Find everything you need for home upgrades at Lowe’s in Rincon, GA, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Mixed experiences with customer service; some employees received praise for their helpfulness, while others were criticized for rudeness and lack of assistance.
Product Availability
Customers frequently reported issues with product availability and inaccurate stock counts, leading to frustration.
Installation Services
Numerous complaints about the installation services, particularly regarding delays and poor communication.
Store Environment
Generally positive remarks about the cleanliness and organization of the store, though some noted a lack of staff presence.
Checkout Experience
Concerns about the self-checkout system and slow cashier service, with some customers preferring traditional checkout.
DK
Denny Knight
6 days ago
5.0
Great prices on pointasetas
SK
Scott Kimball
Jan 3, 2026
1.0
Your self checkout is without a doubt the absolute dumbest thing you have ever done. I do not want to pay your prices to do everything myself. You didn’t reduce your prices for taking away the cashiers. I will shop elsewhere until you bring some cashiers back or go to Ace hardware and be happy about paying a little more, at least there is service!!! Sad state of affairs!!!!
JM
J M
Dec 27, 2025
1.0
I hate doing this but I feel it’s necessary for others to hear my story. I feel like I make a weekly trip to either Lowe’s or Home Depot and I spend a lot of money there. Less than two years ago my wife and I purchased an Electrolux washing machine and dryer from Lowe’s in Rincon. It’s a higher end washer and was around $1000. Two weeks ago while doing a load of towels I heard a huge bang and ran upstairs to find the glass door had shattered. I called Lowe’s and spoke with a manager who cared very little and said I have to call Electrolux. I expressed my displeasure with him and his “not my problem” attitude towards my situation. Luckily I bought the extended warranty but even still it’s going to be a month before anyone can come fix it. Meanwhile I’ve been taking a family of 4s laundry to the laundromat and it’s just a major thorn in my side. I’ll never buy another appliance from Lowe’s. They did not care at all. I should have bought a speed queen from living goods on highway 80.
update. I called the number from Lowe’s response to speak with someone and all I was told was that I needed to talk to the warranty department. Clearly, I had already spoke with them as they’re scheduled to come to my house later in January to see if they can fix the washer. Complete waste of time. “Sir this is a warranty issue, I can transfer you if you like”….this is not what I was expecting from calling the number they asked me to call.
EK
Emily K
Dec 24, 2025
5.0
I can't say enough good things about C.J. and what an asset he is to the Lowes in Rincon! I came in on a Sunday evening recently and not only was he extremely helpful, but he was incredibly kind and courteous/polite. I've never had a bad experience at this location, and the wonderful staff here make all the difference!
RR
Robin
Dec 24, 2025
1.0
Bought a stove and dishwasher, had it delivered 12/23/25...as the dishwasher was being carried into the house, I saw water running out from the bottom, and said "hold up, waters coming out". One carrier said " it's going to, it was tested", and continued across the carpet; this is a problem; when lowes installed our carpet, it was not Stain Master, which we had ordered... although we received a partial reimbursement, after Consumer Affairs was involved, we have a cheaper product that stains easily. It requires extra care , and water leaves marks...
There needs to be reimbursement for having it cleaned
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products and services does Lowe's Home Improvement in Rincon, GA offer?
Lowe's in Rincon offers a wide range of products including appliances, bathroom supplies, building materials, flooring, tools, outdoor furniture, and more. Services include installation for appliances, cabinets, flooring, lighting, and other home improvement needs.
What are the operating hours for Lowe's Home Improvement in Rincon, GA?
Lowe's is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM. Holiday hours may vary, including closures on certain days like November 27 and December 25.
Does Lowe's Rincon offer in-store pickup and delivery services?
Yes, Lowe's in Rincon provides in-store pickup and delivery services for customer convenience.
How can I check the status of my order at Lowe's Rincon?
You can check your order status online by entering your order number or logging into your MyLowe’s account. Email updates will notify you of any changes.
What should I do to return or exchange an item purchased at Lowe's Rincon?
Items can generally be returned within 90 days. For online purchases, start a return through your Order History. In-store returns require proof of purchase at the customer service desk.
Is there support for tax-exempt accounts at Lowe's in Rincon?
Yes, customers can apply for a tax-exempt account by visiting the customer service desk in-store.
What nearby amenities are available around Lowe's Home Improvement in Rincon?
Nearby amenities include Kroger Marketplace for groceries, Chick-fil-A Rincon for dining, and Freedom Park for outdoor activities, which can be convenient for customers before or after visiting Lowe's.
Are there any nearby services that can help if I need locksmith assistance near Lowe's Rincon?
Yes, Minute Key and KeyMe Locksmiths are nearby and can provide key and locksmith services if you need assistance while shopping at Lowe's.
How can nearby transportation or rental services support my visit to Lowe's Rincon?
Hertz car rental nearby can help customers who require transportation or vehicle rentals. Additionally, the UPS Access Point location offers convenient courier and delivery services.
What languages are supported at Lowe's Home Improvement in Rincon?
Lowe's in Rincon supports English and Spanish, with in-store translation services available for other languages to assist customers.