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Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 5097 Dallas Hwy in Powder Springs, GA today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, manager living on site, exceptional security, ADA compliant, deliveries accepted, multiple entrance/exit gates, non climate controlled units available, parking spaces, elevator access, military discount, wide drive isles, solar site and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
- Credit cardAvailable
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Location
Hours
Reviews
4.9
1,012 reviews
5 stars
970
4 stars
19
3 stars9
2 stars7
1 star7
What are people saying?
AI-generated from recent customer reviews
Customer Service
Richard consistently received praise for his exceptional customer service, being described as helpful, friendly, and accommodating.
Cleanliness
The facility is frequently noted for being clean, well-lit, and well-maintained, contributing to a positive customer experience.
Security
Customers feel secure with the facility's safety measures, including gated access and surveillance, ensuring their belongings are protected.
Pricing Concerns
Some customers expressed dissatisfaction with frequent price increases, feeling that loyalty was not rewarded.
Staff Professionalism
While most reviews highlight the professionalism of staff like Richard and Mallory, there were isolated complaints about billing practices.
- DPDamon PaganoNov 7, 20255.0Marlena was the absolute sweetest manager I’ve met in a long time. There is construction going on in the office and over the noise and chaos she made it funny and still professional. Glad I choose to come by here today! Highly recommend this location
- AHAmy HerbertNov 3, 20255.0Nicole was incredible! We were in an utgent need and she helped so much!
- TGTina GracieOct 25, 20255.0Richard was very helpful from start to finish. His excellent customer service made my first experience with the whole process a breeze. Thank you Richard…
- ACAmber CreechOct 12, 20255.0Richard was so helpful and understanding of our needs. We looked at several units and he was so patient as we changed our mind may times! Appreciate his time and willingness to help us finally get what we needed. Very pleased with this location as very clean and accommodating. Thanks again Richard.
- ACAshlynn CreechOct 11, 20255.0Had a great experience today at Extra Space Storage. Richard was so helpful and knowledgeable. I had no idea what size I needed and he was so patient and supportive in walking me through each option. I am very thankful for him being so willing to help especially as I changed my mind multiple times. I also was researching a couple other storage options in the area and Richard was a big selling point for choosing here. I knew if I ever needed assistance or had any questions, he would be more than willing to help. The facility itself is very well maintained and clean. Overall a great experience! Thank you again to Richard for all your help today!
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves residents of Powder Springs.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located near Lost Mountain Rd & Mars Hill Rd.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
Are moving carts or dollies provided?
Nearly all Extra Space Storage facilities that offer indoor storage units with access through a hallway have push carts. If you need a push cart to transport your belongings, please let the facility manager know, and they will be happy to assist you.
What are the access hours for Extra Space Storage in Powder Springs, GA?
Extra Space Storage is accessible daily from 6:00 AM to 10:00 PM.
What types of storage units does Extra Space Storage offer?
They offer a large selection of storage units including drive-up access units, climate-controlled units, and non-climate controlled units to fit different storage needs.
Does Extra Space Storage provide packing and moving supplies for purchase?
Yes, Extra Space Storage offers a variety of moving and packing supplies online and at their local facility for purchase.
Are there climate-controlled storage units available at this location?
Yes, most facilities, including this one, offer climate-controlled storage units as an option for temperature sensitive items.
Is there an on-site manager available at Extra Space Storage?
Yes, the facility has a manager living on-site to assist with your storage needs and ensure exceptional customer service.
What are the accepted payment options at Extra Space Storage?
They accept American Express, Apple Pay, Cash, Check, Discover, Mastercard, and Visa for payments.
Is the Extra Space Storage in Powder Springs ADA compliant?
Yes, the facility is ADA compliant, providing accessibility to all customers.
What is the closest major intersection to Extra Space Storage?
Extra Space Storage is located near the intersection of Lost Mountain Rd and Mars Hill Rd in Powder Springs, GA.
What nearby real estate services can I contact if I am moving and need storage?
Nearby real estate agents such as Team Whitner, Kim Pritchard Realtor, Wagner Realty LLC - Homes by Shirley, and Better Homes and Gardens Real Estate Metro Brokers can assist you with real estate needs alongside storage.
How can nearby fitness centers complement my visit to Extra Space Storage?
For those active individuals or customers needing a break before or after a storage visit, nearby gyms like Burn Boot Camp and MaxT3 Fitness Center provide excellent fitness options in the area.
Are there any nearby medical services in case of emergencies near Extra Space Storage?
Yes, nearby medical services include Anytime Urgent Care and Wellness Clinic, West Cobb Internal Medicine, and Stress Free Dentistry which can provide professional health care needs close to the storage location.