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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Rome, GA Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
1,931 reviews
5 stars
1,115
4 stars
410
3 stars
160
2 stars
68
1 star
178
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for being helpful and friendly, many customers report poor service, rudeness, and difficulty in finding assistance.
Product Availability
Customers frequently express frustration over stock issues, including items being unavailable or incorrect products being delivered.
Store Experience
The store layout and cleanliness receive positive remarks, but there are complaints about long wait times and the lack of open registers.
Return Policy
Customers are dissatisfied with the return policy, particularly regarding the inability to return items without a receipt and strict time limits.
Community Engagement
Lowe's is recognized for its community contributions, such as donations of supplies and support during local events.
- KPkathy pageNov 13, 20255.0Recently, my husband and I purchased a Midea refrigerator at Lowe’s in Rome, Georgia. It was delivered the very next day! The whole process was seamless, from the showroom floor to the professional expertise of the delivery drivers, Jayden and Edgar. We couldn’t be happier!
- MSMark SmithOct 24, 20251.0employees are very unhelpful and extremely rude because I asked for a receipt that didn't print out because it was out of paper I'll definitely go to home Depot or ace next time
- TBTasha BattleOct 21, 20255.0Lowe’s have donated wood, cleaning supplies, grills, heaters and fans to the community and they are grateful for it.
- RSRobert SmithSep 29, 20251.0I recently tried to return a few items I had left over from various projects and was refused from what I was told is a policy that anything older than 90 days can't be returned with no exceptions. I spend thousands of dollars with Lowes a year. So far this year is over $5k and this is how you get treated. I don't return a lot as I try to get what I need. And also the policy of no cashiers except at the Pro registers. Home Depot will be getting all of my business from now on. Good bye Lowes
- KCK CSep 11, 20253.0Over rated honestly. Lowe's just like all others is a middle guy. Why use the middle guy if you ask me? But otherwise and furthermore more; get personal loan or home improvement loan or construction loan far cheaper than a credit card which are useless. Or definitely save 20% of each paycheck so you don't pay interest on loans and credit cards. Anyway, it ok to shop there for higher prices just like Home Depot, Amazon, Walmart, etc.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Rome, GA?
You can find appliances, bathroom supplies, building supplies, electrical items, flooring, garden tools, grills, hardware, lighting, lumber, paint, power tools, plumbing supplies, storage solutions, and more at Lowe's Rome store.
What are the store hours for Lowe's Home Improvement in Rome, GA?
The store is open Monday to Saturday from 6:00 AM to 9:00 PM and Sunday from 8:00 AM to 8:00 PM. Holiday hours vary, and the store is closed on some holidays like November 27 and December 25.
Does Lowe's Rome offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services at their Rome, GA location.
What installation services does Lowe's Home Improvement provide?
Lowe's offers various installation services including appliances, blinds, cabinets, carpet, countertops, decks, doors, garage doors, HVAC, lighting, roofing, flooring, and more.
How can I check the status of my order from Lowe's?
You can check your order status online by entering your order number or by logging into your MyLowe's account. Email updates will be sent if your order status changes.
What payment options are accepted at Lowe's Rome?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa for payments.
Where is Lowe's Home Improvement located in Rome, GA?
Lowe's is located at 2338 Shorter Avenue N.W., Rome, GA 30165, USA.
Are there any places nearby Lowe's Home Improvement in Rome where I can exchange propane tanks?
Yes, Blue Rhino Propane Exchange is nearby where you can get propane tank exchanges conveniently while visiting Lowe's.
What dining options are near Lowe's Home Improvement in Rome, GA if I want to grab a bite before or after shopping?
Nearby dining options include Popeyes Louisiana Kitchen, Zaxby's, Hardee's, Wendy's, Starbucks, Pelican's Snoballs, and Los Portales Mexican Restaurant.
Is there a bank or ATM close to Lowe's Rome for financial convenience?
Yes, United Community Bank and its ATM, as well as Truist bank, are located near Lowe's for your financial needs.