Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Milledgeville, GA Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Lowe's Home Improvement
1731 North Columbia Street, Milledgeville, GA
31061, United States
Hours
Reviews
4.0
1,525 reviews
5 stars
820
4 stars
332
3 stars
136
2 stars
69
1 star
168
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some employees are praised for being helpful, while others are reported as rude or unhelpful.
Store Organization
Customers noted that the store is often disorganized, with messy aisles and difficulty finding items.
Checkout Experience
Many customers expressed frustration with the self-checkout system and lack of available cashiers.
Product Availability
Issues with stock levels and order fulfillment were highlighted, with some customers experiencing canceled orders or items being out of stock.
Employee Attitude
Several reviews mentioned a perception of employees treating customers with suspicion, particularly in regards to security measures.
- MMmichael morrelli2 days ago4.0This is a "Big Box" chain carrying home improvement goods. Staff is friendly and helpful.
- PMPhillip Moss5 days ago5.0Lowes is always a great shopping experience
- KMKatelyn MauldinOct 30, 20251.0Probably the worst managed Lowe’s I have been too. Hardware area was a mess. Every bin I looked in was full of empty bags like? Employees and management just stand and stare until you ask for help, then they act bothered you asked them.
- LJLarry “Scrap Iron” JonesOct 28, 20253.0Long time Lowe's customer, and long winded, subject Husqvarna backpack 150bt purchased 9/22/25 today 10/28/25, went to Lowe's with blower, reason after several use blower would slow down and not get full throttle, blower actually burned the coil boot, now useless less than 90 days. On 10/23/25 email from Lowe's protection time is running out for Lowe's protection on your recent purchase, me in panic mode now several weeks of not blowing my yard, I did what I would never do? Purchased the plan $64.00 for three years, perfect now I can get it repaired or replace? People let me explain 👈🏿 new purchases comes with manufacter warranty, some one year others two years depending on the purchase? Well...after replacing the coil on blower enter Lowe's customer service wondering how it's going to go base on previous returns? Found out that three years Lowe's protection plan was not effective, until the two years manufacturing warranty is up, I finally got in touch and getting a refund, no help due to customer service, since February 2025 I have spent $1042, on three blowers two from Lowe's the craftsman $259, then the Husqvarna $399, then a $384 Husqvarna 180 from local dealer in milledgeville, the craftsman I gave away I could blow harder than that thing, also last year new craftsman 42 riding mower sept 2024, weak battery, deck mis-align right today, people especially men who understand the mechanics of outdoor equipment, please Google search the equipment, which is a after fact for me, I'm the guy if I get a good year of trouble free use on anything I buy new, I'm a happy camper, buy outdoor equipment from local dealers, less hassle, and you can easily return it to them, Lowe's is the middle man on lawn and garden, and will dance around like fred Astaire, on return items. Lowe's not saying it's your fault but when customers service fails the customer 👈🏿 always saying call corporate, you lose that vote of confidence, our time traveling in my case 25 miles each way, I will now purchase lawn and garden from local manufacturer.
- BDBrian DavisOct 24, 20254.0It pretty much like every other lowes. My only issue is the took the halloween decorations down wat to early. Christmas is not the only holiday that matters.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Milledgeville, GA?
You can find a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing, decking, grills, lumber, outdoor & gardening equipment, bathroom storage, and more.
What brands does Lowe's Home Improvement carry?
Lowe's carries trusted brands such as GE, Whirlpool, LG, Samsung, Frigidaire, Craftsman, Dewalt, Toro, Bosch, Kohler, Kobalt, Maytag, and many others.
What are the store hours for Lowe's Home Improvement in Milledgeville?
The store is open Monday to Saturday from 6:00 AM to 9:00 PM and Sunday from 8:00 AM to 8:00 PM, with special holiday hours on certain dates.
Does Lowe's Home Improvement offer delivery or in-store pickup?
Yes, Lowe's offers both in-store pickup and delivery services.
How can I check the status of my Lowe's order?
You can check your order status online by entering your order number or by logging into your MyLowe's account. Email updates are sent if your order status changes.
Can I return or exchange items purchased at Lowe's and what is the policy?
Most items can be returned within 90 days. Online purchases can be returned through your Order History, and in-store returns require proof of purchase at the customer service desk.
How do I find specific products on Lowe's website?
Search using a keyword, Lowe's item number, brand, or manufacturer’s model number, or browse by department to explore their large selection of items.
What nearby places can I visit around Lowe's in Milledgeville for convenience or refreshment?
Nearby, you can visit 7 Brew Coffee for a coffee break, Chick-fil-A for fast food, or Krispy Kreme Doughnuts for a sweet treat. These spots offer convenient options before or after shopping at Lowe's.
Are there any nearby services that complement shopping at Lowe's, such as key and locksmith services?
Yes, Minute Key and minuteKEY are nearby key and locksmith services which can be helpful if you need locksmith assistance while shopping.
Is there a nearby propane exchange service near Lowe's in Milledgeville?
Yes, Blue Rhino Propane Exchange is located nearby, providing convenient propane exchange services for your grilling or heating needs.