Business Details
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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
As the trusted home improvement store near you, Lowe’s in Mcdonough, GA offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
3.9
2,362 reviews
5 stars
1,189
4 stars
517
3 stars
212
2 stars
138
1 star
306
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service, including long wait times for assistance and unhelpful staff.
Product Availability
Customers noted that the store is well-stocked and organized, but some experienced issues with product delivery and availability.
Employee Helpfulness
While some employees provided excellent service, others were described as rude or unprofessional, leading to mixed experiences.
Store Cleanliness
The store was generally praised for being clean and well-kept, contributing positively to the shopping experience.
Delivery Issues
Numerous complaints were made regarding delivery problems, including missed appointments and damaged products.
- GWGage WilliamsDec 26, 20252.0I have been shopping at this Lowe’s for years. I’ve never needed assistance until now. When I walked in, two employees were talking and I had to wait for them to finish the conversation. I asked how lumber cutting worked and they just pointed in a general direction. When I asked what they meant, the just gestured again. The lady at the pro desk was very nice and directed me. The man cutting lumber was also very nice, but he did not understand the cuts I needed even when I showed him diagrams and dimensions. They were just regular straight cuts. I’m disappointed and don’t know if I will be returning.
- TWTIFFANY WELCHDec 15, 20255.0I was lost looking for a sink and faucet and Kira seen my frustration and help me and ask detail questions to make sure I bought the correct sink so I didn't have to come back. Thanks for helping me and going out your way to listen and care ☺️
- NENittaya EverheartDec 11, 20255.0On yesterday night, l received the most amazing service by Joel helping me pick out the perfect tree for Christmas him and Dazjan blessed us tremendously for the holidays. God always provides when you need him the most these 2 gentlemen greeted us and gave us the best Lowe's experience that anyone could ever have received and the looks on my children's faces when we placed it in the tree stand and it was placed had my in tears l truly thank these young men they need a raise for the great quality care they give day in and day out they are truly amazing and made our night. If you need a tree stop by Lowe's this Holiday Season and tell them Nittaya Everheart with The Everheart Family with the trio "My Three Daughters" sent you.
- MJMichael JonesNov 27, 20251.0Deleted and reposted this. I got a seemingly nice reply here. directing me to call a number. Another Customer No Service. No clue why I called, what I called about, or what to do about it. Totally useless. Honestly, Lowe's has gone from bad to worse. I have two antique mirrors that were broken. Called this store twice to ask if they provided this service. On hold forever, transferred to two different departments and when I explained my need, they both actually hung up on me without a word. Called Corporate NO service. They actually called the store and told me this store does not cut mirrors. Corporate suggested I call other stores. Called Stockbridge and was told their glass cutter was down. They suggested I call Fayetteville. I did and was told that yes,they cut mirrors if I buy the mirror there. Aiske 50. No problem. Today, my wife and I drove to Fayetteville, normally 30 minutes. Due to road work, 45 today. Went to store, directly to Aisle 50 where a very rude jerk told us they do not cut mirrors. I explained my calls the day before and it is glass. No interest, just dismissed me. Headed to front. Nice lady asked if we found everything. Explained we did not and she offered to call manager. Waited several minutes and she pointed to a lady by the mirrors. She was with a customer. Saw us. Finished with customer and walked off with nary a word. Wonderful service, NOT. We had planned on looking at a combination gas/charcoal grill my wife wants. Guess what? Home Depot here we come. And if Corporate NO Service wants mme to contact them, provide a better way than Corporate NO Service number where you get list in the abyss.
- FFFabcNov 26, 20251.0This store is just BAD!!!!!!! I recently bought 4 rental properties and just have always liked Lowe’s especially back home in Michigan my mom loves them with her business. . But Lowe’s in McDonough has really changed my outlook I went here 2 weeks ago to purchase a bunch of things I needed some GFCI outlets it took me over ten minutes to find some one to ask where they where when I did I found Shawn and it took him every bit of 15 min to get the Lowe’s hand held device out and look the item up 25 minuets in total to get a STORE employee to find something where they work is CRAZY Still decided to give them a chance just with pick up trying to avoid bad experience Places a order Wednesday selected pick up checked the hours before as I was going to be picking the order up after work store hours 6am-10pm get on my app to select headed to store at 853 I pull up to the store after being allowed to check in at 901 my app tells me go in stop I go in well try to go in but store is closed all the sudden Lowe’s has changed its hours from 10pm-9pm but never changed the app or Google I am meet by the manger Maney who says hey we close at 9 u will have to come back Friday morning to get the order since lucky me Thursday is thanksgiving still have plain clothes people in the store could not be a good manger and scan my phone and hand me my 3 items in bag on the other side of the door I think with these properties my money would just be spent better at Home Depot or locally owned mom and pop shops who care go above and beyond not change hours unexpectedly who know where there items are stocked
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Mcdonough, GA?
Lowe's offers a wide range of products including appliances, paint, tools, flooring, plumbing supplies, decking, grills, lumber, outdoor and gardening equipment, bathroom storage, and more for home improvement and DIY projects.
What are the store hours for Lowe's Home Improvement in Mcdonough?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM and Sunday from 8:00 AM to 8:00 PM, with special holiday hours available.
Does Lowe's offer in-store pickup and delivery services?
Yes, Lowe's provides both in-store pickup and delivery services for customer convenience.
How can I check the status of my Lowe's order?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates are sent if your order status changes.
What payment options are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa.
What installation services does Lowe's provide?
Lowe's offers installation services for appliances, backsplashes, blinds, cabinets, carpets, countertops, decks, dishwashers, doors, garage doors, generators, gutters, hardwood floors, HVAC, lighting, playsets, water heaters, showers, siding, sinks, smart home devices, tile flooring, toilets, vanities, vinyl flooring, washers & dryers, water filters, windows, roofing, fences, and flooring.
Are there any nearby places to visit before or after shopping at Lowe's in Mcdonough?
Yes, nearby places include Escapology Escape Rooms for fun activities, Regal Nails and Boss Nails & Spa McDonough for beauty treatments, and several dining options like Obs Bar B Q and Fried Tomato Buffet.
If I need propane, where can I go near Lowe's in Mcdonough?
Blue Rhino Propane Exchange is a nearby propane supplier located close to Lowe's for your convenience.
Are there nearby services to help with key or locksmith needs near Lowe's?
Yes, minuteKEY and Minute Key, both key and locksmith service providers, are located near Lowe's in McDonough.
What are some nearby dining options close to Lowe's Home Improvement in Mcdonough?
Nearby dining options include Supreme Fish for seafood, Carniceria La Morena for Mexican cuisine, Zaxby's for chicken and fast food, and China Express and China Wok Buffet for Chinese food.