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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Lowe’s in Sandy Springs, GA is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
3.9
1,568 reviews
5 stars
799
4 stars
350
3 stars
134
2 stars
76
1 star
209
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received praise for their helpfulness, others were described as rude or unhelpful.
Installation Issues
Numerous complaints about poor installation services and miscommunication regarding installation processes and scheduling.
Product Availability
Customers expressed frustration over inventory discrepancies and the inability to find specific items, despite the store's claims.
Return Policy
Many customers were dissatisfied with the return policy, particularly regarding appliances, citing lack of clarity and poor communication.
Positive Experiences
Some customers reported excellent service and knowledgeable staff, highlighting specific employees who went above and beyond.
- DCDennis Clark2 days ago5.0The paint department ladies at Lowe’s Sandy Springs are marvelous at their jobs and are wonderful human beings. Thank you Tonya and Kisha — you made a difficult project so much brighter and helped me way beyond expectations with your kindness and expertise.
- KWKay W4 days ago2.0I came to have large 4’x8’ plywood sheets cut into 1 foot slats so I could get them in my car. The employee (who I will not name) stated “we don’t usually do project cuts” but reluctantly did these for me, for which I was very appreciative. “How accurate do you need these to be?” “Pretty accurate into 12” cuts x 8 feet” Got home and started on my project and the cuts were off ….each by about an inch. I just wish Lowe’s would employ people who actually know what they are doing vs a million cashiers and sales people trying to push new gutters. Is it too much to ask to have people helping that know what a pocket screw is or how to accurately cut plywood?
- JCjustina ChiDec 26, 20251.0I bought a brand new dishwasher in June 2023. I believe I spent about $700 and then another hundred $150 to deliver it another 150 to install it and who knows probably another $80 to take out the old one a year later, a little bit over a year later in December 2024 the found out the dishwasher was not working because it was not installed properly. It was supposed to have screws on four of the sides, but it was only screwed on the two left sides and left the bottom part dangling, and it also did not drain correctly because the drain piece was missing and now the on and off button, the generator is not working. It keeps running and won’t set it off.? It’s just a sad situation and this is probably the reason why people go to Home Depot and not Lowe’s here it is a year later and they still didn’t get back in touch with me and I still have problems with this dishwasher. It was just a waste so merry Christmas to y’all.
- 1S1 ACT DRIVING SCHOOLDec 21, 20255.0Kind and truly help staff who went out of their way to help me. Just wanted to say thank you!
- RDRichard DoughertyDec 9, 20251.0Staff were nice but shameful from this Lowes as a whole. We were renting an insulation blower and luckily as we were leaving a guy saw us loading up and said to check it. He had rented one here not long ago and it was broken. Thankfully we checked because they tried to rent the broken one out.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Sandy Springs, GA?
You can find a wide range of products including appliances, bathroom supplies, building materials, paint, tools, flooring, outdoor furniture, gardening equipment, and more at Lowe's Sandy Springs store or online.
What are the store hours for Lowe's Home Improvement in Sandy Springs, GA?
Lowe's is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM. Holiday hours may vary, so please check ahead.
Does Lowe's Home Improvement offer delivery and in-store pickup?
Yes, Lowe's offers both in-store pickup and delivery services for your convenience.
How can I check the status of my order from Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates are sent if your order status changes.
What should I bring when picking up my order at Lowe's?
Bring your order confirmation email or order number along with a photo ID such as a state driver's license, military ID, or state ID. Only the cardholder or authorized user can pick up the order.
What brands are available at Lowe's Home Improvement in Sandy Springs?
Lowe's carries trusted brands like GE, Whirlpool, LG, Samsung, Craftsman, Dewalt, Kohler, Kobalt, Weber, and many others.
Are there any nearby places of interest around Lowe's Home Improvement in Sandy Springs?
Yes, nearby places include Blue Rhino Propane Exchange for propane needs, Minute Key locksmith services, and Clay's Sports Cafe for dining options.
How can the nearby Blue Rhino Propane Exchange help me when shopping at Lowe's?
If you need propane for grills or heaters, Blue Rhino Propane Exchange nearby allows you to easily refill or exchange propane tanks after shopping at Lowe's for related outdoor equipment.
Are there dining options near Lowe's Home Improvement where I can eat before or after shopping?
Yes, dining options near Lowe's include Clay's Sports Cafe for American cuisine, Flying Biscuit Café for breakfast and brunch, and JINYA Ramen Bar for Japanese food.
What payment methods are accepted at Lowe's Home Improvement in Sandy Springs?
Lowe's accepts payment via American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.