Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Macon, GA Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.0
1,915 reviews
5 stars
1,018
4 stars
432
3 stars
188
2 stars
82
1 star
195
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with some praising helpful staff while others report rude or unhelpful interactions.
Product Availability
Customers noted a decent selection of products, but some experienced issues with items being out of stock or not found where indicated.
Store Management
Several reviews mention poor management and lack of organization, leading to negative shopping experiences.
Curbside Pickup Issues
Many customers reported problems with curbside pickup, including long wait times and miscommunication regarding order status.
Employee Helpfulness
While some employees received praise for their assistance, others were criticized for being unhelpful or unavailable.
- ABAnna BelleNov 13, 20251.0The guy was helping me find wood then tells me they can't cut it machine is broken
- ASAgyarko SamuelNov 10, 20255.0Lowe’s is my favorite home improvement store.
- JBJocelyn BryantOct 19, 20255.0This is a nice Lowe's. The young man at the paint counter was very helpful. I will come back here when it's time to get paint and flooring!
- MMMichael MeehanOct 19, 20251.0This store is the worst service of any Lowe's in Georgia and Florida. The people that work there are poorly managed. The delivery department can't be any worse.
- AAAtomSep 21, 20254.0It's lowe's,nuff said...but across the hwy from it is a place called "Gordon's" it's a restaurant grocery supply and it IS open to the public...they do except EBT,so if you are planning on a event where you need to have some of the best vitals you could imagine,I would definitely Pop in on them💯🤙😇
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products does Lowe's Home Improvement in Macon, GA offer?
Lowe's offers appliances, bathroom supplies, building materials, electrical, flooring, garden tools, grills, hardware, home décor, kitchen items, lighting, lumber, paint, patio furniture, plumbing, storage, tools, and more.
What are the store hours for Lowe's Home Improvement in Macon, GA?
The store is open Monday to Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM.
Does Lowe's Home Improvement in Macon offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services.
How can I check my order status at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account; email updates are sent when the status changes.
What payment options are accepted at Lowe's Home Improvement in Macon?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa payments.
What installation services does Lowe's provide?
Lowe's offers installation services including appliances, blinds, cabinets, carpet, countertops, decks, doors, flooring, garage doors, generators, gutters, lighting, plumbing fixtures, roofing, siding, windows, and more.
Are there any nearby places I can visit before or after shopping at Lowe's in Macon?
Nearby places include Blue Rhino Propane Exchange for propane needs, Planet Fitness for workouts, and Applebee's Grill + Bar for dining.
How can Planet Fitness near Lowe's in Macon be useful for customers?
Customers can enjoy a workout session at Planet Fitness nearby before or after visiting Lowe's for their home improvement needs.
Is there a convenient key and locksmith service near Lowe's in Macon?
Yes, minuteKEY, a key and locksmith service, is located near Lowe's for any lock-related needs customers might have.
What nearby dining options are available near Lowe's Home Improvement in Macon?
Customers can visit City Wings, Applebee's Grill + Bar, Italian (pizza restaurant), or Sbarro for dining options near Lowe's.