Business Details
About
Mattress Store
At The Big Mattress Outlet, we bring over 25 years of industry expertise to help you achieve the best sleep possible. Our team of Certified Sleep Science Coaches is dedicated to offering you top-quality mattresses at unbeatable prices—up to 75% off retail—thanks to our direct relationships with leading manufacturers. We stand out from the competition by providing a comfort guarantee on most of our products, ensuring you rest easy with your purchase.
We prioritize exceptional customer service, making sure every visit is a pleasant and stress-free experience. At The Big Mattress Outlet, we understand the common frustrations associated with mattress shopping. That's why we create a welcoming, no-pressure environment where you can find the perfect sleep system tailored to your unique needs and budget.
Our commitment is to improve your life through better sleep, and we promise better sleep for less. Visit The Big Mattress Outlet today and discover why so many trust us for their sleep solutions.
Location
Hours
Reviews
5.0
634 reviews
5 stars
632
4 stars0
3 stars1
2 stars1
1 star0
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, helpful, and knowledgeable, with many specific mentions of individual employees like Brady, Laney, and Oliver.
Shopping Experience
The shopping experience was described as pleasant and stress-free, with no pressure tactics used by sales staff, allowing customers to make informed decisions.
Product Selection
The store offers a wide selection of mattresses and related products, with many customers expressing satisfaction with the variety and quality available.
Pricing
Customers noted competitive pricing and great deals, often highlighting the affordability of their purchases compared to other stores.
- JFJacob FaileDec 31, 20255.0Lacey Martin was great! Delivery was also really well done and efficient.
- KBKristi BroomDec 18, 20255.0Very helpful staff, excellent experience!
- CPCole PhillipsDec 18, 20255.0Went in had great costumer service got me in and out thanks to Laney
- SWSarah WilliamsDec 17, 20255.0Laney was amazing with helping me find a bed. I was so stressed out with my 2 year old screaming and throwing fits, but she really tried to entertain my 2 year old while I tried out the beds. She explained pressure points on the way my husband and I sleep and which mattresses would work better for side sleepers and stomach sleepers. I will definitely be sending friends and family here who need new mattresses. Make sure to ask for Laney!
- ATAnn TankersleyDec 15, 20255.0Laney at the Rome store was friendly, professional and very knowledgeable. She listened to our needs and gave us several good options. Great shopping experience and I can’t wait to get our mattress and adjustable base delivered!
Frequently Asked Questions About The Big Mattress Outlet
Where is The Big Mattress Outlet located?
The Big Mattress Outlet is located at 1924 Shorter Avenue, Rome, GA 30165, United States.
What are the store hours for The Big Mattress Outlet?
The Big Mattress Outlet is open Monday through Saturday from 10:00 AM to 6:00 PM and is closed on Sundays.
How can I contact The Big Mattress Outlet?
You can contact The Big Mattress Outlet by phone at +1 706-204-5320 or by email at rome@bigmattressoutlet.com.
Does The Big Mattress Outlet offer any guarantees on their mattresses?
Yes, The Big Mattress Outlet provides a comfort guarantee on most of their mattress products to ensure customer satisfaction.
What types of mattresses does The Big Mattress Outlet offer?
They offer top-quality mattresses at up to 75% off retail prices, sourced directly from leading manufacturers, tailored to your sleep needs and budget.
Is The Big Mattress Outlet a good place for stress-free mattress shopping?
Yes, The Big Mattress Outlet emphasizes a welcoming, no-pressure environment with exceptional customer service for a pleasant shopping experience.
Which nearby furniture stores can I visit along with The Big Mattress Outlet?
Nearby furniture stores include Farmers Home Furniture and Furniture of Rome, both offering additional mattress and furniture options in the area.
Are there any dining options near The Big Mattress Outlet?
Yes, nearby dining options include Wings and Seafood, Celia (Mexican restaurant), Subway, Pizza Hut, Bruster's Real Ice Cream, and Ice-Land of Rome for various cuisine choices.
What nearby stores can I visit for convenience shopping around The Big Mattress Outlet?
You can visit nearby stores like Family Dollar, Diyamart convenience store, and Exxon which offers gasoline and convenience items.
Are there any taxi or transportation services near The Big Mattress Outlet to assist customers?
Yes, Chilitos Taxi is nearby and can provide transportation services to and from The Big Mattress Outlet for customer convenience.