Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Savannah, GA Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.0
2,177 reviews
5 stars
1,175
4 stars
486
3 stars
186
2 stars
85
1 star
245
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for being helpful and knowledgeable, others are reported as rude or unhelpful.
Staffing Issues
Many customers noted difficulty in finding staff for assistance, leading to long wait times and frustration.
Product Availability
Customers appreciate the wide variety of products available, but some reported issues with stock levels and delivery reliability.
Installation Services
There are significant complaints regarding installation services, with reports of poor communication and unsatisfactory service.
Store Condition
The store is generally described as clean and well-organized, although some customers experienced issues with the checkout process.
- DRDr. Tom Erik Raspotnik2 days ago5.0Was helpful but items I bought were not in stock as website said so be careful assuming.
- BDBrian DavisNov 12, 20251.0Useless. It's a box store where you can buy things if you know what you need with zero help, and don't mind checking yourself out because they have eliminated every cashier except the pro desk which is always clogged up. Place is a ghost town, every department devoid of employees, the only place I actually saw employees was when I walked past the break room and the shipping area. If you need help, advice, or can't find something you are out of luck.
- CRCheryl RawlingsNov 8, 20251.0Do not buy doors from Lowe's. We purchased patio doors in July. It's now Nov 10th and the installers do not show up. No one calls or cares! Fully paid, because Lowe's requires full payment before ordering the doors. Management at Lowe's could care less. No resolve!
- BKBeverly KronquestNov 3, 20251.0Lowes has the Worst delivery service I've ever encountered.
- FMfidel maranonOct 28, 20255.0tienda con muchas opciones y precios para todos
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products and services does Lowe's Home Improvement in Savannah, GA offer?
Lowe's Home Improvement offers a wide range of products including appliances, bathroom supplies, building materials, tools, lawn and garden equipment, flooring, and more. They also provide installation and assembly services for many products.
What are the operating hours of Lowe's Home Improvement in Savannah?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and on Sunday from 8:00 AM to 8:00 PM. Holiday hours vary, with some days closed or reduced hours.
Does Lowe's Home Improvement offer delivery and in-store pickup services?
Yes, Lowe's provides both in-store pickup and delivery services to accommodate customer needs.
How can I check the status of my order from Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe’s account. Email updates will also notify you of any status changes.
What payment methods does Lowe's accept?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa credit cards as payment options.
How can I return or exchange an item purchased at Lowe's?
Most items can be returned within 90 days. For online orders, returns can be initiated through your Order History. In-store returns require proof of purchase at the customer service desk.
Does Lowe's provide any translation services?
Lowe’s offers in-store translation services for languages other than English and Spanish, which are the primary languages spoken.
What nearby places can I visit before or after shopping at Lowe's in Savannah?
Nearby places include Hobby Lobby for crafts and home goods, Applebee's Grill + Bar and Chick-fil-A for dining, and PetSmart for pet supplies. These locations make it convenient to combine errands with your visit to Lowe's.
Is there a propane supplier near Lowe's Home Improvement in Savannah?
Yes, Blue Rhino Propane Exchange is located nearby and can provide propane refills, which is convenient if you need grilling supplies along with your home improvement shopping.
Can I find automotive and tire services near Lowe's in Savannah?
Yes, Savannah Tire offers tire sales and automotive repair services close to Lowe's, making it convenient to handle vehicle needs during your shopping trip.