Business Details
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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Lowe’s in Rome, GA is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
1,946 reviews
5 stars
1,127
4 stars
411
3 stars
160
2 stars
69
1 star
179
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed feedback on customer service; some praised helpful staff while others reported long wait times and unresponsive employees.
Product Availability
Customers expressed frustration over stock issues and delivery problems, with several mentioning items being out of stock or damaged upon delivery.
Store Environment
Generally positive remarks about store cleanliness and organization, though some noted difficulty in finding assistance.
Pricing
Perceptions of pricing vary, with some customers finding prices high compared to competitors like Home Depot.
Employee Recognition
Several reviews highlighted individual employees for their exceptional service, indicating that staff performance can significantly impact customer experience.
- CPCharles Poole4 days ago5.0This Lowes is great, can't find it, find Mike an Asst. Manager he will always lead you right.
- JAJustin Rachel AltmanJan 3, 20261.0Expensive and no one to help
- JBJack BlalockJan 2, 20265.0Got just about everything you need for fix it needs
- WMWill MackDec 21, 20255.0Lowe's is always wonderful. Good stock friendly people and they support Sleep in Heavenly Peace which is a wonderful charity.
- EBE. B.Nov 30, 20252.0Went on Saturday, (11/29), at around 1:30pm, and was disappointed by the lack of customer service, especially in the lumber area. I waited for about 20 minutes before anybody helped me cut some lumber, and was ignored by a tall long-haired white teenage male, and older male in his 40's wearing a supervisor vest, and a tall teenage looking white male who operated the forklift. They all said they would be back, and instead, they were on their phones, smoking, and hugging it out, especially the young white male operating the forklift. It was very frustrating and disrespectful to a paying customer. Taking my business to THD. Only adding stars due to the young man who eventually did help (after I walked a long way to find someone).
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Rome, GA?
You can find appliances, bathroom supplies, building supplies, electrical items, flooring, garden tools, grills, hardware, lighting, lumber, paint, power tools, plumbing supplies, storage solutions, and more at Lowe's Rome store.
What are the store hours for Lowe's Home Improvement in Rome, GA?
The store is open Monday to Saturday from 6:00 AM to 9:00 PM and Sunday from 8:00 AM to 8:00 PM. Holiday hours vary, and the store is closed on some holidays like November 27 and December 25.
Does Lowe's Rome offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services at their Rome, GA location.
What installation services does Lowe's Home Improvement provide?
Lowe's offers various installation services including appliances, blinds, cabinets, carpet, countertops, decks, doors, garage doors, HVAC, lighting, roofing, flooring, and more.
How can I check the status of my order from Lowe's?
You can check your order status online by entering your order number or by logging into your MyLowe's account. Email updates will be sent if your order status changes.
What payment options are accepted at Lowe's Rome?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa for payments.
Where is Lowe's Home Improvement located in Rome, GA?
Lowe's is located at 2338 Shorter Avenue N.W., Rome, GA 30165, USA.
Are there any places nearby Lowe's Home Improvement in Rome where I can exchange propane tanks?
Yes, Blue Rhino Propane Exchange is nearby where you can get propane tank exchanges conveniently while visiting Lowe's.
What dining options are near Lowe's Home Improvement in Rome, GA if I want to grab a bite before or after shopping?
Nearby dining options include Popeyes Louisiana Kitchen, Zaxby's, Hardee's, Wendy's, Starbucks, Pelican's Snoballs, and Los Portales Mexican Restaurant.
Is there a bank or ATM close to Lowe's Rome for financial convenience?
Yes, United Community Bank and its ATM, as well as Truist bank, are located near Lowe's for your financial needs.