays 😅), Mr. Quincy completely turned my experience around! After six months of having my things in storage, I finally made it over to my unit — and honestly, if it weren’t for Quincy agreeing to come help me, I would’ve been totally lost and unable to properly open or close my unit. This was my first time ever using a storage space, and he made the whole process easy and stress-free. Quincy even learned something new today — Extra Storage has WiFi for its customers! 😆👏 Thank you so much, Mr. Quincy! 😊 (As for Devon… I’mma plead the 5th — and I don’t even drink! 😂😜🫣)
  • RM
    Ralph Maupin
    Nov 11, 2025
    5.0
    First time using extra space storage. Quincy was super helpful.
  • KA
    Komplete Appraisals
    Nov 8, 2025
    5.0
    Great service
  • TR
    ty_ ruby
    Nov 8, 2025
    5.0
    Davon is great!!!

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.