Brand Certified
Extra Space Storage
4.9(904 reviews)
Certified by Extra Space Storage • Mar 01, 2026
Business Details
340 Franklin Gateway SE, Marietta, GA
30067, United States
Certified by Extra Space Storage • Mar 01, 2026
(770) 795-9685
Certified by Extra Space Storage • Mar 01, 2026
https://www.extraspace.com/storage/facilities/us/georgia/marietta/7565/?cid=org::ld::yext&utm_source=yext&utm_medium=referral&utm_campaign=org::ld::yext
Certified by Extra Space Storage • Mar 01, 2026
About
Certified by Extra Space Storage • Mar 01, 2026
Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 340 Franklin Gateway SE in Marietta, GA today! Our large selection of storage units, climate controlled units, exceptional security, ADA compliant, deliveries accepted, parking spaces, elevator access, wide drive isles, loading dock, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
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Location
Certified by Extra Space Storage • Mar 01, 2026
Hours
Certified by Extra Space Storage • Mar 01, 2026
Reviews
4.9
904 reviews
5 stars
846
4 stars
32
3 stars6
2 stars6
1 star
14
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted exceptional customer service from staff members like Paris, Duff, and Sheneka, who were described as friendly, helpful, and attentive.
Cleanliness
Customers consistently praised the facility for being clean and well-maintained, contributing to a positive storage experience.
Communication
Many customers appreciated the proactive communication from staff regarding account issues, payment reminders, and security of units.
Overall Experience
Overall, customers expressed high satisfaction with their experiences, recommending the facility for its ease of use and supportive staff.
- NHNajauh HowardFeb 16, 20265.0Duff was so great checking main for my unit. He was very friendly and made sure I had a unit I was satisfied with. Everything was smooth and the place is very clean and accessible.
- MLMike LindoFeb 13, 20265.0I had a good experience with my storage unit. Paris had great customer service and was quite the professional. 10/10
- LWLloyd WevangFeb 10, 20265.0Debbie and Duff were very thorough and friendly getting me all set up and comfortable with my decision answering all my questions.
- ACAurora CardellaFeb 4, 20265.0The facility is always clean and tidy. I’ve been renting a unit since 2022 and I’ve had no issues. The facility is open at the posted times and the staff is always responsive when I’ve needed them. Thank you Paris and Duff!
- KKKisherJan 22, 20261.0I reached out to the team at extra space storage inquiring about my rent increase and moving to a larger unit. The manager told me that I would get a unit with 5 feet more space and it was a great deal. When I go to check out the unit it is smaller. I called and said the unit was smaller I wanted a larger unit. I said forget it I will just stay where I am. 203 was due on the 14th of January. So he told me to pay 94.64 which I did and then told me I owe 203.00 on January 28th for changing my date. I’m like what? Make it make sense. So, Since I decided to stay in my unit I asked if they could apply the 94.64 to the 203 that I owe and they said they did not have the ability to do it, and if they did there would be a late fee applied. I would not have changed my date but the manager told me that the unit may be gone by the time I arrived. I did not have this issue with moving up to another unit before and now this. I am highly upset. I didn’t want to pay the 203.00, what made you think that I wanted to give you an extra 94.64 for a date. Stop. I need the corporate team to call me and tell me why you don’t have the ability to correct this for a client who pays on time every month.
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves residents of Marietta, Powers Park, East Cobb, Fair Oaks, Dobbins Air Reserve Base, Kennesaw State University, and more.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located at the corner of Franklin Gateway SE and Banberry Rd SE.
Is Extra Space Storage close to any colleges?
Extra Space Storage is close to Kennesaw State University.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Are moving carts or dollies provided?
Nearly all Extra Space Storage facilities that offer indoor storage units with access through a hallway have push carts. If you need a push cart to transport your belongings, please let the facility manager know, and they will be happy to assist you.
What are the access gate hours for Extra Space Storage?
The gate is accessible daily from 6:00 AM to 10:00 PM.
When is the Extra Space Storage office open for customer assistance?
The office is open Monday to Friday from 9:30 AM to 6:00 PM, Saturdays from 9:00 AM to 5:30 PM, and closed on Sundays and holidays.
What storage unit sizes does Extra Space Storage offer?
Extra Space Storage provides a large selection of storage unit sizes with a helpful Storage Unit Size Guide to help you determine the best fit.
Does Extra Space Storage offer climate-controlled storage units?
Yes, most facilities offer climate-controlled units as an option for temperature-sensitive items, in addition to standard units.
Can I purchase moving and packing supplies at Extra Space Storage?
Yes, you can buy a variety of moving and packing supplies online and at the facility.
What payment methods are accepted at Extra Space Storage?
Payments can be made using American Express, Apple Pay, Cash, Check, Discover, MasterCard, and Visa.
What is the address of Extra Space Storage in Marietta, GA?
The facility is located at 340 Franklin Gateway SE, Marietta, GA 30067.
Are there any nearby storage facilities to Extra Space Storage?
Yes, CubeSmart Self Storage is a nearby storage facility, providing additional options if needed.
What nearby places of interest can customers visit around Extra Space Storage?
Customers can check out nearby bakeries like Cornerstone Cake Co. and Cornerstone Cookie Gifts, or enjoy ice cream from Ben & Jerry's Ice Cream Catering Atlanta and Premium Distributors.
How can customers traveling via public transit find Extra Space Storage?
Extra Space Storage is conveniently located near Maik Ruppert Real Estate, which is close to train station services, helping customers navigate to the facility easily.
Brand Certified Facts from Extra Space Storage
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