The Macon Water Authority was formed in 1880 by an act of the Georgia General Assembly to serve as a public corporation. It provides municipal water and sewerage services for the city of Macon and Bibb County areas. Some of the departments of the Macon Water Authority are water distribution, sewerage conveyance, and laboratory and environmental compliance. In 2007, it was one of the six pilot communities to participate in a statewide educational program on outdoor water conservation. In 2009, the American Water Works Association (AWWA) conferred upon it, the honor of the Best Tasting Drinking Water in North America.
This company needs to be investigated. Unnecessary fees and majority will pay these fees without question most of time, sad situation that we are in in Bibb County. I wish I could get water from somewhere else but unfortunately this is the only water company here :(
Completely ridiculous. Everyone working here should be ashamed
XM
Xioma Mason
Apr 22, 2026
5.0
Very helpful
TC
Tanisha Carter
Apr 14, 2026
5.0
Been dealing with them for 3 years now I love Macon water
ZC
Zack Carmichael
Apr 7, 2026
1.0
Almost seems like i was overcharged a couple months ago. Went through my entire home checking for leaks because my bill doubled.. pricing on water has gotten obsurd..
SK
Steven kistreff
Mar 13, 2026
5.0
Quick and easy setup of my water and sewer services.
Frequently Asked Questions About Macon Water Authority
What services does Macon Water Authority provide?
Macon Water Authority provides municipal water and sewerage services for the city of Macon and Bibb County areas, including water distribution, sewerage conveyance, and environmental compliance.
Where is Macon Water Authority located?
Macon Water Authority is located at 790 2nd Street, Macon, GA 31201, United States.
What are the operating hours of Macon Water Authority?
The Macon Water Authority is open Monday through Friday from 9:00 AM to 5:00 PM and closed on Saturdays and Sundays.
Since when has the Macon Water Authority been established?
The Macon Water Authority was established in 1989.
How can customers contact Macon Water Authority?
Customers can contact Macon Water Authority by phone at +1 478-464-5600 or email at smiles@maconwater.org.
What payment options does Macon Water Authority accept?
Macon Water Authority accepts cash as a payment option.
What recognitions has Macon Water Authority received?
In 2009, the American Water Works Association honored Macon Water Authority with the Best Tasting Drinking Water in North America award.
Which nearby medical centers could be helpful for customers visiting Macon Water Authority?
Nearby medical centers like Atrium Health Navicent Women’s Care Urogynecology & Pelvic Surgery and Central Georgia Pediatric offer health services that customers might visit before or after coming to Macon Water Authority.
Where can customers find banking services near Macon Water Authority?
Customers can access banking services nearby at Bank of America and the Bank of America ATM close to Macon Water Authority's location.
Are there any utility-related services near Macon Water Authority?
Yes, Macon Water Authority - Macon Soils Inc provides electricity and water supply services nearby, which could complement the services of Macon Water Authority.
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