Lowe's Home Improvement

4.1
1887 reviews

About

Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Rincon, GA Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Lowe's Home Improvement
5150 Highway 21 S, Rincon, GA
31326, United States

Hours

Reviews

4.1
1,763 reviews
5 stars
965
4 stars
406
3 stars
153
2 stars
66
1 star
173

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some employees received praise for their helpfulness, while others were reported as rude or unprofessional.

Product Availability

Customers frequently noted issues with product availability and inventory accuracy, leading to frustration during shopping.

Store Cleanliness

The store is generally reported as clean and well-organized, contributing positively to the shopping experience.

Installation Services

Significant complaints regarding installation services, particularly delays and miscommunication about orders.

Checkout Experience

Self-checkout systems received criticism for being inconvenient, especially for customers needing assistance with discounts.
  • CW
    Charles Williams
    6 days ago
    1.0
    This is literally the worst place for service. The associate who helped us tried her best, but could not find any "men" to help. Asked for a manager, none showed. Allegedly all at lunch. So if you do come here. Don't plan on. Picking up anything over 10 lbs because you will get no help. Home Depot here we come.
  • MH
    Michelle Hunter
    Oct 21, 2025
    5.0
    I had a wonderful experience working with an employee named Ryan in the Appliance section in the Rincon, GA store. I called and spoke with him about details regarding a washer and dryer. Then I came into the store a few hours later. He was extremely professional and knowledgeable and had an answer to every question I had for him. I was able to purchase my washer and dryer with him and was out the door within 15 minutes. This is absolutely one of the most seamless transactions I have experienced in quite some time in the retail industry. He went above and beyond and really needs to be commended for such great service. Thank you for hiring such an excellent individual to represent your store.
  • LV
    logan vitale
    Oct 14, 2025
    1.0
    If you’re looking to buy and install a fence, I strongly recommend looking somewhere else. The process takes months, little to no follow ups, and if you need a permit for your installation they will wait until last minute to even start the request (which takes up to 60 days for approval from your city). Your estimated install date is inaccurate and delivery of your items will continue to be pushed back until your 5th follow up with them over the phone.
  • RW
    Randy Webb
    Oct 9, 2025
    5.0
    Honestly its always been a great experience here for me. I live nearby and visit frequently. Friendly staff!
  • MH
    Michael Houser
    Sep 25, 2025
    5.0
    Really good service

Frequently Asked Questions About Lowe's Home Improvement

How do I find a product online?

Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.

How do I check my order status?

Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.