Brand Certified
The Big Mattress Outlet
5.0(584 reviews)
Certified by The Big Mattress Outlet • Mar 01, 2026
Business Details
1924 Shorter Avenue, Rome, GA
30165, United States
Certified by The Big Mattress Outlet • Mar 01, 2026
(706) 204-5320
Certified by The Big Mattress Outlet • Mar 01, 2026
http://www.bigmattressoutlet.com
Certified by The Big Mattress Outlet • Mar 01, 2026
About
Certified by The Big Mattress Outlet • Mar 01, 2026
Mattress Store
At The Big Mattress Outlet, we bring over 25 years of industry expertise to help you achieve the best sleep possible. Our team of Certified Sleep Science Coaches is dedicated to offering you top-quality mattresses at unbeatable prices—up to 75% off retail—thanks to our direct relationships with leading manufacturers. We stand out from the competition by providing a comfort guarantee on most of our products, ensuring you rest easy with your purchase.
We prioritize exceptional customer service, making sure every visit is a pleasant and stress-free experience. At The Big Mattress Outlet, we understand the common frustrations associated with mattress shopping. That's why we create a welcoming, no-pressure environment where you can find the perfect sleep system tailored to your unique needs and budget.
Our commitment is to improve your life through better sleep, and we promise better sleep for less. Visit The Big Mattress Outlet today and discover why so many trust us for their sleep solutions.
Location
Certified by The Big Mattress Outlet • Mar 01, 2026
Hours
Certified by The Big Mattress Outlet • Mar 01, 2026
Reviews
5.0
584 reviews
5 stars
582
4 stars0
3 stars1
2 stars1
1 star0
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, knowledgeable, and helpful without being pushy.
Product Knowledge
Many reviews highlighted the staff's expertise in explaining mattress options and helping customers find the right fit.
Shopping Experience
Overall, customers reported a smooth and pleasant shopping experience, often mentioning the lack of pressure during the buying process.
Value for Money
Customers appreciated the competitive pricing and good deals available at the store.
Delivery and Support
Several reviews noted efficient delivery and excellent follow-up service, enhancing customer satisfaction.
- SMStephanie MutchlerFeb 18, 20265.0Anthony helped us try out many mattresses, explaining all the differences. He has many years of experience and did not pressure us. It was a very good experience and we have ordered our new mattress with no interest for 24 months!
- JFJacob FaileDec 31, 20255.0Lacey Martin was great! Delivery was also really well done and efficient.
- CPCole PhillipsDec 18, 20255.0Went in had great costumer service got me in and out thanks to Laney
- SWSarah WilliamsDec 17, 20255.0Laney was amazing with helping me find a bed. I was so stressed out with my 2 year old screaming and throwing fits, but she really tried to entertain my 2 year old while I tried out the beds. She explained pressure points on the way my husband and I sleep and which mattresses would work better for side sleepers and stomach sleepers. I will definitely be sending friends and family here who need new mattresses. Make sure to ask for Laney!
- ATAnn TankersleyDec 15, 20255.0Laney at the Rome store was friendly, professional and very knowledgeable. She listened to our needs and gave us several good options. Great shopping experience and I can’t wait to get our mattress and adjustable base delivered!
Frequently Asked Questions About The Big Mattress Outlet
Where is The Big Mattress Outlet located?
The Big Mattress Outlet is located at 1924 Shorter Avenue, Rome, GA 30165, United States.
What are the store hours for The Big Mattress Outlet?
The Big Mattress Outlet is open Monday through Saturday from 10:00 AM to 6:00 PM and is closed on Sundays.
How can I contact The Big Mattress Outlet?
You can contact The Big Mattress Outlet by phone at +1 706-204-5320 or by email at rome@bigmattressoutlet.com.
Does The Big Mattress Outlet offer any guarantees on their mattresses?
Yes, The Big Mattress Outlet provides a comfort guarantee on most of their mattress products to ensure customer satisfaction.
What types of mattresses does The Big Mattress Outlet offer?
They offer top-quality mattresses at up to 75% off retail prices, sourced directly from leading manufacturers, tailored to your sleep needs and budget.
Is The Big Mattress Outlet a good place for stress-free mattress shopping?
Yes, The Big Mattress Outlet emphasizes a welcoming, no-pressure environment with exceptional customer service for a pleasant shopping experience.
Which nearby furniture stores can I visit along with The Big Mattress Outlet?
Nearby furniture stores include Farmers Home Furniture and Furniture of Rome, both offering additional mattress and furniture options in the area.
Are there any dining options near The Big Mattress Outlet?
Yes, nearby dining options include Wings and Seafood, Celia (Mexican restaurant), Subway, Pizza Hut, Bruster's Real Ice Cream, and Ice-Land of Rome for various cuisine choices.
What nearby stores can I visit for convenience shopping around The Big Mattress Outlet?
You can visit nearby stores like Family Dollar, Diyamart convenience store, and Exxon which offers gasoline and convenience items.
Are there any taxi or transportation services near The Big Mattress Outlet to assist customers?
Yes, Chilitos Taxi is nearby and can provide transportation services to and from The Big Mattress Outlet for customer convenience.
Brand Certified Facts from The Big Mattress Outlet
The Big Mattress Outlet partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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