TLC Pool & Spa

Reviews

• CW

  Cindi Williams

  Aug 27, 2025
  5.0
  I called TLC for advice on my hot tub and its electrical issues. Candice answered the phone and was so easy to speak to. They didn’t have an electrician on staff but went the extra mile to make a group text with me and a certified electrician. Candice made the entire interaction so pleasant. She went above and beyond in the customer service and I can say enough about her ability to assist. Way to go TLC Pool and Spa you have the best person answering your phones!!!
• BC

  Britt Carter

  Nov 27, 2023
  5.0
  TLC Pools does a great job and is very dependable! Eric Swain is extremely thorough each week with our pool maintenance and upkeep. I highly recommend Eric. Also, Todd and the team are easy to communicate with and everyone is very responsive.
• CC

  Clay Carroll

  Jun 23, 2023
  1.0
  Look elsewhere for your pool services. Pam is comically rude and not helpful. I was told months ago I was on a “waitlist” for my hot tub to be serviced then when going to the store I was told there isn’t a waitlist, basically just lied to. I have been extremely patient with these people and have tried my hardest to be understanding, but after I called most recently to ask if somebody was going to be able to finally come to my house to help get our hot tub in order (after being told months ago somebody would come out) I was met with a big “Nope” with no other real explanation. I am done with this company. Sick and tired of being strung along.
• RB

  ryan baker

  May 26, 2023
  1.0
  Very bad experience. Was not friendly or helpful.
• DC

  Dennis Casey

  Apr 9, 2015
  5.0
  There are not enough stars to rate TLC Pool. I have been a customer for 15+ years. If I call them, they answer the phone and are there to help me. If I need my water tested, they test it, as a courtesy, and they give me the best breakdown, of the pool's needs, in greater detail than any other pool company in the area. As a result of their Loyal Customer Service - I am a Loyal Customer. They don't oversell and they don't undersell. As a customer, I don't take advantage of their kindness. TLC has helped me out of numerous pool issues. They are in business to serve the community. In this economy, we need local businesses to thrive in order for the public the achieve a certain amount of wellness. I am glad and thankful that TLC is 'Right Around the Corner'. A special thanks to Bill, Mary and Staff. Dennis

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