Home Goods StoreHome FurnitureOutdoor Furniture StoreRug StorePicture Frame ShopBedding StoreAt Home
Discover At Home in Norcross, GA. Your destination for affordable home décor, furniture, and seasonal decorations. Explore stylish indoor and outdoor collections that make it easy to refresh every room and celebrate every season. From modern and farmhouse to classic and coastal, find unique pieces that bring your personal style to life. Shop home goods, furniture, lighting, wall art, and holiday décor — all in one place. Design your life, At Home.
While many customers praised individual employees for their helpfulness and friendliness, there were also numerous complaints about rude or unprofessional staff interactions.
Store Organization
Customers frequently noted that the store was often messy and disorganized, making it difficult to find items.
Product Selection
The store offers a wide variety of home decor items at reasonable prices, with many customers appreciating the selection and frequent sales.
Checkout Experience
Several reviews mentioned slow or inadequate service at checkout, with some customers expressing frustration over long wait times and unhelpful cashiers.
SS
S S
6 days ago
3.0
Hmmm, ok
FF
finalEfree
Feb 23, 2026
5.0
I'd like to highlight Alex at this location. She went above and beyond customer service! Firstly,because she's the only employee to answer the phone out of the three local stores that I called. She also went out on the floor to visibly confirm that the curtains I am searching for were in store. Her effort is greatly appreciated! Promote and pay her accordingly!🤩
CC
crystal
Feb 4, 2026
5.0
Always organized, associates help all the time and overall great store
MF
Meka Foster
Jan 27, 2026
5.0
Shauna gave me excellent customer service and walked me around the entire store as I was in the market for plants, a mattress, and clothing racks. She took her time helpong me look through selections and offered the rewards program. She was wonderful, and I want this review to be a part of her permanent employee record and for her to get a raise on her next evaluation. I mean it, I'm the customer and I say so! Thanks
The At Home Insider Perks program is a free-to-join program that offers a handful of benefits including a 10% off welcome offer and a Birthday Bonus gift on your birthday, Receiptless returns, First notice of hot new products and markdowns, Decorating tips and tricks and more!
What is the At Home return policy?
No receipt? No problem!* Returns of unused items in the original packaging will be fully refunded within 60 days (90 days if you’re an Insider Perks member) with proof of purchase through your Insider Perks account or credit card or receipt and a valid ID. If your purchase cannot be verified, you’ll be issued a store credit based on the current price of the item(s).
Christmas merchandise returned after December 25 will be refunded for the current price of the items, even with the original receipt.
We do not provide exchanges. You're welcome to return any unwanted product and purchase new items.
We are unable to accept returns on mattresses.
We are unable to accept returns of pillows and cushions without all of their tags.
We are unable to accept returns of items marked “All Sales Final”.
Products delivered by one of our local delivery partners, including PICKUP, Roadie, and Door Dash, must be returned in-store.
If an item you purchased is damaged or defective, please return it within 60 days to your nearest store for a refund.
While we're not able to offer exchanges, customers are welcome to return any unwanted merchandise and purchase new items.
*we allow up to 3 returns without a receipt.
Does At Home have delivery service?
At Home offers delivery through an independent, third-party service. Visit our website for more information. Please note, options and costs vary by store.
What are the At Home store hours?
Store hours vary by location. Use the Store Locator on our site to find your local store hours. All At Home locations are open every day of the year except Thanksgiving, Christmas, and Easter.
Does At Home offer online shopping?
You can shop on our website, via our app, or in one of our stores.
What forms of payment does At Home accept?
In stores, we can accept:
Visa, MasterCard, Discover, and American Express credit and debit cards
Cash
Apple Pay
Gift cards
At Home Insider Perks reward certificates
Coupons: one per order. Can be used on all items, including clearance and sale items.
Prepaid Visa, Mastercard, and American Express gift cards
Online and on our app:
Visa, MasterCard, Discover, and American Express credit and debit cards
At Home Insider Perks reward certificates
Prepaid Visa, Mastercard, and American Express gift cards (you must register your billing address before using the card online; call the number on the back of your card or go to the card's website to get started.
