Marietta Power & Water

1.7
322 reviews
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Business Details

675 N Marietta Pkwy NE, Marietta, GA
30060, United States
(770) 794-5150
https://www.mariettaga.gov/1503/Power-Water
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About

Utility Company
The official site of Marietta Power and Water

Location

Marietta Power & Water
675 N Marietta Pkwy NE, Marietta, GA
30060, United States

Hours

Reviews

1.7
322 reviews
5 stars
47
4 stars
6
3 stars
6
2 stars
10
1 star
253

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported long wait times and unhelpful representatives, with some describing the service as rude and unprofessional.

Billing Issues

Frequent complaints about unexpected charges, high bills, and poor communication regarding account status were noted.

Power Outages

Numerous reviews mentioned frequent and unexplained power outages, with customers expressing frustration over the lack of timely updates and resolutions.

Mixed Experiences

While some customers reported positive interactions with specific representatives, the overall sentiment leaned heavily towards dissatisfaction with the company's service.
  • KM
    KMHS Marching Mountains
    Jan 5, 2026
    1.0
    They claimed I used 16,000 gallons of water in a month. I asked them to send someone over to check because I never found any leaks and they said there were no issues. I live alone. I'd have to flush the toilet over 300 times a day to use that much water or take 3+ hour showers daily. They straight up lie.
  • LM
    Larry M
    Jan 4, 2026
    4.0
    The representatives are always very helpful and understanding.
  • CM
    Christi Mccrary
    Dec 2, 2025
    1.0
    So unprofessional
  • MF
    Macho Fitness
    Nov 13, 2025
    1.0
    You guys have an absolutely horrible & heartless employee!!! My wife of 2 kids went to pay her power bill before they closed at 6pm. Their customer service, a few minutes prior, stated over the phone that her services would be restored as long as she showed up before closing time. This nasty, disgusting person working the drive through rushed my wife stating she has to go pick up her kids & even though my wife paid she refused to reconnect our service. This is our livelihood a non-negotiable!!! She will face serious consequences you don’t play with a family’s livelihood. The 10 minutes that it would have taken to restore our service after paying the amount owed through the drive-thru is all we needed. She didn’t care & refused to service my wife during business hours, due to her own personal issues. Not our problem, you get paid to handle customer issues DO YOUR JOB‼️🗣️
  • JB
    Jireh Bethely
    Nov 3, 2025
    1.0
    I’m a new customer. I set up autopay. First payment declined for potential fraud and they turn off my electricity 7 days later before I even realized it declined. Expect to wait minimum of an hour on the phone.
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Frequently Asked Questions About Marietta Power & Water

What are the operating hours of Marietta Power & Water?

Marietta Power & Water is open Monday through Friday from 8:00 AM to 5:00 PM and closed on weekends.

Where is Marietta Power & Water located?

Marietta Power & Water is located at 675 N Marietta Pkwy NE, Marietta, GA 30060, USA.