Business Details
About
Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 180 Cason Way in McDonough, GA today! Our large selection of storage units, climate controlled units, manager living on site, exceptional security, ADA compliant, deliveries accepted, multiple entrance/exit gates, parking spaces, elevator access, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.9
471 reviews
5 stars
453
4 stars6
3 stars3
2 stars3
1 star6
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff, particularly Teyuni and AJ, received numerous praises for their exceptional customer service, being described as helpful, friendly, and professional.
Facility Cleanliness
Customers consistently noted that the storage facility is clean, well-maintained, and secure, contributing to a positive overall experience.
Accessibility Issues
Several reviews highlighted issues with accessibility, particularly on weekends when staff were unavailable, leading to frustration for customers trying to move in or out.
Mixed Experiences
While many customers had positive experiences, some reported significant issues with service availability and communication, particularly during busy times.
Overall Satisfaction
Despite some accessibility issues, many customers expressed high satisfaction with their overall experience, recommending the facility for its service and cleanliness.
- KBKai BaileyOct 21, 20255.0Great customer service got me everything I needed in a short amount of time.
- MCMichelle CraneOct 14, 20254.0I AM PLEASED WITH THE SIZE OF THE UNITS AND THE AREA IN WHICH IT IS. THE PLACE SEEMS CLEAN EXCEPT FOR THE ONE LOCKER THAT WAS OPEN WITH TRASH IN IT. HOWEVER, SATURDAY WHEN WE TRIED TO MOVE IN, THERE WAS NO ONE AROUND TO HELP, EVEN THOUGH WE CALLED AND TEXT THE NUMBER ON THE DOOR. WE HAD TO GO TO THE GAS STATION TO GET INTERNET SERVICE AND TRY TO LOG IN TO THE WEBSITE. THEN GO BACK DOWN AND TRY THE NUMBERS WE WERE GIVEN. THEN WE HAD TO FIGURE OUT THE UNIT WITH NO GUIDENCE.
- ASAMANDA SCOTTOct 11, 20251.0The worst experience everrrr!! inconsiderate, unprofessional.. I came on a Saturday to move out around 1 expecting to be service nobody was here in the office!! I mean for hours it’s now 3 o’clock still nobody is here at the office .. y’all need to start leaving truthful reviews .. Update: we contacted a 1800 number they called the sister property and said the Customer service rep on duty went to the bank !! The damn bank smh 😒 on the clock while people wait outside for hours … going on 4 now Never again !!
- MJMs JacksonOct 8, 20255.0The customer service was extremely wonderful. This my first time customer first time having storage unit and ithe whole transaction went smooth the general manager there even the staff was great thank you once again.
- SPSha-Li PerkinsOct 4, 20255.0BIG shout out to AJ! 🙌 AJ shows nothing but excellence. The attention to detail, professionalism, and genuine care is unmatched. AJ always made sure I left beyond satisfied. If you haven’t experienced AJ’s work yet, you’re missing out—AJ is truly AMAZING! 💯🔥
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves the McDonough area, including Flippen, Whitehouse, Blacksville, and more.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located near the intersection of Cason Way and Fayetteville Rd.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you offer business storage?
Absolutely! Extra Space Storage is committed to offering business-friendly storage solutions. You can store parts, materials, equipment, vehicles, inventory, and more. Certain locations offer additional business features like delivery acceptance and even some office space available for rent!
Are moving carts or dollies provided?
Nearly all Extra Space Storage facilities that offer indoor storage units with access through a hallway have push carts. If you need a push cart to transport your belongings, please let the facility manager know, and they will be happy to assist you.
What are the gate and office hours for Extra Space Storage in McDonough?
The gate hours are from 6:00 AM to 10:00 PM every day, and the office hours are Monday to Friday 9:30 AM to 6:00 PM, Saturday 9:00 AM to 5:30 PM, and closed on Sundays.
Where is Extra Space Storage located in McDonough, GA?
Extra Space Storage is located at 180 Cason Way, near the intersection of Cason Way and Fayetteville Rd in McDonough, GA 30253.
Does Extra Space Storage offer climate-controlled storage units?
Yes, many Extra Space Storage locations offer climate-controlled units for temperature-sensitive items alongside standard units without climate control.
Can I buy moving and packing supplies at Extra Space Storage?
Yes, Extra Space Storage offers a variety of packing and moving supplies available for purchase online and at local facilities.
What payment options does Extra Space Storage accept?
They accept American Express, Apple Pay, Cash, Check, Discover, MasterCard, and Visa.
How can I reserve a storage unit at Extra Space Storage?
You can reserve a storage unit online through their website reservation page.
What nearby places can I visit before or after storing my belongings at Extra Space Storage?
Nearby you can visit Starbucks and Dunkin' for coffee, or enjoy meals at Mexican restaurants like El Granero Mexican Restaurant and De La Villa Mexican Restaurant.
Are there convenient automotive services near Extra Space Storage?
Yes, services like Carfinders of South Atlanta (car dealer) and Tim Peek Automotive LLC (automotive repair) are nearby if you need vehicle-related assistance.
Is there a convenient gas station near Extra Space Storage?
RaceTrac gas station is close by, making it easy to refuel your vehicle when accessing Extra Space Storage.
Does Extra Space Storage cater to business storage needs?
Yes, Extra Space Storage provides business-friendly storage solutions including parts, materials, equipment, vehicles, and inventory storage, sometimes with additional business features like delivery acceptance.