La-Z-Boy Pooler

4.5
873 reviews

About

Furniture StoreHome FurnitureChairsCustom Furniture
La-Z-Boy offers a full range of great-looking, comfortable furniture designed to help customers create the look and ultimately, home of their dreams. Its sofas, sectionals, chairs, recliners and more, come in a variety of styles and are customizable to match each customer’s unique look. The highest quality construction and craftsmanship, combined with professional design services help customers bring their vision to life so they can feel confident and live life comfortably.

Location

La-Z-Boy Pooler
150 Traders Way, Pooler, GA
31322, United States

Hours

Reviews

4.5
873 reviews
5 stars
690
4 stars
67
3 stars
31
2 stars
20
1 star
65

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly, knowledgeable, and helpful staff, highlighting their patience and lack of pressure during the buying process.

Product Quality

While some customers expressed satisfaction with the quality of furniture, others reported issues with durability and construction, indicating a decline in quality over time.

Delivery Experience

Customers generally reported positive experiences with delivery, noting courteous and professional delivery personnel, although there were some complaints about communication and issues with delivery logistics.

Sales Process

The sales process received mixed reviews; while many appreciated the no-pressure approach, some felt misled about pricing and faced challenges with order processing and refunds.

Store Environment

The store was frequently described as clean and well-organized, contributing to a pleasant shopping experience.
  • SL
    Stephen Linsday
    2 days ago
    5.0
    Peggy Yule was extremely knowledgeable and professional. She showed me exactly the right chair for me. Very impressed with her service Steve Linsday
  • IS
    ingrid settles
    Nov 16, 2025
    5.0
    Austin made my shopping experience easy and enjoyable. He was very personable and professional. He was amazing! Thanks Austin! I'm looking forward to delivery of my purchase.
  • TP
    Tom Plaskon
    Nov 10, 2025
    2.0
    The chair and the delivery guys were excellent. The sales person was great in the store. He told me he’d contact me in a couple of weeks to update me on delivery but never heard from him again. When delivery was set up, I requested morning delivery because I had an appointment in the afternoon. When they called the day before delivery, they gave me a three hour window of 1-4pm. When I said I wanted to reschedule, they said there would be a 10% charge to change it. That’s 10% of a $3,200 chair. That’s ridiculous. I’ve had a La-Z-Boy chair for the last 35 years but I will never do business with them again.
  • DB
    Dawn Beck
    Nov 8, 2025
    5.0
    I called because I live on Long Island and we wanted a new chair and a half for my husband. We would be passing through Georgia on our way to Florida and had did this once before. So Natasha texted me photos of the chairs they had in stock, we picked one and paid for it, and we will be picking it up on Black Friday on our way thru! Excellent customer service! Would recommend them to anyone!
  • LT
    Larry Taylor
    Nov 8, 2025
    5.0
    Excellent selection at the Pooler store. Salesman made it very easy for us to narrow our recliner selection to one that matched our needs within our budget. Easy efficient shopping and service.

Frequently Asked Questions About La-Z-Boy Pooler

What types of furniture does La-Z-Boy Pooler offer?

La-Z-Boy Pooler offers recliners, chairs, sofas, sectionals, loveseats, ottomans, tables, and sleepers, all customizable to match your unique style.

What are the store hours for La-Z-Boy Pooler?

La-Z-Boy Pooler is open Monday through Friday from 10:00 AM to 8:00 PM, Saturday from 10:00 AM to 7:00 PM, and Sunday from 1:00 PM to 6:00 PM.