PayPal
Coupons: one per order. Can be used on all items, including clearance and sale items. Occasionally, we may issue coupons that can only be redeemed in stores. When this happens, the email will indicate this. Input the numerical portion of the barcode into the promo box area and the discount will be applied.
Where is the At Home corporate office located?
At Home's corporate office is located in Plano, Texas.
Does At Home carry gift cards?
You can purchase At Home Gift Cards online or in-store. Here's how it works:
Types of cards:
Physical Gift Cards are available for in-store purchase during checkout in any denomination between $1 - $500. Additional funds can be added to the card in any value up to $500.
E-Gift Cards can be purchased on our websit in any amount between $1 -$500. Additional funds can be added to the card in any value up to $500. Your recipient will receive the electronic Gift Card within 12-24 hours after the order is placed.
Is At Home hiring?
We're looking for talented people to join our growing team. Visit our website to find open positions.
Does At Home have a layaway program?
We don't offer layaway. You can shop in-store or online. Orders placed online can be picked up from your local store for no fee or shipped to your home.
Does At Home offer tax-exempt purchases?
In order to make a tax-exempt purchase, present your exemption documentation and valid government-issued ID to the cashier before completing your transaction.
We are currently unable to process tax-exempt purchases online.
Does At Home offer Free Shipping?
Due to the ever-increasing cost of shipping, we have no plans to offer free shipping. Did you know that you can order online and choose to pick up your order in the store for no additional charge? Visit our website for more details.
Does At Home have a loyalty program?
Yes! The At Home Insider Perks program is a free-to-join program that offers a handful of benefits including a 10% off welcome offer and a Birthday Bonus gift on your birthday, Receiptless returns, First notice of hot new products and markdowns, Decorating tips and tricks, and more!
What's the nearest At Home store to me?
You may locate the At Home store nearest you by using the Store Locator on our website.
What types of products can I find at At Home in Norcross, GA?
At Home offers affordable home décor, furniture, seasonal decorations, lighting, wall art, and holiday décor for various styles including modern, farmhouse, classic, and coastal.
What are the store hours for At Home in Norcross?
At Home in Norcross is open daily from 9:00 AM to 10:00 PM, except for certain holidays such as Thanksgiving, Christmas, and Easter when it is closed.
Does At Home offer delivery and in-store pickup services?
Yes, At Home provides delivery through an independent third-party service and also offers in-store pickup for customer convenience.
What payment methods are accepted at At Home Norcross?
At Home accepts Visa, MasterCard, Discover, American Express credit and debit cards, cash, Apple Pay, gift cards, At Home Insider Perks reward certificates, and prepaid cards.
How does the At Home Insider Perks program work?
The At Home Insider Perks is a free program providing benefits like a 10% off welcome offer, Birthday Bonus gift, receiptless returns, early access to new products and markdowns, and decorating tips.
What is At Home's return policy?
You can return unused items in original packaging within 60 days (90 days for Insider Perks members) with proof of purchase. Returns without purchase verification receive store credit. Certain items like mattresses and 'All Sales Final' products are non-returnable.
Where is At Home located in Norcross?
At Home is located at 1887 Willow Trail Pkwy NW, Norcross, GA 30093, USA.
Is there public transportation near At Home in Norcross?
Yes, Indian Trail Park and Ride and Indian Trail Park & Ride Lot are nearby public transit locations, making it easier for customers to access At Home without driving.
Are there any nearby churches close to At Home in Norcross?
Yes, Siloam Korean Church of Atlanta and 아틀란타 실로암한인교회 are nearby churches that customers may visit before or after shopping at At Home.
What other services and businesses are near At Home in Norcross that customers might find useful?
Nearby businesses include financial services like DNA Financial Services, insurance agencies such as Dan Barracliff - State Farm Agent, legal services like Suarino Law, and hotel accommodations at InTown Suites Extended Stay.
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