Store your belongings at Extra Space Storage on 5218 Oakdale Rd SE in Smyrna, GA today! Our large selection of storage units, climate controlled units, electronic gate access, manager living on site, exceptional security, ADA compliant, deliveries accepted, parking spaces, elevator access, solar site, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Quincy received numerous accolades for his exceptional customer service, being described as helpful, friendly, and knowledgeable.
Cleanliness
The facility is consistently noted for being clean and well-maintained, contributing to a positive customer experience.
Rate Increases
Several customers expressed dissatisfaction with unexpected and significant rate increases shortly after renting units, indicating a concern about pricing transparency.
Staff Professionalism
Customers highlighted the professionalism and attentiveness of the staff, particularly Quincy and Aleesia, enhancing the overall service experience.
Ease of Process
Many reviews mentioned the smooth and easy onboarding process for renting units, with staff providing clear guidance and support.
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Debbi Davidson
Nov 13, 2025
5.0
Quincy Wills has been instrumental in helping our daughter and son—in-law with their temporary storage needs as they prepared their townhome for sale. He not only was helpful in advising them of their storage size for this need but also advised them of their future storage needs as they look for a home in a different location (again at an extra space storage facility). He is always patient and courteous when answering our questions. The supplies at Extra Space Storage are also high quality and competitively priced. It’s such a nice, welcoming place, and a big part of that is due to Quincy! Thank you, Quincy!!
MU
MS UNIQUE
Nov 11, 2025
5.0
💜 Five Stars for Mr. Quincy! 👀
Just when my review should’ve been negative (since I didn’t realize they’re closed on Sundays 😅), Mr. Quincy completely turned my experience around! After six months of having my things in storage, I finally made it over to my unit — and honestly, if it weren’t for Quincy agreeing to come help me, I would’ve been totally lost and unable to properly open or close my unit.
This was my first time ever using a storage space, and he made the whole process easy and stress-free. Quincy even learned something new today — Extra Storage has WiFi for its customers! 😆👏
Thank you so much, Mr. Quincy! 😊
(As for Devon… I’mma plead the 5th — and I don’t even drink! 😂😜🫣)
RM
Ralph Maupin
Nov 11, 2025
5.0
First time using extra space storage. Quincy was super helpful.
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves residents of Smyrna, Vinings, and Mableton.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located near the intersection of Oakdale Rd SE and Highlands Pkwy SE northwest of I-285.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Are moving carts or dollies provided?
Nearly all Extra Space Storage facilities that offer indoor storage units with access through a hallway have push carts. If you need a push cart to transport your belongings, please let the facility manager know, and they will be happy to assist you.
Do you offer indoor storage?
Yes! Indoor storage units are a popular option at Extra Space Storage. These units are located in a building structure and provide a protected, enclosed space to store your belongings. Many prefer this type of storage due to the extra layer of separation from the outdoor elements.
What are the access hours for Extra Space Storage in Smyrna, GA?
Extra Space Storage is accessible every day from 6:00 AM to 10:00 PM.
What types of storage units are available at Extra Space Storage?
Extra Space Storage offers a variety of unit sizes including standard and climate-controlled units, as well as indoor storage options for added protection from the elements.
Are moving and packing supplies available at Extra Space Storage?
Yes, you can purchase moving and packing supplies including boxes at Extra Space Storage both online and at the facility.
What payment methods does Extra Space Storage accept?
Extra Space Storage accepts American Express, Apple Pay, Cash, Check, Discover, MasterCard, and Visa.
Is there an on-site manager available at Extra Space Storage?
Yes, a resident manager lives on-site to assist with your storage needs.
Where is Extra Space Storage in Smyrna located?
It is located at 5218 Oakdale Rd SE near the intersection of Oakdale Rd SE and Highlands Pkwy SE, northwest of I-285.
Can I access my unit outside of office hours?
Yes, the gate hours for accessing your storage unit are from 6:00 AM to 10:00 PM daily, allowing access beyond office hours when a manager is present.
What nearby fitness centers are close to Extra Space Storage?
Nearby fitness centers include Burn Boot Camp, TissFit, Tissilli, Titanz Fitness & Nutrition, and Workout Anytime Smyrna GA, perfect if you want to combine a workout with a storage visit.
Are there nearby places to eat around Extra Space Storage?
Yes, close by are The Patio Social Club, Chicago Pizza and Sports Grille, Buckhead Barbecue Company, and Jimmy John's for dining options before or after your storage visit.
What other services or shops are near Extra Space Storage that customers might find useful?
Customers can find services like Martinizing Cleaners for dry cleaning, Era Aesthetics medical spa, Curltopia hair salon, and Prohibition Liquor store nearby for convenience alongside their storage needs.