Business Details
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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in Macon, GA, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.0
1,924 reviews
5 stars
1,024
4 stars
432
3 stars
190
2 stars
82
1 star
196
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with some praising helpful employees while others report poor service and unhelpful staff.
Product Availability
Customers noted that the store often has what they need, but there are frequent complaints about items being out of stock or mislocated.
Store Management
Several reviews indicate dissatisfaction with store management, citing issues with employee knowledge and overall store organization.
Checkout Experience
Many customers expressed frustration with long wait times at checkout and issues with curbside pickup.
Employee Helpfulness
While some employees received high praise for their assistance, others were criticized for being unhelpful or dismissive.
- ESEvelyn Stevenson1 day ago3.0Macon Lowe's. Needs work on customer service
- KKKeith1 day ago5.0Lowes is top notch great customer service and great selection of products
- KHKendra HancockJan 2, 20265.0Huge selection of all kinds of tools and items for the home.
- LKlady kingDec 26, 20255.0I found what I needed, the staff was helpful and courteous.
- WHWesley HDec 20, 20253.0Lowes is really beginning to point me to Home Depot. There isn't any customer service in this place. There are too many security devices, to many age verification items, too many incorrect or illegible UPC bars for there to only be self checkout - where the ONE attendant has to unlock all the hiccups for everyone and STILL has to wait for a Mgr override for other situations. Im about to drop Lowes into the Walmart category of just stay out of there
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products does Lowe's Home Improvement in Macon, GA offer?
Lowe's offers appliances, bathroom supplies, building materials, electrical, flooring, garden tools, grills, hardware, home décor, kitchen items, lighting, lumber, paint, patio furniture, plumbing, storage, tools, and more.
What are the store hours for Lowe's Home Improvement in Macon, GA?
The store is open Monday to Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM.
Does Lowe's Home Improvement in Macon offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services.
How can I check my order status at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account; email updates are sent when the status changes.
What payment options are accepted at Lowe's Home Improvement in Macon?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa payments.
What installation services does Lowe's provide?
Lowe's offers installation services including appliances, blinds, cabinets, carpet, countertops, decks, doors, flooring, garage doors, generators, gutters, lighting, plumbing fixtures, roofing, siding, windows, and more.
Are there any nearby places I can visit before or after shopping at Lowe's in Macon?
Nearby places include Blue Rhino Propane Exchange for propane needs, Planet Fitness for workouts, and Applebee's Grill + Bar for dining.
How can Planet Fitness near Lowe's in Macon be useful for customers?
Customers can enjoy a workout session at Planet Fitness nearby before or after visiting Lowe's for their home improvement needs.
Is there a convenient key and locksmith service near Lowe's in Macon?
Yes, minuteKEY, a key and locksmith service, is located near Lowe's for any lock-related needs customers might have.
What nearby dining options are available near Lowe's Home Improvement in Macon?
Customers can visit City Wings, Applebee's Grill + Bar, Italian (pizza restaurant), or Sbarro for dining options near Lowe's.