Business Details
About
Mattress Store
At The Big Mattress Outlet, we bring over 25 years of industry expertise to help you achieve the best sleep possible. Our team of Certified Sleep Science Coaches is dedicated to offering you top-quality mattresses at unbeatable prices—up to 75% off retail—thanks to our direct relationships with leading manufacturers. We stand out from the competition by providing a comfort guarantee on most of our products, ensuring you rest easy with your purchase.
We prioritize exceptional customer service, making sure every visit is a pleasant and stress-free experience. At The Big Mattress Outlet, we understand the common frustrations associated with mattress shopping. That's why we create a welcoming, no-pressure environment where you can find the perfect sleep system tailored to your unique needs and budget.
Our commitment is to improve your life through better sleep, and we promise better sleep for less. Visit The Big Mattress Outlet today and discover why so many trust us for their sleep solutions.
Location
Hours
Reviews
5.0
618 reviews
5 stars
616
4 stars0
3 stars1
2 stars1
1 star0
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, helpful, and knowledgeable without being pushy.
Sales Experience
Many reviews highlighted a pleasant and pressure-free shopping experience, with staff taking the time to understand customer needs.
Product Knowledge
Salespeople demonstrated a strong understanding of the products, providing valuable insights and recommendations.
Selection and Pricing
The store offers a wide selection of mattresses at competitive prices, which customers found appealing.
Delivery and Support
Customers appreciated the efficient delivery process and the willingness of staff to accommodate special requests.
- LGLely Miranda GuzNov 15, 20255.0I had a great experience at The Big Mattress Outlet! Xavier S was extremely helpful, patient, and very nice the entire time. He answered all my questions and made the process super easy. If you’re looking for good customer service and great deals, definitely ask for Xavier. Highly recommend!
- TBTammie BakerNov 8, 20255.0great information. he helped me decide on a mattress and also the prices are very hard to beat! thanks so much.
- CCChristopher CorrellOct 1, 20255.0Bodie is the best salesman I've ever met. Great deals. Great help great service. Love this place. Going back next week to get beds for my other 3 bedrooms.
- KWKimani WilsonSep 19, 20255.0Just made a much needed purchase at the mattress outlet and I am very satisfied with the customer service, the choices of beds they have to offer, and the prices of the beds themselves. Shout out to John for helping me out and being a great representative of the company, he did his due dilligence by informing me on what exactly im getting and answered all my questions. My sleepless nights will be behind me. Thanks
- KRKeeley RobersonSep 19, 20255.0John was good sales person very helpful and very polite
Frequently Asked Questions About The Big Mattress Outlet
Where is The Big Mattress Outlet located?
The Big Mattress Outlet is located at 1924 Shorter Avenue, Rome, GA 30165, United States.
What are the store hours for The Big Mattress Outlet?
The Big Mattress Outlet is open Monday through Saturday from 10:00 AM to 6:00 PM and is closed on Sundays.
How can I contact The Big Mattress Outlet?
You can contact The Big Mattress Outlet by phone at +1 706-204-5320 or by email at rome@bigmattressoutlet.com.
Does The Big Mattress Outlet offer any guarantees on their mattresses?
Yes, The Big Mattress Outlet provides a comfort guarantee on most of their mattress products to ensure customer satisfaction.
What types of mattresses does The Big Mattress Outlet offer?
They offer top-quality mattresses at up to 75% off retail prices, sourced directly from leading manufacturers, tailored to your sleep needs and budget.
Is The Big Mattress Outlet a good place for stress-free mattress shopping?
Yes, The Big Mattress Outlet emphasizes a welcoming, no-pressure environment with exceptional customer service for a pleasant shopping experience.
Which nearby furniture stores can I visit along with The Big Mattress Outlet?
Nearby furniture stores include Farmers Home Furniture and Furniture of Rome, both offering additional mattress and furniture options in the area.
Are there any dining options near The Big Mattress Outlet?
Yes, nearby dining options include Wings and Seafood, Celia (Mexican restaurant), Subway, Pizza Hut, Bruster's Real Ice Cream, and Ice-Land of Rome for various cuisine choices.
What nearby stores can I visit for convenience shopping around The Big Mattress Outlet?
You can visit nearby stores like Family Dollar, Diyamart convenience store, and Exxon which offers gasoline and convenience items.
Are there any taxi or transportation services near The Big Mattress Outlet to assist customers?
Yes, Chilitos Taxi is nearby and can provide transportation services to and from The Big Mattress Outlet for customer convenience.