Brand Certified
Lowe's Home Improvement
4.1(1658 reviews)
Certified by Lowe's Home Improvement • Mar 01, 2026
Business Details
6011 Zebulon Road, Macon, GA
31210, United States
Certified by Lowe's Home Improvement • Mar 01, 2026
(478) 405-7432
Certified by Lowe's Home Improvement • Mar 01, 2026
https://www.lowes.com/store/GA-Macon/1016
Certified by Lowe's Home Improvement • Mar 01, 2026
About
Certified by Lowe's Home Improvement • Mar 01, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Lowe’s in Macon, GA is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • Mar 01, 2026
Hours
Certified by Lowe's Home Improvement • Mar 01, 2026
Reviews
4.1
1,658 reviews
5 stars
917
4 stars
353
3 stars
165
2 stars
65
1 star
158
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with many customers reporting unhelpful or rude staff, long wait times for assistance, and negative experiences with returns and delivery.
Product Availability
Customers frequently noted issues with product availability, including being out of stock on essential items and receiving damaged or used products.
Positive Staff Interactions
Despite the negative feedback, several customers praised specific employees for their helpfulness and professionalism, indicating that some staff members provide excellent service.
Store Condition
The store was generally described as clean and well-organized, with a good selection of products, although some customers mentioned issues with the self-checkout process.
- AMA MillerJan 28, 20265.0Their customer service is the best. They have helped us out on many occasions.
- FMFoxy MorrisJan 5, 20265.0I give this Lowe's five stars plus because I always have a great experience here. To warn management here. I witnessed a drug deal outside your store. There were some "brothers" in the entrance and there was a girl with a hoodie, not dress as an employee, pretending like she was getting shopping carts in. We saw her roaming the parking lot far off sooner. A p Porsche can riding by with so called friends and dropped something off to that girl doing the carts. It all just looked too suspicious to me, being an ex security guard. Thanks 🙏
- MMMichaela McWhorterDec 30, 20255.0Very helpful for all my needs. Redoing the kitchen from my childhood home. Jamestown diamond express is what we chose. Great quality.
- RFroy frederickDec 27, 20255.0Found everything i needed
- SRSeige RidleyDec 18, 20251.0I've been trying to get an adapter for my dryer and this has been the most aggravating experience due this store!! Everyone was not helpful, and the only return policy is put it on a gift card so I still have to go back. ABSOLUTELY HORRIBLE!!!!! I'm on my 3rd try!
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products can I find at Lowe's Home Improvement in Macon, GA?
You can find paint, patio furniture, home décor, tools, flooring, appliances, plumbing supplies, decking materials, grills, lumber, outdoor & gardening equipment, bathroom storage, and more.
What are the operating hours for Lowe's Home Improvement in Macon?
Lowe's is open Monday through Saturday from 6:00 AM to 9:00 PM and Sunday from 8:00 AM to 8:00 PM, with some holiday hour variations.
Does Lowe's Home Improvement in Macon offer pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services for customer convenience.
How can I check my order status at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account, where you will also receive email updates.
How do I return or exchange an item purchased at Lowe's?
Most items can be returned within 90 days. For online purchases, start a return in your order history online. For in-store returns, bring proof of purchase to the customer service desk.
What payment methods are accepted at Lowe's Home Improvement in Macon?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
Are there any nearby places that can help with key and locksmith needs near Lowe's?
Yes, minuteKEY and KeyMe Locksmiths are nearby, offering convenient key and locksmith services that customers can visit alongside Lowe's for home improvement projects.
Where can I exchange propane near Lowe's Home Improvement in Macon?
Blue Rhino Propane Exchange is located nearby for convenient propane exchange services while you shop at Lowe's.
What nearby facilities can I visit for postal and mailing services around Lowe's?
There are several postal service locations nearby including United States Postal Service, Post Office-Zebulon, and US Post Office for your mailing needs.
Does Lowe's Home Improvement support any community or educational programs?
Yes, Lowe's is associated with programs like Lowe’s Toolbox for Education, SkillsUSA, Lowe’s Heroes, Boys & Girls Clubs of America, Habitat for Humanity, and more.
Brand Certified Facts from Lowe's Home Improvement
Lowe's Home Improvement partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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