Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Pooler, GA Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
2,799 reviews
5 stars
1,626
4 stars
652
3 stars
228
2 stars
83
1 star
210
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported difficulty in receiving assistance from staff, with some expressing frustration over the lack of available employees to help.
Product Quality
Several reviews highlighted issues with defective products and poor warranty service, particularly with appliances and plants.
Store Cleanliness
Customers generally praised the cleanliness and organization of the store, noting it was well-stocked.
Staff Attitude
While some employees received commendations for their helpfulness and friendliness, others were criticized for being dismissive or unprofessional.
Delivery Issues
Numerous complaints were made regarding delivery delays and miscommunication about orders, leading to customer dissatisfaction.
- GPGS piatti4 days ago5.0I always love coming to this store the stores Associates are fantastic, friendly very knowledgeable
- KDKaMera Drake5 days ago1.0Came in to exchange faucets that was purchased online. The policy that it had to be returned to the card and could not be exchanged and the difference be paid is crazy. We went to the department to look for the faucets we wanted tp exchange for the ones that were already purchased an associate was called for that department but no one ever came just so happen a very nice lady passing by stopped to assist us. She's the reason that i have two stars. The young lady Leah at customer service was rude and a little short tempered. Please apologize to her for us if we irritated her, we just wanted respectful customer service since we love shopping in establishments
- AGAnita Gomez6 days ago1.0I ordered a Pella sliding glass door with the blinds between glass panels. Paid for it Aug. 6,2025. Asked sales person five times if they ordered the correct door for me the response was yes. Door arrives in July and of course it’s incorrect. I’m glad I caught them before they installed it. They brought back the door to the store only to find out the correct door was never ordered and I had to pay more money.. All this time I’ve had to put a sheet over the door that’s there because we took down all the brackets for the drapes that was there. Door is finally in .. today is November 18, 2025. finally found out today that I cannot get an insulation until December 3. Lucky me I get to go through holidays with a messed up door. we ordered a new door because the one we have does not work properly. I am very upset with Lowe’s. I cannot believe it is taking this long to complete the project. I have spoke to several people, but unfortunately, when it comes to installation, nobody seems to have Control. I had to talk to the installer for him to set the date of December 3 and of course the house is a mess because you have to move everything away from the project area. I was told that I could not complain to corporate until the project is finished so trust me, I will be complaining and it’s not gonna stop with just a Google review. I found out recently that I am not the only person that this has happened to. Praying that everything gets resolved soon and I hope that someone will listen to all of the bad customer reviews that Lowe’s in Pooler Georgia is receiving.
- LMLotte MaasNov 11, 20255.0We just went by the store and had the best customer service ever! Tenea and her colleague (whose name we didn’t catch unfortunately) were so kind and patient. They did everything they could to help us find exactly what we needed, which was no easy thing! Thanks so much again!
- DRdarwin richardsNov 11, 20255.0Today was my second time thanks to the VA. Building is always clean and the receptionist are on point. Thank you Libbey for your kind words of encouragement and great work. Safe trip on vacation.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Pooler, GA?
You can find a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing, decking, grills, lumber, outdoor and gardening equipment, bathroom storage, and more at Lowe's.
What are the store hours for Lowe's Home Improvement in Pooler?
Lowe's in Pooler is open Monday through Saturday from 6:00 AM to 9:00 PM and Sunday from 8:00 AM to 8:00 PM. Holiday hours vary, with some days closed and others with reduced hours.
Does Lowe's offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services to cater to your convenience.
How can I check the status of my order at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. You will also receive email updates regarding your order status.
What payment options does Lowe's accept?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa as payment methods.
Does Lowe's provide installation services?
Yes, Lowe's offers a variety of installation services including appliances, flooring, lighting, HVAC, plumbing fixtures, and more to help with your home improvement projects.
Are there any nearby restaurants where I can eat before or after shopping at Lowe's?
Yes, nearby restaurants include Green Fire Pizza, a pizza and bar spot, and Wendy's fast food restaurant, both within close proximity to Lowe's for convenient dining options.
Is there a pharmacy near Lowe's in Pooler?
Yes, Pooler Pharmacy is located nearby and provides pharmacy and medical supply services if you need to pick up prescriptions or health products during your visit.
Can I find car wash services near Lowe's in Pooler?
Yes, there are two car wash options nearby: Take 5 Car Wash and Paradise Bay Express Car Wash of Pooler, both convenient for cleaning your vehicle before or after shopping.
Are there banking services close to Lowe's Home Improvement in Pooler?
Yes, Queensborough National Bank & Trust Company is located nearby, making it easy to handle your banking needs while shopping or running errands.