Business Details
About
Utility Company
The Macon Water Authority was formed in 1880 by an act of the Georgia General Assembly to serve as a public corporation. It provides municipal water and sewerage services for the city of Macon and Bibb County areas. Some of the departments of the Macon Water Authority are water distribution, sewerage conveyance, and laboratory and environmental compliance. In 2007, it was one of the six pilot communities to participate in a statewide educational program on outdoor water conservation. In 2009, the American Water Works Association (AWWA) conferred upon it, the honor of the Best Tasting Drinking Water in North America.
Location
Hours
Reviews
2.4
127 reviews
5 stars
37
4 stars
4
3 stars
6
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1 star
74
- MCMichelle CarrOct 8, 20255.0Nice fountain ,parking lot and welcome mats
- LLloganOct 3, 20255.0LNiesha Anderson & Shay Bateman were both amazing! They handled my situation very professionally & with the best customer service even though I was upset. Thanks for all the info ladies.
- CMCourtney McCormickSep 2, 20251.0This company needs to be put under investigation. So much crooked fraudulent fees and disconnections after I’ve paid my bill. I’m sure people are paying these fees without question most of time, without noticing that they shouldn’t owe what MWA are saying they owe.
- SSSamJul 18, 20251.0Just moved back to Macon, needed to setup account for my house. Poor business model. Have to setup accounts over the phone? And then give your ss# over the phone. The wait times are ridiculous and this company has made it extremely hard to get service setup. Was also told I am not an authorized user after my wife setup the account?!? I hope whoever is responsible for this poor excuse of a company sees this. I’ll be figuring out who I need to vote out and vote in to make sure someone cleans up this mess. Macon deserves better. We are in 2025 it shouldn’t be this hard to setup a WATER account. Get your stuff so we can do all this stuff over the internet.
- DTDeänna ThomasJul 10, 20251.0How is it that friends in Atlanta with larger houses pay less than I do by $10? Don't get me started on the ridiculous late fees.
Frequently Asked Questions About Macon Water Authority
What services does Macon Water Authority provide?
Macon Water Authority provides municipal water and sewerage services for the city of Macon and Bibb County areas, including water distribution, sewerage conveyance, and environmental compliance.
Where is Macon Water Authority located?
Macon Water Authority is located at 790 2nd Street, Macon, GA 31201, United States.
What are the operating hours of Macon Water Authority?
The Macon Water Authority is open Monday through Friday from 9:00 AM to 5:00 PM and closed on Saturdays and Sundays.
Since when has the Macon Water Authority been established?
The Macon Water Authority was established in 1989.
How can customers contact Macon Water Authority?
Customers can contact Macon Water Authority by phone at +1 478-464-5600 or email at smiles@maconwater.org.
What payment options does Macon Water Authority accept?
Macon Water Authority accepts cash as a payment option.
What recognitions has Macon Water Authority received?
In 2009, the American Water Works Association honored Macon Water Authority with the Best Tasting Drinking Water in North America award.
Which nearby medical centers could be helpful for customers visiting Macon Water Authority?
Nearby medical centers like Atrium Health Navicent Women’s Care Urogynecology & Pelvic Surgery and Central Georgia Pediatric offer health services that customers might visit before or after coming to Macon Water Authority.
Where can customers find banking services near Macon Water Authority?
Customers can access banking services nearby at Bank of America and the Bank of America ATM close to Macon Water Authority's location.
Are there any utility-related services near Macon Water Authority?
Yes, Macon Water Authority - Macon Soils Inc provides electricity and water supply services nearby, which could complement the services of Macon Water Authority.