Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Newnan, GA Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
1,997 reviews
5 stars
1,153
4 stars
465
3 stars
149
2 stars
58
1 star
172
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on staff performance is mixed; while many customers praised helpful employees, others reported rude or unhelpful interactions.
Product Availability
Customers noted that the store is generally well-stocked with a wide selection of items, but some experienced issues with specific orders and product availability.
Store Cleanliness
Several reviews mentioned cleanliness issues, particularly in the garden area, which detracted from the shopping experience.
Checkout Experience
Customers expressed frustration with the self-checkout system and the lack of in-person cashiers, leading to longer wait times.
Installation Services
There were multiple complaints regarding installation services, including delays and poor communication about service availability.
- GLGavin Loyer1 day ago3.0Order something online. They said it be there the next day. Nothing. Was on my way there 2 days later and spoke to returns women and she gets 5 stars for looking it up and for helping me. Still no product. So i call on the phone 2 days later and speak to someone who was rude and she just hung up. Boy I would love to know who she was. So 2 days go by and now they have it. Usually everyone there is cordial. I find Home Depot much friendlier.
- MTMallory Thompson1 day ago5.0I really like Lowes in general, and I like this Newnan location. Staff is friendly and helpful andth managers are GREAT!!!
- JMjonathan mattNov 4, 20255.0I have gotten a lot of my tools from lowe's very knowledgeable people and helpful.Can I help
- JSJohn SnyderOct 24, 20255.0The staff here is great every time I stop in. I needed help in the paint dept with some odd paint mixing. James was super helpful .
- DCDenise ChamiOct 15, 20255.0My initial review would be 0 stars for Misty at "Customer Service" counter who is supposedly supposed to be the MOST helpful employee. Unfortunately she couldn't be bothered to help us with the dryer we were picking up while CHICHI was amazing and resolved our issue and brought dryer out all within less than 10min. Thank you ChiChi and Caleb for your help, genuine kindness and attentiveness to our needs. Emoyees like you are to be recognized and appreciated!
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products can I find at Lowe's Home Improvement in Newnan, GA?
You can find a wide range of products including appliances, bathroom supplies, building materials, paint, flooring, garden tools, grills, hardware, lighting, lumber, plumbing supplies, tools, and outdoor furniture.
What are the store hours for Lowe's Home Improvement in Newnan, GA?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and on Sunday from 8:00 AM to 8:00 PM. Holiday hours may vary with some closures, such as November 27 and December 25.
Does Lowe's Home Improvement offer delivery or in-store pickup services?
Yes, Lowe's offers both in-store pickup and delivery services for your convenience.
How can I check the status of my order placed at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account to receive updates via email.
What payment options are accepted at Lowe's Home Improvement in Newnan?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa for payment.
Are there installation services available at this Lowe's location?
Yes, Lowe's offers various installation services including appliances, flooring, cabinets, doors, lighting, HVAC, roofing, and more.
Where can I find nearby dining options after shopping at Lowe's Home Improvement?
Nearby dining options include Fire Mountain (American restaurant), Asian Chef (Asian restaurant), Pura Vida Café & Bistro (coffee shop and smoothie bar), Hacienda Bar & Grill, and La Hacienda Newnan (both Tex-Mex and Mexican restaurants).
Which nearby stores can I visit for additional shopping near Lowe's Home Improvement?
You can visit Newnan Crossing shopping center for retail options, Hobby Lobby for arts and crafts, Sally Beauty for hair supplies, and GNC for vitamins and supplements.
What nearby services can assist me with health and wellness needs near Lowe's?
Nearby you can find XpressCare Clinic of Georgia for medical needs, and GNC Live Well for vitamins, supplements, and holistic health products.
How can customers benefit from Lowe's proximity to transit and other conveniences in Newnan?
With nearby places like minuteKEY locksmith services and Bank of America ATM, customers can conveniently manage locksmith needs and banking. Also, lodging options like WoodSpring Suites Atlanta Newnan and Everhome Suites provide convenience for travelers.