Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Marietta, GA Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
1,496 reviews
5 stars
821
4 stars
345
3 stars
99
2 stars
49
1 star
182
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and friendliness of staff, with specific mentions of employees going above and beyond to assist.
Sales Tactics
Several reviews expressed frustration with aggressive sales tactics, particularly regarding upselling and pushing additional services.
Delivery Issues
Numerous complaints were made about delivery delays and poor communication regarding order statuses, leading to customer dissatisfaction.
Store Management
Feedback indicated issues with store management, including unprofessional behavior and lack of accountability in resolving customer complaints.
Product Availability
Customers noted inconsistencies in product availability, with some items being out of stock or not carried at certain locations.
- MWMichael Wills5 days ago5.0Lowes delivers what you'd expect. No complaints
- DDDD DunnNov 11, 20251.0Was at the Dallas Hwy location on 11/10/25 - the only Lowes employee I could find was the woman at the front door - not sure what her job is, as she was absolutely useless. I needed assistance finding a piece of hardware and after not finding any employee I asked her - as she was chomping on her snack - she told me what aisle to find it. I told her I located the aisle but needed more help. She was annoyed and said she would call someone. Meanwhile a gentleman walked up and said he needed help in paint dept. She told him to ring the doorbell He said he did - 3 times already. I went back and waited and no employee showed up. I walked back up front and she is still eating - asked her where everyone was. She just said "I don't know". I said I think you are the only one here. And she told me everyone was in meetings (at 3:00p in the afternoon all employees lock in for a meeting????) I asked her did she realize customers were walking out and she just said "I dont know". Wow - just wow. When I went down the road to Home Depot, I saw two people that was in Lowes at the same time I was. they all left and went to Home Depot. Wake up Lowes -- you will be locking your doors if you don't get competent employees that show up to work!! Where was the manager that day!!?? I, for one, will pass Lowes and go to Home Depot here on out. What a waste of my time.
- AAAmandaOct 28, 20251.0This has always been my favorite store over Home Depot any day. Now not so much. I got stopped recently three times in one visit by regular floor associates trying to sell me gutter guards. Who is making these people act like annoying sales people? Yall need to stop. I decided to come back yesterday and it happened AGAIN. I don't go to Lowes to be stalked by people to buy gutters. This is not the vibe yall want for your customers - trust me. It's a horrible look. And the worst part is how you all have trained them to jump into a conversation. You feel it's a genuine how are you and compliment or something then BOOM they steer the convo straight to a sales gimmick. My advice is to stop this tactic because it is horrible. You're starting to feel like a used car lot and you're a hardware store!
- TLTumi LewisOct 26, 20255.0Wonderful customer service!!!
- MSmike spencerOct 11, 20255.0My name is Kein Winters, I want to leave a 5 Star for Carl the SM and Lance associate for processing a Wen 2800i generator which was not producing the listed runtime. Since it was after the 48 hr return period. Carl process the return and I then purchased a Diehard 2400w generator. I was so relieved I would not be out $400 for a generator. Again A BIG THANKS to Carl and Lance.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Marietta, GA?
You can find a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing essentials, decking, grills, lumber, outdoor and gardening equipment, bathroom supplies, and more.
What are the store hours for Lowe's Home Improvement in Marietta?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM and Sunday from 8:00 AM to 8:00 PM. Holiday hours may vary.
Does Lowe's Home Improvement in Marietta offer delivery and in-store pickup?
Yes, Lowe's offers both in-store pickup and delivery services to meet your convenience needs.
How can I check the status of my order placed at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe’s account. Email updates are also sent when your order status changes.
What is the return policy for items purchased at Lowe's Home Improvement?
Most items can be returned within 90 days. Online purchases can be returned by starting a return online, and in-store returns require proof of purchase at the customer service desk.
Which payment options are accepted at Lowe's Home Improvement?
Lowe’s accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa as payment methods.
Are there any nearby restaurants where I can eat before or after shopping at Lowe's in Marietta?
Yes, La Parrilla Mexican Restaurant and LongHorn Steakhouse are nearby great options for dining before or after your visit to Lowe’s.
Is there a nearby shipping service close to Lowe's for convenient package handling?
Yes, there is a UPS Authorized Shipping Outlet and SOHO Office nearby that offer courier and shipping services.
Are there nearby services that could complement my visit to Lowe's Home Improvement?
Yes, minuteKEY (key and locksmith service) and Blue Rhino Propane Exchange are close by and can assist with related home improvement needs.
Does Lowe's Home Improvement provide installation services for products purchased?
Yes, Lowe’s offers a variety of installation services including appliances, flooring, blinds, cabinets, doors, and more to help complete your home projects.