Lowe's Home Improvement

4.2
2943 reviews

About

Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
As the trusted home improvement store near you, Lowe’s in Pooler, GA offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Lowe's Home Improvement
1565 Pooler Parkway, Pooler, GA
31322, United States

Hours

Reviews

4.2
2,815 reviews
5 stars
1,639
4 stars
653
3 stars
228
2 stars
84
1 star
211

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees received praise for their helpfulness, others were reported as rude or unresponsive.

Product Availability

Customers noted issues with product availability and stock levels, with some items being out of stock despite online listings.

Store Cleanliness

The store is generally described as clean and well-stocked, contributing positively to the shopping experience.

Delivery Issues

Several customers reported significant problems with delivery and installation services, leading to frustration and dissatisfaction.

Staff Assistance

While some customers appreciated the assistance from staff, many expressed difficulty in finding help when needed.
  • DP
    Dena Plummer
    1 day ago
    1.0
    Visited the store searching for the small buckets. Didn’t find any so I asked a young woman at the returns desk if they had any. She then looked up from her computer and with a rude smirk on her face replied to my question with “good morning “. She then said it again refuseing to answer my question until I responded back to her with “good morning “. THEN she rudely answered my question very shortly saying “ they all gone” and went back to what she was doing on her computer and ignored me. She was clearly annoyed at having to answer my question and felt it necessary to belittle me and insist I greet her back. Someone needs to teach this woman better customer service! So sorry I came into this Lowe’s and bothered them today.
  • TT
    Tommy T.
    2 days ago
    5.0
    Very clean and well staffed with the nicest people!
  • BS
    Brian Sable
    Dec 26, 2025
    5.0
    Maybe a little more expensive that homedepot, but good selection and good service
  • KT
    Kimra Tollefson
    Dec 19, 2025
    5.0
    Came in for a countertop that we couldn't get in store in our hometown Lowe's. Found the countertop we needed. Went to pay and was going to use a gift card from a refund for a prior purchase from a different Lowe's but it didn't work. Store manager made it right even though he didn't have to. We were very appreciative of him going above and beyond.
  • BW
    Bob Wiley
    Dec 17, 2025
    4.0
    I found what I needed and was in and out in less then 5 minutes. Well stocked and staffed for the holidays.

Frequently Asked Questions About Lowe's Home Improvement

How do I find a product online?

Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.

How do I check my order status?

Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.