Store your belongings at Extra Space Storage on 538 Bookout Rd in Ringgold, GA today! Our large selection of storage units, drive up access, climate controlled units and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Staff, particularly Lorie, received high praise for being friendly, helpful, and attentive to customer needs.
Facility Condition
The storage facility is consistently described as clean, well-maintained, and secure.
Pricing Issues
Several customers expressed dissatisfaction with unexpected price increases and lack of communication regarding rate changes.
Access Problems
There were complaints about issues with the gate access system, causing inconvenience for customers.
SK
Sarah Kelly
Feb 19, 2026
5.0
Fantastic customer service!! Always willing to hear you out and help with anything you might need.
LS
Landon Sims
Feb 17, 2026
5.0
These guys are great, fair and competitive pricing. Allowed me to negotiate my rate after the promotional price ended. Big thanks to Laura for making the process as seamless as possible.
SS
Shelby
Feb 12, 2026
1.0
This review is not a reflection of the employees; they are fantastic and very helpful.
However, the consistent issues with the gate are what influenced my decision to move to another facility. There have been multiple instances where the gate failed to work via the app or the keypad. On the day I moved out, the gate would not open, leaving at least five vehicles waiting to get in. While this is one of the nicer storage buildings in the area, paying $110/month and not having reliable access is unacceptable.
While employees can manually open the gate during the day, you are essentially locked out if it breaks after office hours. I even spoke with a couple who missed an entire trip because they couldn't retrieve their vehicle after office hours due to the faulty gate. I hope the owners address this for the sake of their remaining customers.
AS
Andrew Scott
Feb 10, 2026
5.0
Staff is very friendly and always helpful. Location is clean and well maintained. I would highly recommend them to my family and friends for any type of storage they may need.
HS
Haley Smith
Feb 9, 2026
1.0
Last month they raised my rate without letting me know. I called and talked to someone who said they could lower it back. This month it was doubled again. I am one day late on my payment because I have been busy at work and haven't had a chance to call and I am already locked out of my unit. I also went through my emails and found where I signed my lease agreement but when I click on it it won't pull up which seems sketchy.
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves residents of Ringgold, Boynton, Cinderella Hills, Indian Springs, and more.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located a little east of the Battlefield Pkwy and Three Notch Rd intersection.
Do you offer car storage solutions?
Yes, self storage is a great option for both short-term and long-term car storage! We offer indoor storage, outdoor storage, and even covered vehicle storage space for cars.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
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