Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Norcross, GA Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
3.9
2,238 reviews
5 stars
1,176
4 stars
448
3 stars
195
2 stars
80
1 star
339
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed experiences with staff; some employees are praised for their helpfulness while others are reported as rude or unresponsive.
Product Availability
Frequent issues with stock levels and pricing discrepancies, leading to customer frustration.
Store Environment
Generally clean and organized, but some customers reported dead plants and poor maintenance.
Delivery Issues
Numerous complaints about delivery service being unprofessional and unresponsive.
Checkout Experience
Some customers reported quick and efficient checkout, while others faced issues with missing items and slow service.
- JSJohn SmithNov 16, 20251.0online pickup is terrible. said order ready for pickup, but when you get there...still waited 45 mins for them to bring out the stuff. Get it right guys.
- WHWard HardyNov 8, 20255.0Large store...very easy to navigate...got in the paint department found what I needed super easy. Couldn't get any better. Way to go guys!
- DDDominiqueOct 25, 20252.0Well just expect the same from Lowe's......................No HELP EVER!!!!!!
- CKCynthia KingOct 25, 20255.0I love this Lowe’s they greet you at the door and will page a representative if needed I felt very special in a hardware store
- DLDavid LastingerOct 20, 20251.0I typically don’t like to leave reviews, but I’ve been shopping at this Lowe’s for the last 15 to 20 years and I’ve made multiple large purchases here. I came in this evening looking to purchase a stove top as well as a refrigerator so I asked for the manager that I usually deal with guy named Jonny very nice guy come to find out Jonny was not here and I approached the appliance desk. The sales guy Kenton looked like he was asleep behind the desk as I walked up, the other Lowe’s employee directed Kenton to help me Kenton slowly got up, looking not interested at all more frustrated that I was asking for any help or guidance. I simply asked. What kind of deals do you have I need to buy a stove top in the refrigerator he then looked at me, rolling his eyes And quickly said the prices are in the machine, sir in a uncomfortable tone of voice, I looked back and said oh I’m so sorry. I just needed help. I guess I won’t be buying these items here now that was my experience.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products can I find at Lowe's Home Improvement in Norcross, GA?
At Lowe's, you can find appliances, bathroom supplies, building materials, electrical supplies, flooring, garden tools, grills, hardware, lighting, lumber, paint, patio furniture, power tools, plumbing, storage solutions, tools, and much more.
What are the store hours for Lowe's Home Improvement in Norcross, GA?
Lowe's is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM. Holiday hours may vary; for example, the store is closed on Thanksgiving Day and Christmas Day.
Does Lowe's offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services to make shopping convenient for customers.
How can I check the status of my order placed at Lowe's?
You can check your order status online by entering the order number or logging into your MyLowe’s account, where you will also receive email updates if the status changes.
What payment options are accepted at Lowe's Home Improvement in Norcross?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa for payments.
Does Lowe's provide installation services for the products they sell?
Yes, Lowe's offers a variety of installation services including appliances, blinds, cabinets, countertops, decks, doors, garage doors, lighting, flooring, roofing, and more.
Are there any recycling services available at Lowe's in Norcross?
Yes, Lowe's offers recycling services for electronics, light bulbs, and batteries to support sustainable practices.
How can I visit Lowe's Home Improvement if I rely on public transit or nearby parking?
You can use nearby transit and parking facilities like Indian Trail Park and Ride or Indian Trail Park & Ride Lot to conveniently access Lowe's in Norcross, GA.
What nearby services are available for home and auto needs near Lowe's in Norcross?
Near Lowe's, you can find services such as Minute Key for locksmith needs, Blue Rhino Propane Exchange for propane supplies, and automotive dealerships like ES Motors and Flamingo Auto Sales for car-related needs.
Are there nearby dining options if I visit Lowe's in Norcross?
Yes, nearby dining options include Wendy's and Asian Hospitality, perfect for grabbing a meal before or after shopping at Lowe's.