Business Details
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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
As the trusted home improvement store near you, Lowe’s in Marietta, GA offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.0
1,505 reviews
5 stars
826
4 stars
345
3 stars
100
2 stars
50
1 star
184
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed feedback on customer service; while some employees received praise for their helpfulness, others were reported as rude or unresponsive.
Installation Issues
Numerous complaints about poor installation services for appliances, leading to customer dissatisfaction.
Product Availability
Customers expressed frustration over stock issues and the inability to find specific items, leading to a preference for competitors.
Store Management
Concerns about management's responsiveness and professionalism, with reports of unhelpful or dismissive behavior.
Sales Tactics
Customers disliked aggressive sales tactics, feeling they detracted from the shopping experience.
- AHAdel HuntDec 31, 20252.0Lumber saw is Out of Order
- KGKevin GreerDec 29, 20251.0Who made the decision to have AI answer all calls. It takes 10 minutes just to get AI to try and find you a real person.
- MDMo DuarteDec 22, 20251.022 -12 - 2025 Un Berry, the sapoin away 1 :18 hr to. Gee my dryer? And the problems there no gather, many customers, they need more employee. They got only few as a handful manager denying more people. I need to get the act together or they will lose a lot of customers.Lowe's get in the game😡😡😡😠😠🤬
- TPTF potato1Dec 6, 20253.0Good kind staff, only issues are their scratch and dent tool boxes and clearance tools being jokes of prices, they had a tool box that was bent enough it only had 3 wheels touching the ground..... they knocked only $70 off of a $700 box while the one next to it that had nothing more than scuffs had $20 off of $700 while they were selling not scratch and dent ones for $650 in the front...
- LRLabon RamseyNov 28, 20253.0Dear Lowe’s Customer Care, I am writing to express my frustration and disappointment with the recent appliance installations completed at my home. While we are very happy with the GE washer and dryer we purchased, the installation workmanship has been unacceptable—especially considering this is the second issue we’ve experienced in just a few weeks. A few weeks prior, we purchased a refrigerator, and the installation crew left water and boxes in the kitchen, which was unprofessional and careless. I was not present during that installation, and I’m concerned the crew may have taken advantage of that situation. Most recently, the washer and dryer installation was done poorly. The units were not balanced, causing them to shake the entire house during operation. My wife was present for this installation, and it was clear that no attempt was made to level or balance the appliances. In fact, all four legs on the washer and dryer were raised all the way up and locked down. Because of this, I now have to locate the proper tools to adjust and correct the installation myself—something that should not be required after paying for professional service. When I contacted Lowe’s for assistance, I was told I would be directed to the manufacturer. This is not a manufacturer issue; this is an installation issue performed by Lowe’s subcontracted crew. I am a very unhappy customer at this point. I expect Lowe’s to take responsibility for the installation service I paid for and provide an appropriate resolution—whether that is sending a qualified installer to correct the issues or offering a service refund. I acknowledge it is outside of your window but unfortunately my wife didn’t complain about the issue so I was unaware. Update: Louis from Lowe’s reached out promptly and arranged for a professional installation crew that addressed all of our concerns. This experience would have been much smoother if the initial customer service representative would have shown the same willingness to be as helpful as Louis was.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Marietta, GA?
You can find a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing essentials, decking, grills, lumber, outdoor and gardening equipment, bathroom supplies, and more.
What are the store hours for Lowe's Home Improvement in Marietta?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM and Sunday from 8:00 AM to 8:00 PM. Holiday hours may vary.
Does Lowe's Home Improvement in Marietta offer delivery and in-store pickup?
Yes, Lowe's offers both in-store pickup and delivery services to meet your convenience needs.
How can I check the status of my order placed at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe’s account. Email updates are also sent when your order status changes.
What is the return policy for items purchased at Lowe's Home Improvement?
Most items can be returned within 90 days. Online purchases can be returned by starting a return online, and in-store returns require proof of purchase at the customer service desk.
Which payment options are accepted at Lowe's Home Improvement?
Lowe’s accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa as payment methods.
Are there any nearby restaurants where I can eat before or after shopping at Lowe's in Marietta?
Yes, La Parrilla Mexican Restaurant and LongHorn Steakhouse are nearby great options for dining before or after your visit to Lowe’s.
Is there a nearby shipping service close to Lowe's for convenient package handling?
Yes, there is a UPS Authorized Shipping Outlet and SOHO Office nearby that offer courier and shipping services.
Are there nearby services that could complement my visit to Lowe's Home Improvement?
Yes, minuteKEY (key and locksmith service) and Blue Rhino Propane Exchange are close by and can assist with related home improvement needs.
Does Lowe's Home Improvement provide installation services for products purchased?
Yes, Lowe’s offers a variety of installation services including appliances, flooring, blinds, cabinets, doors, and more to help complete your home projects.